Services provided by the City of Asheville
Safety and emergency preparednessFire
Keep safe with these fire and life safety helpful resources.
Commercial property and permitsDevelopment Services
Submit development plans for Level I, Level II, Level III, Major Subdivision, Conditional Zoning, or Conditional Use projects.
Residential property and permitsDevelopment ServicesPlanning and Urban Design
Apply for a new homestay permit or apply to renew your existing permit.
Bikes, buses and carsParking Services
Obtain a permit to park downtown, in a residential area or in spaces reserved for people with disabilities.
Commercial property and permitsStormwater Services and Utility
Get a Stormwater permit or visit the Permits and Applications home page.
Commercial property and permitsResidential property and permitsDevelopment Services
Apply for residential and commercial electrical, gas piping, plumbing, mechanical, re-roof, or multi-trade permits.
Children, family and petsSafety and emergency preparednessPolice
Apply to get hands on experience from The Asheville Police Department Explorer Post (#57). This is designed for applicants age 14 to 20.
Parks, recreation and greenwaysParks and Recreation
Information about athletics programs offered by the City of Asheville.
Learn about how to safely bring your bicycle on the bus.
Residential property and permitsDevelopment Services
Guide and forms to build a deck, shed, solar array, retaining wall, swimming pool, or other accessory structure on a residential property
Links to all of the forms you may need to build a new house
Forms and guides to remodel or build an addition to a residential property
Business and self-employmentBusiness Inclusion/MWBE ServicesCapital ProjectsCommunity and Economic DevelopmentEquity and InclusionFinancePurchasing
The Business Inclusion Office for the City of Asheville actively seeks to identify minority and women-owned businesses for an opportunity to participate as providers of goods and services to the city.
Animal servicesDevelopment Services
Learn how to borrow a trap from the City to catch a domestic nuisance animal.
Commercial property and permitsOnline ServicesResidential property and permitsDevelopment ServicesPlanning and Urban Design
Search to see if it is within the City of Asheville's permitting jurisdiction.
Bikes, buses and carsChildren, family and petsSafety and emergency preparednessFire
Get help from The Asheville Fire Department with child safety seat installation education and assistance.
Apply for a jobFireHuman Resources
Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter.
Apply for a jobHuman Resources
View open positions at the City of Asheville and how to apply.
Apply for a jobHuman ResourcesPolice
Learn about job opportunities with the Asheville Police Department, including the hiring process and eligibility requirements to become a police officer.
Find upcoming camps, events, and programs and reserve a spot when space is limited.
Feed the landscape, not the landfill with fun and sustainable backyard composting.
Children, family and petsCrime preventionSafety and emergency preparednessPolice
School resource officers help protect our schools and provide guidance to youth about the juvenile court system and programs available to them.
Animal servicesSafety and emergency preparednessDevelopment Services
Contact information for animals in and out of the city limits.
Equity and Inclusion
Information on the forms of discrimination that are illegal in Asheville.
Dispose of large, seasonal or unusual itemsSanitation
Learn how to dispose of appliances, bulky items, large collections (moving in or out of a home), carpets, or small dead animals.
Dispose of large, seasonal or unusual itemsSanitationSustainability
Rules and instructions for disposing of hazardous household waste safely.
Collection schedules and information on how to prepare tree limbs, leaves, or shrub trimmings for pickup.
Safety and emergency preparednessPolice
Safely discard prescription medication by dropping it off at the Asheville Police Department drop-off box.
Business and self-employmentCapital ProjectsPurchasing
Learn what is required to do business with the City, for projects large and small.
Bicycle servicesBikes, buses and carsParks, recreation and greenwaysParks and RecreationTransportation
Explore an interactive map of the City's greenways and learn how to use them for your recreation and transportation enjoyment.
Pay a fee, ticket or fineWater and utilitiesIT ServicesWater
Go green with E-Billing for your water utility services.
Online ServicesCommunication and Public EngagementIT ServicesLegalPlanning and Urban DesignPolice
Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Find parks and facilities near you. Search by location or amenity, or view a list of centers and parks.
View an interactive map of recycling locations where certain items may be taken in person for recycling.
Bikes, buses and carsOnline ServicesSafety and emergency preparednessPolice
Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant download.
Safety and emergency preparednessCommunity and Economic Development
When extreme cold weather is expected, the Asheville Homeless Coalition issues a Code Purple Alert. Participating homeless shelters voluntarily add space beyond their normal capacity to keep as many people as possible out of the cold.
Business and self-employmentBusiness Inclusion/MWBE ServicesCommunity and Economic DevelopmentEquity and Inclusion
Learn about financial support that may be available for your business.
Online ServicesSafety and emergency preparednessTrash, recycling and city upkeepPublic WorksStreet Services
See the priority level for streets to receive snow removal treatment.
Business and self-employmentCommercial property and permitsResidential property and permitsDevelopment ServicesPlanning and Urban Design
Find the zoning information for your project.
Resources for finding or registering a minority, women or disabled-owned business.
Trash, recycling and city upkeepSanitation
Determine your trash and recycling collection schedules based on your address, view collection area maps, and print your schedule.
Learn about rules of behavior on the bus, and what items or animals you can bring on the bus.
Online ServicesIT Services
The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.
Children, family and pets
Learn how to get a birth certificate, marriage license, or a death certificate.
Report a crime, concern or nuisanceSafety and emergency preparednessPolice
Find out who can file for a protection order, what it covers, and where to go if you need one.
Crime preventionPay a fee, ticket or finePolice
Learn how to apply for a security alarm permit and how to prevent false burglar alarms.
How to submit a request for a smoke alarm.
Animal servicesPay a fee, ticket or fineDevelopment Services
Learn how to acquire a required permit for keeping 7 or more animals (including bees, fowl, or livestock such as goats, horses, ponies, and exotic pets which require permits.)
Apply for a jobBusiness and self-employmentPolice
To obtain fingerprints for employment or local criminal history checks, you must visit the Buncombe County Bureau of Identification.
Information and resources for people who are impacted by domestic violence.
Animal servicesOnline ServicesPay a fee, ticket or fineDevelopment Services
Dogs must be licensed every year on January 1.
Learn about the process and fees.
Business and self-employmentPolice
Any person engaging in the business of purchasing precious metals must obtain a precious metal permit. Understand the law and how to obtain or renew your permit.
Children, family and petsCrime preventionCommunication and Public EngagementPolice
Learn how to prevent deadly gun accidents and teach your children what to do if they come across a firearm.
Trash, recycling and city upkeepSanitationStreet Services
Join the Adopt-a-Street Program to help reduce litter in the City of Asheville.
Water and utilitiesWater
What to do if you have received a bill that seems too high, which may be a sign of a water leak.
Information on hiring off duty police officers including rates and contact information.
View holiday collection schedules to see how holidays will impact your recycling, trash, or other collection services.
Learn what to do if you are the victim of identity theft.
Learn about services available to support those who are recovering from emotional or physical injuries that occurred as a result of a crime or traumatic incident.
Useful tips for keeping bears out of your trash and co-existing with these curious creatures.
Commercial property and permitsResidential property and permitsDevelopment ServicesIT ServicesPlanning and Urban Design
Keep up to date on current projects and applications.
The City of Asheville Water Resources Department has an education program. We offer tours of our water treatment plants, as well as lessons on the environment and water quality.
Use online tools to look up information about permits
Learn how having a home inventory is essential to insurance claims or property recovery efforts in case of a disaster, fire, or a burglary.
Learn about why your recyclables may not have been collected, and how you can resolve the issue.
Business and self-employmentBusiness Inclusion/MWBE ServicesCapital ProjectsCommunity and Economic DevelopmentPurchasing
Find information to register for certification as a Minority, Woman, and/or Small Business Enterprise (MWSBE) with the City of Asheville.
Dispute resolution is a term that refers to a number of processes that can be used to resolve a conflict, dispute, or claims.
Garages are great for longer daily duration parking, as well as for monthly parking.
Bikes, buses and carsParking ServicesTransportation
Information about metered on-street parking and loading zones.
Crime preventionSafety and emergency preparednessPolice
Join this annual community-building campaign to promote involvement in crime prevention activities, police-community partnerships, and neighborhood camaraderie
Bikes, buses and carsPay a fee, ticket or fineParking Services
Learn how to easily pay a citation, and details on how to appeal a citation.
Online ServicesPay a fee, ticket or fineWater and utilitiesStormwater Services and Utility
Answers to Bill Pay and Questions on your Stormwater Utility Bill.
Online ServicesPay a fee, ticket or fineWater and utilitiesWater
How to pay your water bill, with convenient online, automatic draft, mail or in person options.
Parks, recreation and greenwaysDevelopment ServicesParks and Recreation
View parks and recreation shelters that can be reserved and make a reservation.
Find your best route and learn how to get real-time bus information like when your next bus will arrive.
Hours and information about pools and Splashville, Asheville's interactive splash play fountain.
Resources and information to help you prepare for an emergency.
Tips for protecting your home, neighborhood, and car from theft and crime.
View a list of water consumption charges for various types of activities, as well as information on other water fees.
Learn the warning signs that you might be encountering a scam or a con artist.
Pay a fee, ticket or finePolice
How to locate and recover a towed vehicle.
Register a notice for a commercial development neighborhood meeting.
Children, family and petsRegister for programmingParks and Recreation
Learn about adult and senior programs and how to enroll.
Children, family and petsRegister for programmingCity Manager's OfficeParks and Recreation
Learn about and enroll in teen programs like afterschool care, teacher work day programs, camps, and athletics.
Learn about and enroll in therapeutic programs like adaptive bowling, inclusive football, or cooking.
Learn about and enroll in enriching toddler programs such as arts, music, and sign-language.
Children, family and petsRegister for programmingDevelopment ServicesParks and Recreation
Learn about the City's youth programs, including afterschool, camps, teacher workday programs, athletics, art and music, and more!
Safety and emergency preparednessTrash, recycling and city upkeepWater and utilitiesStormwater Services and UtilityStreet Services
Help keep the city streets free from excess debris and prevent property damage from rainwater runoff.
Report a crime, concern or nuisancePolice
How to report a crime, including how to remain anonymous and be eligible in some cases for a cash reward.
Learn how to report a missing dog, cat, or other animal.
Report a crime, concern or nuisanceTrash, recycling and city upkeepPublic WorksStreet Services
Report issues with city upkeep such as missed trash or recycling pickups, potholes, sidewalk issues, street light outages, vandalized street signs, and more.
Noisy neighbors? Learn the steps to take before making a complaint, and how to report noise ordinance violations.
Trash, recycling and city upkeepWater and utilitiesStormwater Services and Utility
Report if a storm drain is carrying anything other than rain water.
TransitEquity and InclusionTransit
Let the City know about incidents or issues you have experienced with the bus system.
This new tool, TIP2APD, enables the public to share anonymous tips with police officers and lets officers respond back to create an anonymous two-way conversation.
Report a crime, concern or nuisanceSafety and emergency preparednessTrash, recycling and city upkeepTransportation
You may use The Asheville App to report or view the status of damaged street signs and street light outages.
Report a crime, concern or nuisanceTrash, recycling and city upkeepCity Manager's OfficePolicePublic WorksStreet Services
How to report graffiti to get it removed.
Learn how to report traffic concerns in your neighborhood to help decrease crashes.
How to report possible unethical or illegal activities within City government.
Learn how to temporarily close a metered parking space for non-routine business such as construction, moving, or cleaning.
Online ServicesCity Clerk
Find a list of records already available online, records not held by the City, and records that are not public record. Submit a request for public records.
Learn about the specific instances under NC law under which you may request to view body worn camera footage.
The City of Asheville is implementing a pilot program to provide bear-resistant trash carts to residents. There are a limited number of carts available for the pilot program - you can sign up to be put on a waiting list for the next available carts.
How to retrieve found property that is in possession of the police.
Trash, recycling and city upkeepStreet Services
To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852.
Commercial property and permitsDevelopment ServicesPlanning and Urban Design
Schedule your required pre-application meeting for Level II, Level III, Conditional Zoning and Major Subdivision reviews.
Receive expert technical advice from staff during the preliminary phase of a project, for prospective business owners, developers, and designers
Bicycle servicesBikes, buses and carsParking ServicesTransportation
Bike lockers provide security for your bike while you shop, work, or sleep
Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.
Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair,
use the Asheville App or call 828-259-5852.
Online ServicesSafety and emergency preparednessFirePolice
Keep updated through the City of Asheville on emergency and non-emergency subscriptions.
Online ServicesCommunication and Public Engagement
Receive City News in your inbox!
Children, family and petsOnline ServicesSafety and emergency preparednessFire
Sign up your household residence with Community Connect to aid first responders and emergency personnel.
Apply for the Citizens Police Academy to learn about the police department and law enforcement.
All dogs and cats six months of age or older must be spayed or neutered, or the owner must posses an Unaltered Pet Permit.
Guidelines for starting a neighborhood watch to protect your neighborhood.
Instructions for starting or stopping water service.
Bikes, buses and carsOnline ServicesIT ServicesPublic WorksStreet ServicesTransitTransportation
This map details active filings for street closures submitted to the City of Asheville
Report a crime, concern or nuisanceEquity and InclusionPolice
How to submit a complaint about treatment by a police department employee or other concerns about the handling of an incident.
Instructions on how to submit an anonymous tip to the police via text, phone, email, or using an online form.
This online form makes it easy for residents of the city of Asheville to eSign a trespass letter to be held on file at the Asheville Police Department.
See Something, Say Something... Report tips and crime to your local law enforcement.
Learn how to let the police department know if you receive service that you feel is worthy of a commendation.
Children, family and petsCrime preventionPolice
How to handle and prevent violence at school.
Information about fares for riding the bus, as well as ticket booklets, monthly passes, and annual passes.
Bus route information, maps and schedules.
Alerts such as route delays, closures, and out-of-service stops.
The City provides multiple tools to explore crime statistics in your area, such as by neighborhood or within a certain distance from a specific address.
Safety and emergency preparednessWater and utilitiesWater
View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.
Learn about what items can be recycled in the City of Asheville, and how to prepare them for pickup.
Learn about using a wheelchair on the bus, service animal information, and reasonable accommodations for riders with a disability.
Information on how to report a concern involving wildlife or bears.