Services Directory

Services the City of Asheville provides

A

  • Apply for a commercial site development permit
    Go to develop.plans.ashevillenc.gov to submit development plans for Level I, Level II, Level III, Major Subdivision, Conditional Zoning, or Conditional Use projects.
  • Apply for a homestay permit
    Apply for a new homestay permit or apply to renew your existing permit.
  • Apply for a parking permit
    Obtain a permit to park downtown, in a residential area or in spaces reserved for people with disabilities.
  • Apply for a Stormwater Permit
    The Traffic Engineering and Stormwater Services Divisions are responsible for administering the Environmental and Engineering Permits of the development process within the city limits. Do you need to apply for a Stormwater permit? Call the Permits Application Center at 828-259-5846 or Check the Permits and Applications Home Page.
  • Apply for a trade permit
    Apply for residential and commercial electrical, gas piping, plumbing, mechanical, re-roof, or multi-trade permits.
  • Athletics
    Information about athletics programs offered by the City of Asheville.

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  • Help fight litter
    Join the Adopt-a-Street Program to help reduce litter in the City of Asheville.
  • Higher than Expected Bills
    What to do if you have received a bill that seems too high, which may be a sign of a water leak.
  • Holiday Schedule Updates
    View holiday collection schedules to see how holidays will impact your recycling, trash, or other collection services.

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  • Make a home inventory
    In the case of a disaster, fire, or a burglary, having a home inventory is essential to insurance claims or property recovery efforts.
  • Missed Trash or Recycling Collection
    Learn about why your recyclables may not have been collected, and how you can resolve the issue.

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  • Park in a parking garage
    Garages are great for longer daily duration parking, as well as for monthly parking.
  • Park on the street
    Information about metered on-street parking and loading zones.
  • Participate in National Night Out
    National Night Out is an annual community-building campaign to promote involvement in crime prevention activities, police-community partnerships, and neighborhood camaraderie. Join the rest of the nation in getting to know your neighbors and “give crime and drugs a going away party”! National Night Out is a national event celebrated by communities all of the country. The [...]
  • Pay or appeal a parking ticket
    Learn how to easily pay a citation, and details on how to appeal a citation.
  • Pay Stormwater Utility Bill
    Stormwater bills are based on the total impervious area on each parcel.  They’re delivered either bi-monthly on the water bill, annually or semi-annually. Have a question about your Stormwater bill? Would you like to pay your Stormwater Utility bill? Check here for Stormwater bill FAQs or Pay your utility bill here Call [...]
  • Pay your water bill
    How to pay your water bill, with convenient online, automatic draft, mail or in person options.
  • Plan your trip
    Find your best route and learn how to get real-time bus information like when your next bus will arrive.
  • Prepare for an emergency
    Resources and information to help you prepare for an emergency.
  • Protect your personal property
    Tips for protecting your home, neighborhood, and car from theft and crime.

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  • Terrorism Awareness Information
    National Terrorism Advisory System All Americans share responsibility for the nation’s security, and should always be aware of the heightened risk of a terrorist attack in the United States and what they should do. The US Department of Homeland Security regularly releases Alerts through the National Terrorism Advisory System (NTAS). In 2011, the color-coded alerts were replaced [...]
  • Thank a police department employee
    Learn how to let the police department know if you receive service that you feel is worthy of a commendation.
  • Tips for preventing school violence
    How to handle and prevent violence at school.
  • Transit Fares & Passes
    Information about fares for riding the bus, as well as ticket booklets, monthly passes, and annual passes.
  • Transit Maps & Schedules
    Bus route information, maps and schedules.
  • Transit Service Alerts
    Alerts such as route delays, closures, and out-of-service stops.

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  • View crimes near me
    The City provides multiple tools to explore crime statistics in your area, such as by neighborhood or within a certain distance from a specific address.
  • Voting
    Find out where you can vote and what's on your ballot.

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  • Watch Livestream of City Council Meetings
    Watch a livestream of the Asheville City Channel.   Asheville City Council meetings are televised live on the Asheville City Channel, typically at 5 p.m. on the second and fourth Tuesday of every month.   The Asheville City Channel is on Charter Cable channel 193 and on AT&T U-Verse channel 99. Archived videos of past City Council meetings can be [...]
  • Water Quality & Advisories
    View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.
  • What can I recycle?
    Learn about what items can be recycled in the City of Asheville, and how to prepare them for pickup.
  • Wheelchairs, Service Animals and the ADA
    Learn about using a wheelchair on the bus, service animal information, and reasonable accommodations for riders with a disability.
  • Wildlife reports or complaints
    Information on how to report a concern involving wildlife or bears.