What we do


“Empowering Asheville through people, technology, and data.”

Department Overview

Information Technology Services is working hard to support a distributed city-wide workforce by providing the tools and training necessary to help staff perform their duties safely and effectively. The department is comprised of eight teams:

  • Business Services
  • Geographic Information Systems
  • Office of Data and Performance
  • Project Management
  • Security and Infrastructure
  • Server Modernization and Major Applications
  • Software Development
  • Technical Support

In all of our work, Information Technology Services is committed to a high level of customer service by providing quality deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with a goal of increasing the quality of life for residents and employees.

Related Services

Geographic Information Systems

The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

IT Services News

City of Asheville announces Holly Barham to serve as Information Technology Services Director

Asheville City Manager, Debra Campbell, is pleased to announce that Holly Barham, who has served as the Interim Director of Information Technology Services (ITS) since October 2022, has accepted the position of Information Technology Services Director. Holly will oversee a team of 27 responsible for providing high-level customer service and quality technical deliverables with professionalism and [...]

Asheville Chief Information Officer accepts new position in Wake County Government

Chief Information Officer Jonathan Feldman has accepted a position as Chief Information Officer with Wake County Government in Raleigh, North Carolina and will leave the City of Asheville Oct. 14. During his seventeen year tenure, the City of Asheville became an early adopter of cloud-based technology, cybersecurity was enhanced and the diversity of the Information Technology [...]