What we do


Information Technology Services (ITS) is made up of four divisions:

 

  • Support Services is the first point of contact for people with ITS questions and problems.  You can reach them by calling (828) 251-4000.
  • Technical Services is responsible for security, infrastructure, sustainability, service reliability, data quality, and communication systems.
  • Administrative Services manages personnel, budget, procurement, performance metrics, and business reporting.
  • Business and Public Technology supports and creates tools to improve decision making, increase efficiency, and support a culture of accountability, openness, and collaboration.

 

ITS strives to provide a high level of customer service by providing quality technical deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with an end goal of a high quality of life for employees and citizens.

 

Related Services

IT Services News

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City of Asheville named finalist in 2019 SuperNova Awards by Constellation Research

  ITS team recognized in Artificial Intelligence and Augmented Humanity Category for government meeting streaming translation project   The City of Asheville has been named a finalist in the ninth annual Constellation SuperNova Awards. As digital transformation evolves across industries and geographies, organizations must make deeper investments to create real impact. This prestigious program recognizes teams and leaders for their [...]

U.S. Census Bureau is hiring for 2020

  From the U.S. Census: The U.S. Census Bureau continues to recruit thousands of workers for temporary jobs available nationwide in advance of the 2020 Census. The 2020 Census Jobs website allows applicants to apply for a range of positions, including recruiting assistants, office operations supervisors, clerks, census field supervisors, and census takers by completing a single [...]

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Asheville residents can find information about upcoming development with new online notification tool  

  In a time of development and growth, Asheville residents have asked how they can stay better informed about upcoming projects. We heard you and are pleased to roll out a new online tool residents can use to stay informed about upcoming development such as major subdivisions, apartment complexes, retail establishments and hotels. The site contains specific [...]