What we do We’re Working for You! All departments within the City of Asheville are operating. Information Technology Services is working hard to support a distributed city-wide workforce by providing the tools and training necessary to help staff perform their duties safely and effectively. This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response. To receive emergency texts directly from Buncombe County for breaking health and safety news text BCALERT on your smartphone to 888-777. Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Information Technology Services (ITS) is made up of three divisions: Operations is responsible for security, infrastructure, sustainability, service reliability, data quality, and communication systems. Operations is also the first point of contact for people with ITS questions and problems. You can reach them by calling (828) 251-4000. Governance is a collaborative leadership team focused on managing the department’s project portfolio and services offered to the community. Business and Public Technology supports and creates tools to improve decision making, increase efficiency, and support a culture of accountability, openness, and collaboration. ITS strives to provide a high level of customer service by providing quality technical deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with an end goal of a high quality of life for employees and citizens. ConnectIT Services70 Court Plaza, Asheville, NC 28801Mailing AddressPO Box 7148, Asheville, NC 28802Business HoursMonday-Friday, 8:30 a.m. - 5 p.m. DirectorJonathan FeldmanPhone828-259-5510Help Desk Phone828-251-4000Help Desk Emailhelpdesk@ashevillenc.gov Related Services Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information. Learn about large-scale development Keep up to date on current projects and applications. Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Enroll in e-billing Go green with E-Billing for your water utility services. More Related Services IT Services News City of Asheville receives 2020 Center for Accountability leadership award Posted on July 24, 2020October 5, 2020 by Polly McDaniel The City of Asheville is pleased to announce that we are the recipient of the Center for Accountability and Performance (CAP) Organizational Leadership Award. This award, presented to an organization, recognizes outstanding applications of a systems approach to performance measurement that resulted in a culture change, sustained improvements and demonstrated positive [...] City of Asheville named finalist in 2019 SuperNova Awards by Constellation Research Posted on August 19, 2019August 26, 2019 by Polly McDaniel ITS team recognized in Artificial Intelligence and Augmented Humanity Category for government meeting streaming translation project The City of Asheville has been named a finalist in the ninth annual Constellation SuperNova Awards. As digital transformation evolves across industries and geographies, organizations must make deeper investments to create real impact. This prestigious program recognizes teams and leaders for their [...] U.S. Census Bureau is hiring for 2020 Posted on August 16, 2019August 16, 2019 by Polly McDaniel From the U.S. Census: The U.S. Census Bureau continues to recruit thousands of workers for temporary jobs available nationwide in advance of the 2020 Census. The 2020 Census Jobs website allows applicants to apply for a range of positions, including recruiting assistants, office operations supervisors, clerks, census field supervisors, and census takers by completing a single [...] More IT Services News
Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.
Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
City of Asheville receives 2020 Center for Accountability leadership award Posted on July 24, 2020October 5, 2020 by Polly McDaniel The City of Asheville is pleased to announce that we are the recipient of the Center for Accountability and Performance (CAP) Organizational Leadership Award. This award, presented to an organization, recognizes outstanding applications of a systems approach to performance measurement that resulted in a culture change, sustained improvements and demonstrated positive [...]
City of Asheville named finalist in 2019 SuperNova Awards by Constellation Research Posted on August 19, 2019August 26, 2019 by Polly McDaniel ITS team recognized in Artificial Intelligence and Augmented Humanity Category for government meeting streaming translation project The City of Asheville has been named a finalist in the ninth annual Constellation SuperNova Awards. As digital transformation evolves across industries and geographies, organizations must make deeper investments to create real impact. This prestigious program recognizes teams and leaders for their [...]
U.S. Census Bureau is hiring for 2020 Posted on August 16, 2019August 16, 2019 by Polly McDaniel From the U.S. Census: The U.S. Census Bureau continues to recruit thousands of workers for temporary jobs available nationwide in advance of the 2020 Census. The 2020 Census Jobs website allows applicants to apply for a range of positions, including recruiting assistants, office operations supervisors, clerks, census field supervisors, and census takers by completing a single [...]