What we do Last updated or reviewed on November 1, 2022 Mission “Empowering Asheville through people, technology, and data.” Department Overview Information Technology Services is working hard to support a distributed city-wide workforce by providing the tools and training necessary to help staff perform their duties safely and effectively. The department is comprised of eight teams: Business Services Geographic Information Systems Office of Data and Performance Project Management Security and Infrastructure Server Modernization and Major Applications Software Development Technical Support In all of our work, Information Technology Services is committed to a high level of customer service by providing quality deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with a goal of increasing the quality of life for residents and employees. Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-251-4000 Email Address help@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.Interim DirectorHolly Barham Related Services Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information. Learn about large-scale development Keep up to date on current projects and applications. Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Enroll in e-billing Go green with E-Billing for your water utility services. Explore Related ServicesIT Services News City of Asheville announces Holly Barham to serve as Information Technology Services Director Posted on December 19, 2022 by Christy Edwards Asheville City Manager, Debra Campbell, is pleased to announce that Holly Barham, who has served as the Interim Director of Information Technology Services (ITS) since October 2022, has accepted the position of Information Technology Services Director. Holly will oversee a team of 27 responsible for providing high-level customer service and quality technical deliverables with professionalism and [...] Asheville Chief Information Officer accepts new position in Wake County Government Posted on September 15, 2022September 15, 2022 by Christy Edwards Chief Information Officer Jonathan Feldman has accepted a position as Chief Information Officer with Wake County Government in Raleigh, North Carolina and will leave the City of Asheville Oct. 14. During his seventeen year tenure, the City of Asheville became an early adopter of cloud-based technology, cybersecurity was enhanced and the diversity of the Information Technology [...] UPDATE: City of Asheville customer service line is restored Posted on August 24, 2022August 25, 2022 by Kim Miller The main call customer service line at the City of Asheville, 828-251-1122, is now back in service Thank you for your patience! Explore IT Services News
Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.
Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
City of Asheville announces Holly Barham to serve as Information Technology Services Director Posted on December 19, 2022 by Christy Edwards Asheville City Manager, Debra Campbell, is pleased to announce that Holly Barham, who has served as the Interim Director of Information Technology Services (ITS) since October 2022, has accepted the position of Information Technology Services Director. Holly will oversee a team of 27 responsible for providing high-level customer service and quality technical deliverables with professionalism and [...]
Asheville Chief Information Officer accepts new position in Wake County Government Posted on September 15, 2022September 15, 2022 by Christy Edwards Chief Information Officer Jonathan Feldman has accepted a position as Chief Information Officer with Wake County Government in Raleigh, North Carolina and will leave the City of Asheville Oct. 14. During his seventeen year tenure, the City of Asheville became an early adopter of cloud-based technology, cybersecurity was enhanced and the diversity of the Information Technology [...]
UPDATE: City of Asheville customer service line is restored Posted on August 24, 2022August 25, 2022 by Kim Miller The main call customer service line at the City of Asheville, 828-251-1122, is now back in service Thank you for your patience!