What we do Last updated or reviewed on May 19, 2023 Mission “Empowering Asheville through people, technology, and data.” Department Overview Information Technology Services is working hard to support a distributed city-wide workforce by providing the tools and training necessary to help staff perform their duties safely and effectively. The department is comprised of eight teams: Business Services Geographic Information Systems Office of Data and Performance Project Management Security and Infrastructure Server Modernization and Major Applications Software Development Technical Support In all of our work, Information Technology Services is committed to a high level of customer service by providing quality deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with a goal of increasing the quality of life for residents and employees. Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-251-4000 Email Address help@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorHolly Barham Related Services Find available parking in downtown garages Find up-to-the-minute information on parking availability for six parking garages in downtown Asheville. Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information. Learn about large-scale development Keep up to date on current projects and applications. Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Enroll in e-billing Go green with E-Billing for your water utility services. Explore Related ServicesIT Services News The City of Asheville introduces “chaptering” on their YouTube channel for ease of access to City Council meetings Posted on June 22, 2023 by Kim Miller The City of Asheville introduces “chaptering” on its video replays of City Council meetings available for viewing on its YouTube Channel. This new feature allows the community to quickly access video points of interest without having to scroll and scan through an entire Council meeting. How does it work: Agenda item bookmarks allow viewers to [...] Office of Data & Performance to Hold Community Data Training, June 17 Posted on May 31, 2023 by Kim Miller The City of Asheville’s Office of Data & Performance (ODAP) will hold a community data training on Saturday, June 17, 2023, from 10:00 am to 12:00 pm. The training will be held at the City’s municipal building at 100 Court Plaza, Asheville, in the second-floor training room. Limited parking is available in the City Hall [...] City of Asheville announces Holly Barham to serve as Information Technology Services Director Posted on December 19, 2022 by Christy Edwards Asheville City Manager, Debra Campbell, is pleased to announce that Holly Barham, who has served as the Interim Director of Information Technology Services (ITS) since October 2022, has accepted the position of Information Technology Services Director. Holly will oversee a team of 27 responsible for providing high-level customer service and quality technical deliverables with professionalism and [...] Explore IT Services News
Find available parking in downtown garages Find up-to-the-minute information on parking availability for six parking garages in downtown Asheville.
Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.
Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
The City of Asheville introduces “chaptering” on their YouTube channel for ease of access to City Council meetings Posted on June 22, 2023 by Kim Miller The City of Asheville introduces “chaptering” on its video replays of City Council meetings available for viewing on its YouTube Channel. This new feature allows the community to quickly access video points of interest without having to scroll and scan through an entire Council meeting. How does it work: Agenda item bookmarks allow viewers to [...]
Office of Data & Performance to Hold Community Data Training, June 17 Posted on May 31, 2023 by Kim Miller The City of Asheville’s Office of Data & Performance (ODAP) will hold a community data training on Saturday, June 17, 2023, from 10:00 am to 12:00 pm. The training will be held at the City’s municipal building at 100 Court Plaza, Asheville, in the second-floor training room. Limited parking is available in the City Hall [...]
City of Asheville announces Holly Barham to serve as Information Technology Services Director Posted on December 19, 2022 by Christy Edwards Asheville City Manager, Debra Campbell, is pleased to announce that Holly Barham, who has served as the Interim Director of Information Technology Services (ITS) since October 2022, has accepted the position of Information Technology Services Director. Holly will oversee a team of 27 responsible for providing high-level customer service and quality technical deliverables with professionalism and [...]