What we do

Information Technology Services (ITS) is made up of four divisions:

  • Support Services is the first point of contact for people with ITS questions and problems.  You can reach them by calling (828) 251-4000.
  • Technical Services is responsible for security, infrastructure, sustainability, service reliability, data quality, and communication systems.
  • Administrative Services manages personnel, budget, procurement, performance metrics, and business reporting.
  • Business and Public Technology supports and creates tools to improve decision making, increase efficiency, and support a culture of accountability, openness, and collaboration.

ITS strives to provide a high level of customer service by providing quality technical deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with an end goal of a high quality of life for employees and citizens.

Related Services

IT Services News

Cover to presentation titled Mapping Racial Equity in Asheville, NC
City of Asheville earns GIS award for racial equity mapping project

      The City of Asheville was recently awarded the North Carolina G. Herbert Stout Award for Visionary Use of GIS in support of the City’s Mapping Racial Equity project.   Asheville was recognized during the 2019 N.C. GIS Conference in Winston-Salem. City Council officials received the award during their [...]