What we do


“Empowering Asheville through people, technology, and data.”

Department Overview

Information Technology Services is working hard to support a distributed city-wide workforce by providing the tools and training necessary to help staff perform their duties safely and effectively. The department is comprised of eight teams:

  • Business Services and Project Management
  • Geographic Information Systems
  • Security and Infrastructure
  • Server Modernization and Major Applications
  • Software Development
  • Technical Support

In all of our work, Information Technology Services is committed to a high level of customer service by providing quality deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with a goal of increasing the quality of life for residents and employees.

Related Services

Geographic Information Systems

The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

IT Services News

top of Asheville City Hall building

Scheduled GIS Outage on March 14 & 15

The City IT team will be conducting an upgrade of the City’s GIS (Geographic Information System) on March 14th and 15th, 2024. As a result, all GIS services, including Simplicity, Map Asheville, REST Services, GIS Dashboards, Web Maps, and Open Data Portal data, will be temporarily unavailable during the upgrade period. What: ArcGIS Enterprise Upgrade – [...]

Simplicity adds new climate justice data

Simplicity, the simplest way to get information you need from your local government, now has new Climate features!