Stormwater Services and Utility The City’s stormwater program is a requirement established by the federal government’s Clean Water Act (CWA), which is dedicated to implementing broad-based watershed strategies to reduce water pollution. The federal government requires the City of Asheville, and all similarly-sized U.S. cities, to create and maintain stormwater programs in an effort to restore and maintain the integrity of our nation’s waters by sharply reducing water pollution. Other primary initiatives: Reduce stormwater infrastructure failures which may cause property damage and loss of life Reduce flooding on streets and private property Reduce environmental degradation due to sedimentation, erosion and illicit discharge Connect Stormwater Services Division 161 S. Charlotte Street, Asheville, NC 28801, Second Floor Mailing Address PO Box 7148, Asheville, NC 28802 Business Hours Monday-Thursday, 7:00 am – 5:30 p.m. Interim Stormwater Division Manager Amy Deyton, Assistant Public Works Director Phone 828-232-4567 If you see emergency sediment, erosion or illicit discharge violations within the city limits during normal business hours 7:00 a.m. – 5:30 p.m. call 828-232-4567. After normal business hours or on weekends and holidays, please contact our on-call duty officer at 828-251-1122. Part of the Stormwater division’s mission is public education and outreach. To learn more or to request someone to speak to your group or organization call the Stormwater Quality Specialist at 828-259-5401 or click here for more information. Contact Information Related Services Report a stormwater violation Report if a storm drain is carrying anything other than rain water. Apply for a stormwater permit Get a Stormwater permit or visit the Permits and Applications home page. Pay stormwater utility bill Answers to Bill Pay and Questions on your Stormwater Utility Bill. Report a broken or clogged storm drain, flooding issues or request street sweeping Help keep the city streets free from excess debris and prevent property damage from rainwater runoff. More Related Services Stormwater Services and Utility News Community to receive update on Haywood Streetscape project during Sept. 5 meeting Posted on August 29, 2019October 15, 2019 by Polly McDaniel The Haywood Streetscape Improvement project continues to move forward. This project includes sidewalk rehabilitation, street resurfacing, stormwater improvements, sanitary sewer improvements, and the sourcing, siting and installation of street amenities. An informational meeting will be held at 9 a.m. Sept. 5 at the U.S. Cellular Center Banquet Hall (87 Haywood St., second floor) to share the [...] Building next to Merrimon Avenue sinkhole posted as unsafe for occupancy Posted on June 27, 2019July 26, 2019 by Polly McDaniel Updated information, July 9: The City of Asheville received confirmation that the sinkhole at 1010 Merrimon Ave. is definitely the jurisdiction of NC Department of Environmental Quality and the Army Corps of Engineers. City staff has contacted both agencies to ensure they are aware of the situation. On the City side, our Development [...] City of Asheville maintains flood insurance discounts for property owners Posted on May 28, 2019September 10, 2019 by Polly McDaniel Asheville residents who live or own property in flood zones have access to a federally subsidized flood insurance program through the City’s participation in a FEMA Community Rating System. The Community Rating System (CRS) program, a part of the National Flood Insurance Program (NFIP), provides discounts off of flood insurance premiums to communities [...] More Stormwater Services and Utility News
Apply for a stormwater permit Get a Stormwater permit or visit the Permits and Applications home page.
Report a broken or clogged storm drain, flooding issues or request street sweeping Help keep the city streets free from excess debris and prevent property damage from rainwater runoff.
Community to receive update on Haywood Streetscape project during Sept. 5 meeting Posted on August 29, 2019October 15, 2019 by Polly McDaniel The Haywood Streetscape Improvement project continues to move forward. This project includes sidewalk rehabilitation, street resurfacing, stormwater improvements, sanitary sewer improvements, and the sourcing, siting and installation of street amenities. An informational meeting will be held at 9 a.m. Sept. 5 at the U.S. Cellular Center Banquet Hall (87 Haywood St., second floor) to share the [...]
Building next to Merrimon Avenue sinkhole posted as unsafe for occupancy Posted on June 27, 2019July 26, 2019 by Polly McDaniel Updated information, July 9: The City of Asheville received confirmation that the sinkhole at 1010 Merrimon Ave. is definitely the jurisdiction of NC Department of Environmental Quality and the Army Corps of Engineers. City staff has contacted both agencies to ensure they are aware of the situation. On the City side, our Development [...]
City of Asheville maintains flood insurance discounts for property owners Posted on May 28, 2019September 10, 2019 by Polly McDaniel Asheville residents who live or own property in flood zones have access to a federally subsidized flood insurance program through the City’s participation in a FEMA Community Rating System. The Community Rating System (CRS) program, a part of the National Flood Insurance Program (NFIP), provides discounts off of flood insurance premiums to communities [...]