Stormwater Services and Utility The City’s stormwater program is a requirement established by the federal government’s Clean Water Act (CWA), which is dedicated to implementing broad-based watershed strategies to reduce water pollution. The federal government requires the City of Asheville, and all similarly-sized U.S. cities, to create and maintain stormwater programs in an effort to restore and maintain the integrity of our nation’s waters by sharply reducing water pollution. Other primary initiatives: Reduce stormwater infrastructure failures which may cause property damage and loss of life Reduce flooding on streets and private property Reduce environmental degradation due to sedimentation, erosion and illicit discharge Notice: If you see emergency sediment, erosion or illicit discharge violations within the city limits during normal business hours 7:00 a.m. – 5:30 p.m. call 828-232-4567. After normal business hours or on weekends and holidays, please contact our on-call duty officer at 828-251-1122. Part of the Stormwater division’s mission is public education and outreach. To learn more or to request someone to speak to your group or organization call the Stormwater Quality Specialist at 828-259-5401 or view Public Outreach for more information. Contact Information To connect with staff, visit the Contact Information page for current listing. 161 South Charlotte Street, Second Floor, Asheville, NC 28801 Monday through Thursday from 7:00 a.m. to 5:30 p.m. Mailing Address – PO Box 7148, Asheville, NC 28802 Phone: 828-232-4567 Updated 11/19/2020 Related Services Report a stormwater violation Report if a storm drain is carrying anything other than rain water. Apply for a stormwater permit Get a Stormwater permit or visit the Permits and Applications home page. Pay stormwater utility bill Answers to Bill Pay and Questions on your Stormwater Utility Bill. Report a broken or clogged storm drain, flooding issues or request street sweeping Help keep the city streets free from excess debris and prevent property damage from rainwater runoff. More Related Services Stormwater Services and Utility News Flash Flood Watch cancelled as remnants of Ida moves through the mountains Posted on August 31, 2021September 3, 2021 by Polly McDaniel Update, 8:45 a.m. Sept. 1 A Flash Flood Watch issued by the National Weather Service for the Asheville area has been cancelled. No additional widespread hazards are expected with the remnants of Ida, which will depart the area today. There is still s 60% chance of rain in today’s forecast. Update, 6:15 a.m. Sept. 1 All streets [...] Flood damages? Info on dedicated call center and local resources Posted on August 20, 2021 by Polly McDaniel As our local leaders are assessing the damage to Buncombe County in the aftermath of Tropical Storm Fred, Buncombe County Emergency Services is standing up a call center to connect residents to resources and information. To assist with disaster recovery, Buncombe County has activated a dedicated line for those impacted. An Emergency Services Call Center is [...] City of Asheville mobilizes to ensure safety during Tropical Storm Fred flooding Posted on August 18, 2021August 18, 2021 by Polly McDaniel As remnants of Tropical Storm Fred hit the Asheville area yesterday and into the night, many City of Asheville departments worked in coordination to keep the people of our community safe. The City activated the emergency operations center early afternoon on Tuesday, Aug. 17, in order to best coordinate City efforts and to work in [...] More Stormwater Services and Utility News
Apply for a stormwater permit Get a Stormwater permit or visit the Permits and Applications home page.
Report a broken or clogged storm drain, flooding issues or request street sweeping Help keep the city streets free from excess debris and prevent property damage from rainwater runoff.
Flash Flood Watch cancelled as remnants of Ida moves through the mountains Posted on August 31, 2021September 3, 2021 by Polly McDaniel Update, 8:45 a.m. Sept. 1 A Flash Flood Watch issued by the National Weather Service for the Asheville area has been cancelled. No additional widespread hazards are expected with the remnants of Ida, which will depart the area today. There is still s 60% chance of rain in today’s forecast. Update, 6:15 a.m. Sept. 1 All streets [...]
Flood damages? Info on dedicated call center and local resources Posted on August 20, 2021 by Polly McDaniel As our local leaders are assessing the damage to Buncombe County in the aftermath of Tropical Storm Fred, Buncombe County Emergency Services is standing up a call center to connect residents to resources and information. To assist with disaster recovery, Buncombe County has activated a dedicated line for those impacted. An Emergency Services Call Center is [...]
City of Asheville mobilizes to ensure safety during Tropical Storm Fred flooding Posted on August 18, 2021August 18, 2021 by Polly McDaniel As remnants of Tropical Storm Fred hit the Asheville area yesterday and into the night, many City of Asheville departments worked in coordination to keep the people of our community safe. The City activated the emergency operations center early afternoon on Tuesday, Aug. 17, in order to best coordinate City efforts and to work in [...]