The City of Asheville (City) strives to ensure information on City websites is accessible. Our goal is to deliver a web experience that achieves “Level AA” conformance according to the Web Content Accessibility Guidelines v2.1 (WCAG 2.1) and that improves the access to services for persons with Limited English Proficiency (LEP) according to the Executive Order 13166.

In some instances, we’ve included Portable Document Format (.pdf) files (for reports, forms and other documents) on our site while we develop more accessible format options. For information on Adobe Acrobat PDF accessibility, please visit the Adobe Acrobat Accessibility web page.

The City will try to ensure that vital documents are translated into the non-English languages of each regularly encountered LEP group. A document will be considered vital if it contains information that is critical for obtaining services, benefits, or is required by law.

Some materials posted on City websites are difficult to access. If you encounter content you cannot access, please inform us so accommodations may be considered. All reasonable efforts will be made by the City to accommodate individuals as addressed by the Americans with Disabilities Act and Title VI of the Civil Rights Act of 1964.

Should you have web access challenges with, please contact us and we will follow-up with you regarding your concern. Please be specific when describing the information you seek or the problem you encountered.

Your comments and interest in our site helps identify areas to improve. Thank you for your support of the City of Asheville.

Please send comments or concerns to:

Brad Stein, ADA Title II Coordinator