Rates and Fees

Water flowing from the faucet against the blue sky

All water accounts are charged a base fee (based on meter size). Click on Rates and Fees below. Additionally, there is a volume charge per 100 cubic feet (ccf) of water used (1 ccf = 748 gallons).

 

 View Rates and Fees here, effective July 1, 2021 (for bills issued on or after September 1, 2021).

 


 

Residential consumption charges for bills issued on or after September 01, 2021.

Residential Consumption Charges

Consumption Type

Charge

Single-Family Residential $4.47 per ccf
Multi-Family Residential  $3.93 per ccf
 
 
Commercial consumption charges for bills issued on or after September 01, 2021.

Commercial Consumption Charges

Consumption Type

Charge

Commercial less than or equal to 1,000 ccf monthly $3.78 per ccf
Commercial over 1,000 ccf monthly $2.35 per ccf
Commercial less than or equal to 2,000 ccf bimonthly $3.78 per ccf
Commercial over 2,000 ccf bimonthly $2.35 per ccf
 
 
Irrigation, manufacturer and wholesale consumption charges for bills issued on or after September 01, 2021.

Irrigation, Manufacturer and Wholesale Consumption Charges

Consumption Type

Charge

Irrigation $5.53 per ccf
Manufacturer less than or equal to 1,000 ccf monthly $3.78 per ccf
Manufacturer over 1,000 ccf monthly $2.15 per ccf
Manufacturer less than or equal to 2,000 ccf bimonthly $3.78 per ccf 
Manufacturer over or equal to 2,000 ccf bimonthly $2.15 per ccf
Wholesale Consumption $1.23 per ccf

 

Notice: Wholesale Customers paying a fixed monthly capital charge are billed $184 per 10,000 gallons per day of capacity committed. Wholesale Customers paying a volume charge are billed $1.23 per ccf unless their contract specifies otherwise.

 


Base Charge

Click here for base charges based on meter size.


Delinquent Fees

 

Late payments incur a delinquent fee of $15.

The second delinquent fee is $50.

 


Tampering or Obstructing Access

 

Customers who damage or tamper with the water system or who obstruct access to the meter will be charged $200 for the first time, $500 for the second time, and a new tap and meter fee for additional times. Tampering is also subject to criminal charges.

There are also additional fees for Unauthorized Fire Hydrant Use.

 


Deposits

A $100 refundable deposit will be charged to customers who have not established good credit.

 


Contact Information

 

Customer Services

828-251-1122

 


Updated 8/16/2021