Rates and Fees

Water flowing from the faucet against the blue sky

All water accounts are charged a $6.34 base fee. Additionally, there is a volume charge per 100 cubic feet (ccf) of water used (1 ccf = 748 gallons).

View Schedule I Fees and Charges: Effective July 1, 2019.

 


 

Residential consumption charges for bills issued after September 01, 2019.

Residential Consumption Charges

Consumption Type

Charge

Single-Family Residential $4.21 per ccf
Multi-Family Residential  $3.70 per ccf
Commercial consumption charges for bills issued after September 01, 2019.

Commercial Consumption Charges

Consumption Type

Charge

Commercial less than or equal to 1,000 ccf monthly $3.56 per ccf
Commercial over 1,000 ccf monthly $2.21 per ccf
Commercial less than or equal to 2,000 ccf bimonthly $3.56 per ccf
Commercial over 2,000 ccf bimonthly $2.21 per ccf
Irrigation, manufacturer and wholesale consumption charges for bills issued after September 01, 2019.

Irrigation, Manufacturer and Wholesale Consumption Charges

Consumption Type

Charge

Irrigation $5.20 per ccf
Manufacturer less than or eqaul to 1,000 ccf monthly $3.56 per ccf
Manufacturer over 1,000 ccf monthly $2.02 per ccf
Manufacturer less than or equal to 2,000 ccf bimonthly $3.56 per ccf
Manufacturer over or equal to 2,000 ccf bimonthly $2.02 per ccf
Wholesale Consumption $1.23 per ccf

 

Notice: Wholesale Customers paying a fixed monthly capital charge are billed $184 per 10,000 gallons per day of capacity committed. Wholesale Customers paying a volume charge are billed $1.23 per ccf unless their contract specifies otherwise.

 


 

Capital fee charges for bills issued on or after September 01, 2019.

Capital Fee Schedule

Meter Type

Charge

5/8 inch meter $4.26
3/4 inch meter $4.87
1 inch meter $58.46
1 1/2 inch meter $97.43
2 inch meter $170.50
3 inch meter $535.87
4 inch meter $937.77
6 inch meter $1,205.71
8 inch meter $1,473.64
10 inch meter  $1,741.59

 

Notice: The City of Asheville includes a capital fee on all water bills to fund long-term water system improvements. This charge appears on every bill as a separate line item called “Capital Fee.”

All residential customers pay $4.26 per month for their domestic water use. For other customers, or those with irrigation accounts, the charge is based on meter size according to the Capital Fee schedule.

 


Delinquent Fees

 

Late payments incur a delinquent fee of $15.

The second delinquent fee is $50.

 


Tampering or Obstructing Access

 

Customers who damage or tamper with the water system or who obstruct access to the meter will be charged $200 for the first time, $500 for the second time, and a new tap and meter fee for additional times. Tampering is also subject to criminal charges.

There are also additional fees for Unauthorized Fire Hydrant Use.

 


Deposits

A $100 refundable deposit will be charged to customers who have not established good credit.

 


Contact Information

 

Customer Service

828-251-1122

 


Updated 02/17/2020