Water Quality
View the 2023 Water Quality Report, which is also available translated into Spanish, Ukrainian, and Russian.
Learn more about the City of Asheville’s source, treatment steps, and water quality.
A note about Manganese:
Manganese is naturally present in the reservoirs that serve Asheville and Buncombe County. Manganese is an essential nutrient; it is recommended to receive 2 to 5 mg/day for adults and 0.3 to 0.6 mg/day for infants. A US EPA reviewed study has shown that manganese levels below 0.17 mg/L in drinking water showed no-adverse-health-effect-level (NOAEL). During normal operation, the manganese level of City of Asheville water stays well below our Secondary Maximum Contaminant Level (SMCL) of 0.05 mg/L. During discolored water events, manganese levels could temporarily exceed the 0.17 mg/L NOAEL. The US EPA Lifetime Health Advisory (HA) for manganese is 0.3 mg/L (for a 22 pound child consuming 1 Liter of water per day, the 1 day & 10 day Health Advisory is 1.0 mg/L). However, it is advised that for infants younger than 6 months, the lifetime HA of 0.3 mg/L be used even for an acute exposure of 10 days.
View laboratory results for discolored water calls and special samples
December 2022- January 2023 outage event
Read frequently asked questions regarding discolored water.
See guidelines for customers who experience discolored water.
Advisories and Outages
Frequently Asked Questions regarding Boil Water Advisories and Notices.
Notice: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!
There have been no Scheduled Outage notifications in the last 14 days.
There have been no Boil Water Advisory notifications in the last 14 days.
Potential Low Pressure/No Water/ Discolored Water @ Windelsham Way on Saturday January 18, 2025 @ 4:30 PM
Posted on: Sat Jan 18th, 2025 at 04:40 PM
This is a City of Asheville Water Department notification for water distribution work occurring on Saturday January 18, 2025 This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Windelsham Way from Walnut Valley Parkway to dead end. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water at 51 Mills Gap Road on January 17, 2025 @ 11:15am.
Posted on: Fri Jan 17th, 2025 at 11:13 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 16, 2025 is complete at 51 Mills Gap Road. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water Sweeten Creek Road from Stockwood Road to Edgewood Road Extension on January 16, 2025 @ 7:30 PM
Posted on: Fri Jan 17th, 2025 at 10:16 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 16, 2025 is complete at Sweeten Creek Road from Stockwood Road to Edgewood Road Extension. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [107 River Hills Road] [January 16, 2025] @ [3 pm]
Posted on: Thu Jan 16th, 2025 at 03:13 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [January 16, 2025] is complete at [107 River Hills Road]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [106 Rockdale Avenue] [January 16, 2025] @ [3 pm]
Posted on: Thu Jan 16th, 2025 at 03:12 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [January 16, 2025] is complete at [106 Rockdale Avenue]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [106 Rockdale Avenue] on [January 16, 2025] @ [1:30 pm]
Posted on: Thu Jan 16th, 2025 at 12:30 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [January 16, 2025 1:30 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [106 Rockdale Avenue] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [107 River Hills Road] on [January 16, 2025] @ [1 pm]
Posted on: Thu Jan 16th, 2025 at 12:28 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [January 16, 2025 1 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [107 River Hills Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 42 Ferncliff Drive 1-16-25 @ 7:15 AM
Posted on: Thu Jan 16th, 2025 at 07:15 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 16th 2025 is complete at All of Ferncliff Drive. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: DB
Potential Low Pressure/No Water/ Discolored Water @ 51 Mills Gap Road on Janauary 16, 2025 @ 4:15 am.
Posted on: Thu Jan 16th, 2025 at 04:20 AM
This is a City of Asheville Water Department notification for water distribution work occurring on January 16, 2025. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, 51 Mills Gap Road. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water on Sweeten Creek Road from Stockwood Road to Edgewood Road Extension on January 16, 2025 @ 4:00 am.
Posted on: Thu Jan 16th, 2025 at 04:13 AM
This is a City of Asheville Water Department notification for water distribution work occurring on January 16, 2025 at 4:00 am. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Sweeten Creek Road from Stockwood Road to Edgewood Road Extension. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Azalea Rd 1/15/25 @ 4:30 PM
Posted on: Wed Jan 15th, 2025 at 04:35 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on Wednesday January 15, 2025 is complete at Azalea Road East from Tunnel Road to Gash Farm Road and Gash Farm Road.. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water 825 Bee Tree Road 1-15-25 @ 4:00 PM
Posted on: Wed Jan 15th, 2025 at 03:50 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 15th 2025is complete at Bee Tree Road. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: DB
Potential Low Pressure/No Water/ Discolored Water @ 43 Ferncliff Drive on 1-15-25 @ 4:00 PM
Posted on: Wed Jan 15th, 2025 at 03:39 PM
This is a City of Asheville Water Department notification for water distribution work occurring on January 15th 2025 4:00 PM This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Ferncliff Drive. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you. Number Affected: 394 Sent BY: DB
Lift of Potential No Water/ Low Pressure/ Discolored Water [33 Baird Street] [January 15, 2025] @ [3 pm]
Posted on: Wed Jan 15th, 2025 at 03:01 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [January 15, 2025 is complete at [33 Baird Street]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [33 Baird Street] on [January 15, 2025] @ [1:30 pm]
Posted on: Wed Jan 15th, 2025 at 01:06 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [January 15, 2025 1:30 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [33 Baird Street] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ Azelea Rd 1/15/24 @ 1 PM
Posted on: Wed Jan 15th, 2025 at 01:02 PM
This is a City of Asheville Water Department notification for water distribution work occurring on Wednesday January 15, 2025 at 1:00 PM. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Azalea Road East from Tunnel Road to Gash Farm Road and Gash Farm Road. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 7 Debra Lane January 15, 2025 @ 12:55 PM
Posted on: Wed Jan 15th, 2025 at 12:55 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 15, 2025 is complete at 7 Debra Lane. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 7 Debra Lane on January 15, 2025 @ 10:55 AM
Posted on: Wed Jan 15th, 2025 at 11:01 AM
This is a City of Asheville Water Department notification for water distribution work occurring on January 15, 2025 at 10:55 AM. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Debra Lane and Mountain Terrace. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 825 Bee Tree Road on 1-15-25 @ 10:45 Am
Posted on: Wed Jan 15th, 2025 at 10:38 AM
This is a City of Asheville Water Department notification for water distribution work occurring on January 15th 2025 10:45AM This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, All off Bee Tree and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you. Number Affected: 465 Sent BY: DB
Lift of Potential No Water/ Low Pressure/ Discolored Water Avalon Park Circle and surrounding areas on Janurary 14, 2025 at 7:30 PM
Posted on: Tue Jan 14th, 2025 at 08:03 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 14, 2025 is complete at Avalon Park Circle and surrounding areas. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [99 Broadpointe Drive] [January 14, 2025] @ [3 pm]
Posted on: Tue Jan 14th, 2025 at 03:04 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [January 14, 2025] is complete at [99 Broadpointe Drive]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [99 Broadpointe Drive] on [January 14, 2025] @ [1 pm]
Posted on: Tue Jan 14th, 2025 at 12:32 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [January 14, 2025 1 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [99 Broadpointe Drive] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Mills Gap road from intersection of Sweeten creek road to Hendersonville rd 1/13/2024 8:45pm @ [TIME]
Posted on: Mon Jan 13th, 2025 at 08:53 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January, thirteenth, twenty twenty four is complete at Mills gap road from Hendersonville road to Sweeten creek road. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water N Louisiana Ave 1/13/25 @ 6:15 PM
Posted on: Mon Jan 13th, 2025 at 06:20 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on Monday January 13, 2025 is complete at North Louisiana Avenue from Mulberry Hill Drive to Aztec Lane.. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You
Lift of Potential No Water/ Low Pressure/ Discolored Water 181 New Haw Creek Road 1-13-25 @ 4:00 PM
Posted on: Mon Jan 13th, 2025 at 03:47 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 13th 2025 is complete at All of Haw Creek Road If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: DB
Lift of Potential No Water/ Low Pressure/ Discolored Water [99 Broadpointe Drive] [January 13, 2025] @ [3 pm]
Posted on: Mon Jan 13th, 2025 at 03:06 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [January 13, 2025] is complete at [99 Broadpointe Drive]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [99 Broadpointe Drive] on [January 13, 2025] @ [1:45 PM]
Posted on: Mon Jan 13th, 2025 at 01:12 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [January 13, 2025 1:45 PM] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [99 Broadpointe Drive] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 181 New Haw Creek Road on 1-13-25 @ 12:00pm
Posted on: Mon Jan 13th, 2025 at 12:11 PM
This is a City of Asheville Water Department notification for water distribution work occurring on January 13th 2025 This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, All of New Haw creek and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you. Number Affected: 818 Sent BY: DB
Potential Low Pressure/No Water/ Discolored Water @ N Louisiana Ave 1/13/25 @ 12:00 PM
Posted on: Mon Jan 13th, 2025 at 11:56 AM
This is a City of Asheville Water Department notification for water distribution work occurring on Monday January 13, 2025 at 12:00 PM This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, North Louisiana Avenue from Mulberry Hill Drive to Aztec Lane. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ Avalon Park Circle and surrounding areas on Janurary 13, 2025 at 9:43 AM
Posted on: Mon Jan 13th, 2025 at 11:04 AM
This is a City of Asheville Water Department notification for water distribution work occurring on Janurary 13, 2025 at 9:43 AM This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Avalon Park Circle and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ Mills gap rd from hendersonville rd to sweeten creek rd on 1/13/2024 @ 9:00am
Posted on: Mon Jan 13th, 2025 at 09:14 AM
This is a City of Asheville Water Department notification for water distribution work occurring on January, thirteenth, twenty twenty four This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Mills Gap road from Hendersonville road to Sweeten creek road When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water on Pearson Bridge Road on January 12, 2025 @ 9:00 am.
Posted on: Sun Jan 12th, 2025 at 08:56 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 12, 2025 is complete at Pearson Bridge Road. The road remains closed at this time as crews repair the road from Richmond Hill road to Bingham Road. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water on Shelburne Road on January 12, 2025 @ 8:45 am.
Posted on: Sun Jan 12th, 2025 at 08:43 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 12, 2025 is complete on Shelburne Road. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water on Reed Street on January 11, 2025 @ 3:00 pm.
Posted on: Sat Jan 11th, 2025 at 03:04 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on January 10, 2025 is complete at Reed Street. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Pearson Bridge Road on January 11, 2025 @ 10:30 am
Posted on: Sat Jan 11th, 2025 at 10:30 AM
This is a City of Asheville Water Department notification for water distribution work occurring on January 11, 2025, at 10:30 am This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Pearson Bridge Road. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [Shelburne Road and surrounding area] on [January 11, 2025] @ [8:30 am]
Posted on: Sat Jan 11th, 2025 at 08:33 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [January 11, 2025 at 8:30 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [Shelburne Road and surrounding area.] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 117 Reed Street and surrounding Area on January 10, 2025 @ 10:15 am.
Posted on: Fri Jan 10th, 2025 at 10:14 AM
This is a City of Asheville Water Department notification for water distribution work occurring on January 10, 2025 at 10:15 am. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, 117 Reed street and surrounding area. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ Farrwood Ave. and surrounding areas on January 9 2025 at 8:00 am
Posted on: Thu Jan 9th, 2025 at 08:06 AM
This is a City of Asheville Water Department notification for water distribution work occurring on January 9 2025 at 8:00 am This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Farrwood Ave. and surrounding areas When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [220 Ledbetter Road] [January 8, 2025] @ [3 PM]
Posted on: Wed Jan 8th, 2025 at 03:02 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [January 8, 2025] is complete at [220 Ledbetter Road]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [220 Ledbetter Road] on [January 8, 2025] @ [2 PM]
Posted on: Wed Jan 8th, 2025 at 01:22 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [January 8, 2025 2 PM] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [220 Ledbetter Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 1/7/25 Patton Avenue 11:20 PM
Posted on: Tue Jan 7th, 2025 at 11:23 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on Tuesday January 7 2024 is complete at Patton Avenue from Clingman Avenue to South French Broad Avenue and Clingman Avenue from Hillard Avenue to Patton Avenue. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Patton Ave 1/7/25 10 AM
Posted on: Tue Jan 7th, 2025 at 09:14 AM
This is a City of Asheville Water Department notification for water distribution work occurring on Tuesday January 7 2025 at 10 AM This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Patton Avenue from Clingman Avenue to South French Broad Avenue and Clingman Avenue from Hillard Avenue to Patton Avenue. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
There have been no Boil Water Notice notifications in the last 14 days.
To view older advisories or outages, please visit the Boil Water Advisory Historical Information document
This document is for a Boil Water Advisory. For a Boil Water Notice, the Buncombe County Health Department may have additional requirements. View Buncombe County Health Department’s information on Boil Water Advisories for the Food Service Industry.
Contact Information
For information about any boil advisory or outage, you may contact:
Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday
Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday