Water quality and advisories

glass filled with tap water

Water Quality

Businesses who are reopening after being closed for COVID19, see Flushing Guidance and Frequently Asked Questions.

Asheville Water Resources reminds businesses about recommended quality measures that need to be taken before reopening.

View the 2019 Water Quality Report.

Learn more about the City of Asheville’s source, treatment steps, and water quality.

Once again, the City of Asheville was awarded the prestigious Area Wide Optimization Award by NC Department of Environmental Quality.

A note about Manganese:

Manganese is naturally present in the reservoirs that serve Asheville and Buncombe County. Manganese is an essential nutrient; it is recommended to receive 2 to 5 mg/day for adults and 0.3 to 0.6 mg/day for infants. A US EPA reviewed study has shown that manganese levels below 0.17 mg/L in drinking water showed no-adverse-health-effect-level (NOAEL). During normal operation, the manganese level of City of Asheville water stays well below our Secondary Maximum Contaminant Level (SMCL) of 0.05 mg/L. During discolored water events, manganese levels could temporarily exceed the 0.17 mg/L NOAEL. The US EPA Lifetime Health Advisory (HA) for manganese is 0.3 mg/L (for a 22 pound child consuming 1 Liter of water per day, the 1 day & 10 day Health Advisory is 1.0 mg/L). However, it is advised that for infants younger than 6 months, the lifetime HA of 0.3 mg/L be used even for an acute exposure of 10 days.

 

View the latest laboratory test results for discolored water calls (and/or special samples during construction or line breaks).

View March 2020- June 2020 laboratory results for discolored water calls and special samples.

View Jan 2020- Feb 2020 laboratory results for discolored water calls and special samples.

View 2019 laboratory results from discolored water calls.

Read frequently asked questions regarding discolored water.

See guidelines for customers who experience discolored water.

 

 


Advisories and Outages

 

Frequently Asked Questions regarding Boil Water Advisories and Notices.

Notice: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!

 

AVL ! ALERT

 

 

  • Scheduled Water Interruption UNCA Campus on Monday, November 30, 2020 at 8:00am
    on November 25, 2020 at 4:57 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE November 25, 2020 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on UNCA Campus is scheduled for Monday, November 30, 2020. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are UNCA Campus. This shutdown is scheduled for Monday, November 30, 2020 from 8:00am to 5:00pm. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM. Issued By: T Mortier Number Affected 53

  • Scheduled Water Interruption Griffing Circle on November 23, 2020 @ 8 AM to 4 PM
    on November 20, 2020 at 1:48 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE November 20, 2020 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Griffing Circle is scheduled for November 23, 2020 @ 8 AM to 4 PM. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Griffing Circle from South Griffing Boulevard to Maplewood Road. This shutdown is scheduled for November 23, 2020 from 8 AM to 4 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Griffing Boulevard on November 19, 2020 @ 8 AM
    on November 17, 2020 at 8:31 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE November 17, 2020 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Griffing Boulevard is scheduled for Thursday November 19, 2020. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Griffing Boulevard From Lynwood Rd to Blackwood Road, also to include South Griffing Boulevard and Griffing Circle. This shutdown is scheduled for Thursday November 19, 2020 from 8 AM to 4 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Rescheduled Water Interruption Due to weather 112 Sweeten Creek Road on 11-12-20 @ 7:00AM
    on November 10, 2020 at 8:02 AM

    RSCHEDULED WATER INTERRUPTION DUE TO WEATHER FOR IMMEDIATE RELEASE November 10, 2020 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on 112 Sweeten Creek Road is scheduled for Thursday November 12, 2020. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the East District, the affected areas are Sweeten Creek Road from Caribou Road to Fairview Road. This shutdown is scheduled for Wednesday November 12, 2020 from 7:00 AM to 4:00 PM Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Ballantree Dr./Ballantree Subdivision on 11-16-20 @ 9 a.m.
    on November 9, 2020 at 8:24 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE 11-9-20 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Ballantree Dr. is scheduled for November 16, 2020. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the South District, the affected areas are Ballantree Subdivision. This shutdown is scheduled for 11-16-20 from 9 a.m. to 4 p.m. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption 112 Sweeten Creek Road on 11-11-20 @ 7:00AM
    on November 6, 2020 at 10:47 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE November 6, 2020 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on 112 Sweeten Creek Road is scheduled for Wednesday November 11, 2020. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the East District, the affected areas are Sweeten Creek Road from Caribou Road to Fairview Road. This shutdown is scheduled for Wednesday November 11, 2020 from 7:00 AM to 4:00 PM Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption North Fork Right Fork on 11-9-20 to 11-10-20 @ 9 PM to 6 AM
    on November 4, 2020 at 8:09 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE November 4, 2020 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on North Fork Right Fork Road is scheduled for Monday November 9, 2020. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the East District, the affected areas are North Fork Right Fork Road from North Fork Left Fork to North Fork Rd also to include North Fork Rd, North Oconeechee Avenue, South Oconeechee Avenue, Fairway Drive, Old Highway 70, East College Street, West State St & Allen Mountain Drive. This shutdown is scheduled for Monday November 9, 2020 from 9 PM to 6 AM Tuesday November 10, 2020. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Cancelled Scheduled Water Interruption [Beaverbrook rd from windsor rd to dead end ] on [11-4-2020] @ [10 am ]
    on November 3, 2020 at 11:39 AM

    Cancelled SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE November 4, 2020] City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Beaverbrook road has been Cancelled for [Wednesday November 4, 2020 For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Emergency Road Closure Sweeten Creek Road on Thursday, October 29, 2020 at 10:35am
    on October 29, 2020 at 9:42 AM

    EMERGENCY ROAD CLOSURE City of Asheville October 29, 2020 Water Maintenance Division City of Asheville Emergency Road Closure on Sweeten Creek Road The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Sweeten Creek Road from Rathfarnam Road to Mills Gap Road in the South district. The road closure is scheduled to begin on, from 10:35am to approximately 6:00pm. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you. Issued By: J McDevitt Number Affected:318

  • updated Scheduled Water Interruption [Beaverbrook rd from windsor rd to dead end ] on [11-4-2020] @ [10 am ]
    on October 27, 2020 at 12:55 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE November 4, 2020] City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Beaverbrook road is scheduled for [Wednesday November 4, 2020 The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Beaverbrook road from Windsor Road to the dead end. This shutdown is scheduled for November 4, 2020 at 10:00 am until 6:00 pm Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Lift of BWA at Dogwood Road from Monte Vista Road to Morgan Road on November 25 @ 3:58am
    on November 25, 2020 at 8:06 AM

    City of Asheville Lifts Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to officially lift the Boil Water Advisory on/in Dogwood Road from Monte Vista Road to Morgan Road. Laboratory results have confirmed that the water supply is free from contaminants. It is NO longer necessary for customers to boil water before consuming. Customers may return to normal water usage for any and all purposes but we suggest you flush cold water lines for 5-10 minutes before using. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link https://member.everbridge.net/index/453003085611892#/login For further information, please call 251-1122, or visit https://www.ashevillenc.gov/service/water-quality-advisories/. Thank You, City of Asheville Water Resources Department

  • Lift of BWA at Dogwood Road from Monte Vista Road to Morgan Road on November 23 @ 3:58am
    on November 25, 2020 at 4:28 AM

    City of Asheville Lifts Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to officially lift the Boil Water Advisory on/in Dogwood Road from Monte Vista Road to Morgan Road. Laboratory results have confirmed that the water supply is free from contaminants. It is NO longer necessary for customers to boil water before consuming. Customers may return to normal water usage for any and all purposes but we suggest you flush cold water lines for 5-10 minutes before using. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link https://member.everbridge.net/index/453003085611892#/login For further information, please call 251-1122, or visit https://www.ashevillenc.gov/service/water-quality-advisories/. Thank You, City of Asheville Water Resources Department

  • BWA at Dogwood Road on November 23, 2020 at 9:20 pm.
    on November 23, 2020 at 9:22 PM

    City of Asheville Boil Water Advisory (BWA) The City of Asheville (COA) Water Resources Department would like to report an emergency water interruption due to a waterline repair on Dogwood Road from Monte Vista Road to Morgan Road___. This interruption of water requires issuance of a Boil Water Advisory. COA encourages customers to vigorously boil tap water for 1 minute before consuming it. COA is performing laboratory testing and the advisory will be lifted when tests confirm the possibility of risk is not present. Customers will receive notification that the advisory has been lifted via the same communication process as this advisory. When water systems experience low pressure or lose pressure, there is an increased risk of contamination. This does not mean that the water is contaminated, but that the possibility exists. Once pressure returns, there is the possibility that some discolored water or air could be present in the lines. Customers are advised to run cold water for 5-10 minutes or until water is clear. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link https://member.everbridge.net/index/453003085611892#/login. For further information, please call 251-1122, or visit https://www.ashevillenc.gov/service/water-quality-advisories/ Thank You, City of Asheville Water Resources Department

  • Emergency Road Closure Druid Dr on 11-20-20 @ 8:00 AM
    on November 20, 2020 at 8:09 AM

    EMERGENCY ROAD CLOSURE City of Asheville November 20,2020 Water Maintenance Division City of Asheville Scheduled Road Closure on Druid Drive The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Druid Drive from Patton Avenue to Mitchell Avenue. The road closure is scheduled to begin on November 20,2020 from 8:00 AM to approximately 3:00 PM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water on Old Marshall Highway November 24, 2020 at 8:30 am
    on November 24, 2020 at 8:23 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on November 24, 2020 at 8:30 am is complete at intersection of Merrimon Avenue and Old Marshall Highway to intersection of Mountain Glen Drive and Old Marshall Highway. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ [LOCATION] on [DATE] @ [TIME]
    on November 23, 2020 at 10:45 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on [November 23, 2020] at [11:15 am]. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from intersection of Merrimon and Old Marshall Hwy to intersection of Mountain Glen Dr and Old Marshall Hwy. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water Druid Dr on 11/20/20 @ 3:32 pm
    on November 20, 2020 at 3:33 PM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on November 20, 2020 is complete at Druid Drive From Patton Avenue to Mitchell Avenue including Mace Avenue. . This is not a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Lift of Potential No Water/ Low Pressure/ Discolored Water [LOCATION] on [DATE] @ [TIME]
    on November 20, 2020 at 3:30 PM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on November 20, 2020 is complete at Druid Drive From Patton Avenue to Mitchell Avenue including Mace Avenue. . This is not a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ Druid Dr on 11-20-20 @ 9:00 AM
    on November 20, 2020 at 9:14 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on November 20,2020 at 9:00 AM. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from Druid Drive From Patton Avenue to Mitchell Avenue including Mace Avenue. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Potential Low Pressure/No Water/ Discolored Water at Round Oak Road on Thursday, November 19, 2020 at 11:33am
    on November 19, 2020 at 11:36 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on Thursday, November 19, 2020 at 11:33am. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from Round Oak Road. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: G Riddle # Affected: 94

  • Lift of Potential No Water/ Low Pressure/ Discolored Water Smokey Park Highway 11-17-20 @ 12:15 PM
    on November 17, 2020 at 12:26 PM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on November 17,2020 is complete at Smokey Park Highway from Dogwood Rd to Justice Ridge Road and including Old 19-23 from Smokey Park Highway to Fairmont Road. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ Smokey Park Highway on 11-17-20 @ 8:47 AM
    on November 17, 2020 at 9:07 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on November 7,2020 at 8:47 AM. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from Smokey Park Highway from Dogwood Road to Justice Ridge Road and to include Old 19-23 from Smokey Park Highway to Fairmont Road. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water 204 St Johns St Arden, NC 28704 November 16, 2020 @ 4:45 AM
    on November 16, 2020 at 4:51 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on November 16, 2020 is complete at 204 St Johns St Arden, NC 28704. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ 204 St John St Arden, NC 28704 on November 16, 2020 @ 1:48 AM
    on November 16, 2020 at 1:57 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on November 16, 2020 @ 1:48 AM. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from Appian Way to Hillsboro Drive. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

Boil water notices are rare, so you may not see any listed here.
    Feed has no items.

 

To view older advisories or outages, please visit the Boil Water Advisory Historical Information document

View Buncombe County Health Department’s information on Boil Water Advisories for the Food Service Industry.

 


Contact Information

 

For information about any boil advisory or outage, you may contact:

Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday

Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday

 


Updated 11/14/2020