Water Quality & Advisories

Water Quality

View the 2018 Water Quality Report.

Advisories and Outages

NOTE: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!

  • Lift of BWA at North Louisiana Avenue from 561 North Louisiana Avenue to Adam's Hill Road on 6/13/2019 @ 6:05 PM
    on June 13, 2019 at 10:07 PM

    City of Asheville Lifts Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to officially lift the Boil Water Advisory on/in North Louisiana Avenue from 561 North Louisiana Avenue to Adam's Hill Road. Laboratory results have confirmed that the water supply is free from contaminants. It is NO longer necessary for customers to boil water before consuming. Customers may return to normal water usage for any and all purposes but we suggest you flush cold water lines for 5-10 minutes before using. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link located on the COA website www.ashevillenc.gov. For further information, please call 251-1122, or visit http://www.ashevillenc.gov/Water. Thank You, City of Asheville Water Resources Department […]

  • Scheduled Water Interruption Mills Gap Rd on June 20, 2019 @ 9 AM to 4 PM
    on June 13, 2019 at 10:03 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE June 13, 2019 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Mills Gap Road is scheduled for Thursday June 20, 2019. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the South District, the affected areas are Mills Gap Road form Weston Road to Cane Creek Road also to include Williams Road. This shutdown is scheduled for Thursday June 20, 2019 from 9 AM to 4 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link located on the City of Asheville website. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM. […]

  • Scheduled Water Interruption Emma's Grove Road on Tuesday, June 18, 2019 at 9:00am
    on June 12, 2019 at 6:46 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE June 12, 2019 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Emma's Grove Road is scheduled for Tuesday, June 18, 2019. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the South District, the affected areas are Emma's Grove Road from US Highway 74 to Gap Creek Road. This shutdown is scheduled for Tuesday, June 18, 2019 from 9:00am to 4:00pm. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link located on the City of Asheville website. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM. Issued By: T Mortier Customer Impact #50 […]

  • BWA at North Louisiana Avenue on Wednesday, June 12, 2019 at 10:09am
    on June 12, 2019 at 2:10 PM

    City of Asheville Boil Water Advisory (BWA) The City of Asheville (COA) Water Resources Department would like to report an emergency water interruption due to a waterline repair on/in _North Louisiana Avenue from 561 North Louisiana Avenue to Adam's Hill Road_. This interruption of water requires issuance of a Boil Water Advisory. COA encourages customers to vigorously boil tap water for 1 minute before consuming it. COA is performing laboratory testing and the advisory will be lifted when tests confirm the possibility of risk is not present. Customers will receive notification that the advisory has been lifted via the same communication process as this advisory. When water systems experience low pressure or lose pressure, there is an increased risk of contamination. This does not mean that the water is contaminated, but that the possibility exists. Once pressure returns, there is the possibility that some discolored water or air could be present in the lines. Customers are advised to run cold water for 5-10 minutes or until water is clear. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link located on the COA website www.ashevillenc.gov. For further information, please call 251-1122, or visit http://www.ashevillenc.gov/departments/Water. Thank You, City of Asheville Water Resources Department Issued By: [T Mortier] Number of Customers Affected: [157 […]

  • Lift of BWA at [LOCATION] on 6/8/19 @ 2:45 pm
    on June 8, 2019 at 6:48 PM

    City of Asheville Lifts Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to officially lift the Boil Water Advisory on/in Choctaw Street from Hamilton Street to Biltmore Avenue and Brooklet Street from Hamilton Street to Biltmore Avenue including Doctor's Park and Rockcliff Place_. Laboratory results have confirmed that the water supply is free from contaminants. It is NO longer necessary for customers to boil water before consuming. Customers may return to normal water usage for any and all purposes but we suggest you flush cold water lines for 5-10 minutes before using. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link located on the COA website www.ashevillenc.gov. For further information, please call 251-1122, or visit http://www.ashevillenc.gov/Water. Thank You, City of Asheville Water Resources Department […]

  • Emergency Road Closure Governor's View Road on 6-17-19 @ [11:46 am
    on June 17, 2019 at 3:51 PM

    EMERGENCY ROAD CLOSURE City of Asheville June 17, 2019 Water Maintenance Division City of Asheville Scheduled Road Closure on Governor's View Road The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Governor's View Road from Pinehurst Road to Arco Road East District. The road closure is scheduled to begin on, June 17, 2019 from 11:48 am - 5:00 pm. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link located on the City of Asheville website. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you. […]

  • Lift of BWA at Sweeten Creek on 6/17/19 @ 10:46 AM
    on June 17, 2019 at 2:50 PM

    City of Asheville Lifts Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to officially lift the Boil Water Advisory on/in Sweeten Creek Road from Rock Hill Road to Mills Gap Road, to include Ballentree Subdivision, Park Avenue Subdivision and Givens Estates. Also to include Concord Road to Emmas Grove Road and Highway 74 to Rocket Drive. Laboratory results have confirmed that the water supply is free from contaminants. It is NO longer necessary for customers to boil water before consuming. Customers may return to normal water usage for any and all purposes but we suggest you flush cold water lines for 5-10 minutes before using. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link located on the COA website www.ashevillenc.gov. For further information, please call 251-1122, or visit http://www.ashevillenc.gov/Water. Thank You, City of Asheville Water Resources Department […]

  • BWA at Riverside Drive on June 17, 2019 @ 10:21 am
    on June 17, 2019 at 2:22 PM

    City of Asheville Boil Water Advisory (BWA) The City of Asheville (COA) Water Resources Department would like to report an emergency water interruption due to a waterline repair on/in Riverside Drive from Lyman Street to the Haywood Road Bridge. This interruption of water requires issuance of a Boil Water Advisory. COA encourages customers to vigorously boil tap water for 1 minute before consuming it. COA is performing laboratory testing and the advisory will be lifted when tests confirm the possibility of risk is not present. Customers will receive notification that the advisory has been lifted via the same communication process as this advisory. When water systems experience low pressure or lose pressure, there is an increased risk of contamination. This does not mean that the water is contaminated, but that the possibility exists. Once pressure returns, there is the possibility that some discolored water or air could be present in the lines. Customers are advised to run cold water for 5-10 minutes or until water is clear. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link located on the COA website www.ashevillenc.gov. For further information, please call 251-1122, or visit http://www.ashevillenc.gov/departments/Water. Thank You, City of Asheville Water Resources Department […]

  • BWA at on Acton Circle 6-17-19 @ 1:25 am
    on June 17, 2019 at 5:47 AM

    City of Asheville Boil Water Advisory (BWA) The City of Asheville (COA) Water Resources Department would like to report an emergency water interruption due to a waterline repair on/in 1 Acton Circle to Monte Vista Road affecting McDonald's, Zaxby's and The Asheville Inn all on Acton Circle . This interruption of water requires issuance of a Boil Water Advisory. COA encourages customers to vigorously boil tap water for 1 minute before consuming it. COA is performing laboratory testing and the advisory will be lifted when tests confirm the possibility of risk is not present. Customers will receive notification that the advisory has been lifted via the same communication process as this advisory. When water systems experience low pressure or lose pressure, there is an increased risk of contamination. This does not mean that the water is contaminated, but that the possibility exists. Once pressure returns, there is the possibility that some discolored water or air could be present in the lines. Customers are advised to run cold water for 5-10 minutes or until water is clear. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link located on the COA website www.ashevillenc.gov. For further information, please call 251-1122, or visit http://www.ashevillenc.gov/departments/Water. Thank You, City of Asheville Water Resources Department […]

  • BWA at on Acton Circle 6-17-19 @ 1:25 am
    on June 17, 2019 at 5:44 AM

    City of Asheville Boil Water Advisory (BWA) The City of Asheville (COA) Water Resources Department would like to report an emergency water interruption due to a waterline repair on/in 1 Acton Circle to Monte Vista Road affecting McDonald's, Zaxby's and The Asheville Inn all on Acton Circle . This interruption of water requires issuance of a Boil Water Advisory. COA encourages customers to vigorously boil tap water for 1 minute before consuming it. COA is performing laboratory testing and the advisory will be lifted when tests confirm the possibility of risk is not present. Customers will receive notification that the advisory has been lifted via the same communication process as this advisory. When water systems experience low pressure or lose pressure, there is an increased risk of contamination. This does not mean that the water is contaminated, but that the possibility exists. Once pressure returns, there is the possibility that some discolored water or air could be present in the lines. Customers are advised to run cold water for 5-10 minutes or until water is clear. Properties in the affected areas are receiving this notification via the COA automated system or door hangers. Residents may register for automated alerts by clicking on the AVL Alert Sign Up Link located on the COA website www.ashevillenc.gov. For further information, please call 251-1122, or visit http://www.ashevillenc.gov/departments/Water. Thank You, City of Asheville Water Resources Department […]

Boil water notices are rare, so you may not see any listed here.

    To view older advisories or outages, please visit the Boil Water Advisory Historical Information document

    For information about any boil advisory or outage, you may contact:

    Customer Services
    (828) 251-1122, M-F 9am-5pm

    Water Maintenance
    (828) 259-5975, M-F 8am-4pm