Water Quality
View the 2023 Water Quality Report, which is also available translated into Spanish, Ukrainian, and Russian.
Learn more about the City of Asheville’s source, treatment steps, and water quality.
A note about Manganese:
Manganese is naturally present in the reservoirs that serve Asheville and Buncombe County. Manganese is an essential nutrient; it is recommended to receive 2 to 5 mg/day for adults and 0.3 to 0.6 mg/day for infants. A US EPA reviewed study has shown that manganese levels below 0.17 mg/L in drinking water showed no-adverse-health-effect-level (NOAEL). During normal operation, the manganese level of City of Asheville water stays well below our Secondary Maximum Contaminant Level (SMCL) of 0.05 mg/L. During discolored water events, manganese levels could temporarily exceed the 0.17 mg/L NOAEL. The US EPA Lifetime Health Advisory (HA) for manganese is 0.3 mg/L (for a 22 pound child consuming 1 Liter of water per day, the 1 day & 10 day Health Advisory is 1.0 mg/L). However, it is advised that for infants younger than 6 months, the lifetime HA of 0.3 mg/L be used even for an acute exposure of 10 days.
View laboratory results for discolored water calls and special samples
December 2022- January 2023 outage event
Read frequently asked questions regarding discolored water.
See guidelines for customers who experience discolored water.
Advisories and Outages
Frequently Asked Questions regarding Boil Water Advisories and Notices.
Notice: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!
There have been no Scheduled Outage notifications in the last 14 days.
There have been no Boil Water Advisory notifications in the last 14 days.
Lift of Potential No Water/ Low Pressure/ Discolored Water School Road East 12/14/24 7:00 AM
Posted on: Sat Dec 14th, 2024 at 07:12 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on Saturday December 14 is complete at School Road East from Oakview Park Road to Porter Road. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ School Rd E 12/14/24 12:30 AM
Posted on: Sat Dec 14th, 2024 at 12:43 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [DATE AND TIME WRITTEN OUT] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [DESCRIPTION OF AREA AFFECTED] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [8 Pine Ridge Trail] [December 12, 2024] @ [3 pm]
Posted on: Thu Dec 12th, 2024 at 02:50 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 12, 2024] is complete at [8 Pine Ridge Trail]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water 400 Wedge Wood Lane December,12,2024 @ 1:20PM
Posted on: Thu Dec 12th, 2024 at 01:25 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on December,12,2024 @ 1:20PM is complete at 400 Wedge Wood Lane. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 400 Wedge Wood Lane on December, 12, 2024 @ 1:11PM
Posted on: Thu Dec 12th, 2024 at 01:19 PM
This is a City of Asheville Water Department notification for water distribution work occurring on December, 12, 2024 @ 10:12am This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, 400 Wedge Wood Lane. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 400 Wedge Wood Lane on December, 12, 2024 @ 1:11PM
Posted on: Thu Dec 12th, 2024 at 01:12 PM
This is a City of Asheville Water Department notification for water distribution work occurring on December, 12, 2024 @ 10:12am This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, 400 Wedge Wood Lane. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [8 Pine Ridge Trail] on [December 12, 2024] @ [1 pm]
Posted on: Thu Dec 12th, 2024 at 12:43 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [December 12, 2024 1 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [8 Pine Ridge Trail] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 400 Wedge Wood Lane on December, 12, 2024 @ 10:12am
Posted on: Thu Dec 12th, 2024 at 10:16 AM
This is a City of Asheville Water Department notification for water distribution work occurring on December, 12, 2024 @ 10:12am This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, 400 Wedge Wood Lane. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [51 Bassett Road] [December 12, 2024] @ [7:00 am]
Posted on: Thu Dec 12th, 2024 at 07:00 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 12, 2024] is complete at [51 Bassett Road]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [51 Bassett Road and surrounding area] on [December 11, 2024] @ [8:15pm]
Posted on: Wed Dec 11th, 2024 at 08:18 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [December 11, 2024 at 8:15 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [51 Bassett Road and surrounding area] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [8 Pine Ridge Trail] [December 11, 2024] @ [2:45 pm]
Posted on: Wed Dec 11th, 2024 at 02:44 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 11, 2024] is complete at [8 Pine Ridge Trail]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water at 51 Princeton Drive on December 11, 2024 @ 2:05 PM
Posted on: Wed Dec 11th, 2024 at 02:05 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on December 11, 2024 is complete at 51 Princeton Drive]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [8 Pine Ridge Trail] on [December 11, 2024] @ [1 pm]
Posted on: Wed Dec 11th, 2024 at 11:55 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [December 11, 2024 1 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [8 Pine Ridge Trail] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [91 Biltmore Avenue] [December 11, 2024] @ [10:30 am]
Posted on: Wed Dec 11th, 2024 at 10:39 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 11, 2024] is complete at [91 Biltmore Avenue]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 51 Princeton Drive on December 11, 2024 at 10:30 AM.
Posted on: Wed Dec 11th, 2024 at 10:33 AM
This is a City of Asheville Water Department notification for water distribution work occurring on December 11, 2024 at 10:30 AM. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Princeton Drive, from Dartmouth Street to Harvard Place. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [91 Biltmore Avenue] on [December 11, 2024] @ [8:30 am]
Posted on: Wed Dec 11th, 2024 at 08:05 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [December 11, 2024 8:30 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [91 Biltmore Avenue] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [175 Church Street] [December 10, 2024] @ [3 pm]
Posted on: Tue Dec 10th, 2024 at 03:08 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 10, 2024] is complete at [175 Church Street]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [175 Church Street] on [December 10, 2024] @ [1 pm]
Posted on: Tue Dec 10th, 2024 at 12:26 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [December 10, 2024 1 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [175 Church Street] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [77 Blake Drive] [December 9, 2024] @ [1 pm]
Posted on: Mon Dec 9th, 2024 at 01:03 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 9, 2024] is complete at [77 Blake Drive]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [77 Blake Drive] on [December 9, 2024] @ [10 am]
Posted on: Mon Dec 9th, 2024 at 09:35 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [December 9, 2024 10 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [77 Blake Drive] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [Druid Drive] [December 8, 2024] @ [10:00 pm]
Posted on: Sun Dec 8th, 2024 at 10:06 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 8, 2024] is complete at [Druid Drive]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [74 Sweeten Creek Road] [December 8, 2024] @ [10:00 pm]
Posted on: Sun Dec 8th, 2024 at 10:04 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 8, 2024] is complete at [74 Sweeten Creek Road]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [Bassett Road and surrounding area] on [December 8, 2024] @ [8:00 pm]
Posted on: Sun Dec 8th, 2024 at 08:23 PM
This is a City of Asheville Water Department notification for water distribution work occurring on December 8, 2024 at 8:00 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [Bassett Road and surrounding area] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ Druid Drive on December 8, 2024
Posted on: Sun Dec 8th, 2024 at 04:48 PM
This is a City of Asheville Water Department notification for water distribution work occurring on December 8, 2024. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Druid Drive from Patton Avenue to Mitchel Avenue When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122.
Potential Low Pressure/No Water/ Discolored Water @ [74 Sweeten Creek Road and surrounding area] on [December 8, 2024] @ [8:00 am]
Posted on: Sun Dec 8th, 2024 at 07:55 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [December 8, 2024 at 8:00 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [74 Sweeten Creek and surrounding area] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [Beaverdam Road and surrounding area] [December 7, 2024] @ [9:30 am]
Posted on: Sat Dec 7th, 2024 at 09:33 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 7, 2024] is complete at [Beaverdam Road and surrounding area]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Beaverdam Road and surrounding area on December 6, 2024 @ 5:15 pm.
Posted on: Fri Dec 6th, 2024 at 05:35 PM
This is a City of Asheville Water Department notification for water distribution work occurring on December 6, 2024 at 5:15 pm. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Beaverdam Road and surrounding area When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Pond Rd December 5, 2024 @ 5:30 PM
Posted on: Thu Dec 5th, 2024 at 05:34 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on December 5, 2024 is complete at Pond Road from Brevard Road to McIntosh Road. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Pond Rd 12/5/24 @ 1:15 PM
Posted on: Thu Dec 5th, 2024 at 01:19 PM
This is a City of Asheville Water Department notification for water distribution work occurring on Thursday December 5 2024 at 1:15 PM. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Pond Road from Brevard Road to McIntosh Road. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Blue ridge vista 12-4-24 @ 3:30pm
Posted on: Wed Dec 4th, 2024 at 03:32 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on December 4th 2024 is complete at Blue ridge Vista. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: DB
Lift of Potential No Water/ Low Pressure/ Discolored Water [155 Crescent Hill Drive] [December 4, 2024] @ [3:30 pm]
Posted on: Wed Dec 4th, 2024 at 03:31 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 4, 2024] is complete at [155 Crescent Hill Drive]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [205 Watson Road] [December 4, 2024] @ [3:30 pm]
Posted on: Wed Dec 4th, 2024 at 03:30 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [December 4, 2024] is complete at [205 Watson Road]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Blue Ridge Vista on 12-4-24 @ 2:30 PM
Posted on: Wed Dec 4th, 2024 at 02:35 PM
This is a City of Asheville Water Department notification for water distribution work occurring on December 4th 2024 This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Blue Ridge vista and surrounding areas When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you. Number Affected: 107 Sent BY: DB
Potential Low Pressure/No Water/ Discolored Water @ [205 Watson Road] on [December 4, 2024] @ [2:15 pm]
Posted on: Wed Dec 4th, 2024 at 01:29 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [December 4, 2024 2:15 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [205 Watson Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [155 Crescent Hill Drive] on [December 4, 2024] @ [2 pm]
Posted on: Wed Dec 4th, 2024 at 01:27 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [December 4, 2024 2 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [155 Crescent Hill Drive] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 2985 Riverside Drive on December- 4- 2024 @ 9:30am
Posted on: Wed Dec 4th, 2024 at 09:03 AM
This is a City of Asheville Water Department notification for water distribution work occurring on December 4/2024 @ 9:30am This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, 2985 Riverside Drive. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 445 Caribou Road December 4, 2024 @ 4:20 AM
Posted on: Wed Dec 4th, 2024 at 04:27 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on December 4, 2024 is complete at 445 Caribou Road. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 445 Caribou Road on December 3, 2024 @ 9:20 PM
Posted on: Tue Dec 3rd, 2024 at 10:01 PM
This is a City of Asheville Water Department notification for water distribution work occurring on December 3, 2024 at 9:20 PM. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Caribou Road from Shiloh Road to West Chapel Road. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Looking Glass lane 12-2-24 @ 3:00Pm
Posted on: Mon Dec 2nd, 2024 at 02:56 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on December 2nd 2024 is complete at Looking Glass lane and surrounding areas. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: DB
Potential Low Pressure/No Water/ Discolored Water @ 15 Looking glass lane on 12-2-24 @ 2:00pm
Posted on: Mon Dec 2nd, 2024 at 02:11 PM
This is a City of Asheville Water Department notification for water distribution work occurring on December 2nd 2024 This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, All of Looking Glass lane and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you. Number Affected: 336 Sent BY: DB
Potential Low Pressure/No Water/ Discolored Water @ 136 South Charlotte Street and surrounding areas on December 12/2/2024 @ 6:30am
Posted on: Mon Dec 2nd, 2024 at 06:48 AM
This is a City of Asheville Water Department notification for water distribution work occurring on 12/2/2024 @ 6:30am This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, 136 South Charlotte Street and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
There have been no Boil Water Notice notifications in the last 14 days.
To view older advisories or outages, please visit the Boil Water Advisory Historical Information document
This document is for a Boil Water Advisory. For a Boil Water Notice, the Buncombe County Health Department may have additional requirements. View Buncombe County Health Department’s information on Boil Water Advisories for the Food Service Industry.
Contact Information
For information about any boil advisory or outage, you may contact:
Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday
Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday