Water quality and advisories

glass filled with tap water

Water Quality

Businesses who are reopening after being closed for COVID19, see Flushing Guidance and Frequently Asked Questions.

Asheville Water Resources reminds businesses about recommended quality measures that need to be taken before reopening.

View the 2020 Water Quality Report.

Learn more about the City of Asheville’s source, treatment steps, and water quality.

Once again, the City of Asheville was awarded the prestigious Area Wide Optimization Award by NC Department of Environmental Quality.

A note about Manganese:

Manganese is naturally present in the reservoirs that serve Asheville and Buncombe County. Manganese is an essential nutrient; it is recommended to receive 2 to 5 mg/day for adults and 0.3 to 0.6 mg/day for infants. A US EPA reviewed study has shown that manganese levels below 0.17 mg/L in drinking water showed no-adverse-health-effect-level (NOAEL). During normal operation, the manganese level of City of Asheville water stays well below our Secondary Maximum Contaminant Level (SMCL) of 0.05 mg/L. During discolored water events, manganese levels could temporarily exceed the 0.17 mg/L NOAEL. The US EPA Lifetime Health Advisory (HA) for manganese is 0.3 mg/L (for a 22 pound child consuming 1 Liter of water per day, the 1 day & 10 day Health Advisory is 1.0 mg/L). However, it is advised that for infants younger than 6 months, the lifetime HA of 0.3 mg/L be used even for an acute exposure of 10 days.

 

View the latest laboratory test results for discolored water calls (and/or special samples during construction or line breaks). There have been no samples to report in Jan or Feb 2021.

View July 2020- December 2020 laboratory results for discolored water calls and special samples.

View March 2020- June 2020 laboratory results for discolored water calls and special samples.

View Jan 2020- Feb 2020 laboratory results for discolored water calls and special samples.

View 2019 laboratory results from discolored water calls.

Read frequently asked questions regarding discolored water.

See guidelines for customers who experience discolored water.

 

 


Advisories and Outages

 

Frequently Asked Questions regarding Boil Water Advisories and Notices.

Notice: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!

 

AVL ! ALERT

 

 

  • Scheduled Water Interruption Pond Road, Friday, April 16, 2021 at 1:00pm
    on April 14, 2021 at 1:39 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE April 14, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Pond Road is scheduled for Friday, April 16, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the West District, the affected areas are Pond Road from Sardis Road to House Lane. This shutdown is scheduled for Friday, April 16, 2021 from 1:00pm to 5:00pm. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Beaverdam Road on April 16th @ 12:00 AM
    on April 14, 2021 at 1:26 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE 4-13-2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Beaverdam Road is scheduled for Friday April 16, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Beaverdam Road from Spooks Branch Road to Pinecroft Road. (Beaverdam Water System Area) This shutdown is scheduled for Friday April 16, 2021 from 12:00 AM to 6:00 AM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Whitson Avenue on April 15, 2021 @ 4:00 PM
    on April 13, 2021 at 10:17 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE April 13, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Whitson Avenue is scheduled for Thursday April 15. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the East District, the affected areas are Whitson Ave form U.S. Hwy 70 to South Avenue and Richmond Avenue from Whitson Avenue to Edwards Avenue. This shutdown is scheduled for Thursday April 15 from 4:00 PM to 10:00 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Beaverdam Road on April 16th @ 12:00 AM
    on April 13, 2021 at 7:20 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE 4-13-2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Beaverdam Road is scheduled for Friday April 16, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Beaverdam Road from Spooks Branch Road to Pinecroft Road This shutdown is scheduled for Friday April 16, 2021 from 12:00 AM to 6:00 AM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption on Haywood Road Tuesday, April 6, 2021 @ 10:00 pm
    on April 7, 2021 at 5:28 AM

    UPDATE THIS WATER INTERRUPTION HAS BEEN EXTENDED UNTIL 12:00 PM ON APRIL 7, 2021 SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE April 1, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Haywood Road is scheduled for Tuesday, April 6, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the West District, the affected areas are Haywood Road from Martin Avenue to I-240 Interstate, this will also include Brookshire Place and Burton Street to Buffalo Street. This shutdown is scheduled for Tuesday, April 6, 2021 from 10:00 pm to 7:00 am Wednesday, April 7, 2021. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption on Haywood Road Tuesday, April 6, 2021 @ 10:00 pm
    on April 1, 2021 at 11:41 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE April 1, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Haywood Road is scheduled for Tuesday, April 6, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the West District, the affected areas are Haywood Road from Martin Avenue to I-240 Interstate, this will also include Brookshire Place and Burton Street to Buffalo Street. This shutdown is scheduled for Tuesday, April 6, 2021 from 10:00 pm to 7:00 am Wednesday, April 7, 2021. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Old Haywood Road on Tuesday, March 30, 2021 at 9:00am
    on March 26, 2021 at 3:28 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE March 26, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Old Haywood Road is scheduled for Tuesday, March 30, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the West District, the affected areas are Old Haywood Road from 1761 Old Haywood Road to Starnes Cove Road including Eastview Circle. This shutdown is scheduled for Tuesday, March 30, 2021 from 9:00am to 4:00pm. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM. Issued By: T Mortier Number Affected 34

  • Scheduled Water Interruption Depot Street on March 25, 2021 @ 9 AM
    on March 22, 2021 at 7:51 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE March 22, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Depot Street is scheduled for Thursday March 25, 2021 @ 9 AM. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Depot Street from Lyman Street to Livingston St. This shutdown is scheduled for Thursday March 25, 2021 from 9 AM to 3 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Beverly Road on Tuesday, March 23, 2021 at 9:00am
    on March 19, 2021 at 2:15 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE March 19, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Beverly Road is scheduled for Tuesday, March 23, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Beverly Road from Tunnel Road to Avon Road including Haw Creek Mews Apartments. This shutdown is scheduled for Tuesday, March 23, 2021 from 9:00am to 4:00pm. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Reed Street on 3-22-2021 @ 7:oo AM
    on March 16, 2021 at 7:58 AM

    RESCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE 3-16-2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Reed Street is Rescheduled for Monday March 22nd. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the East District, the affected areas are Reed Street to Brook Street and Fielding Street. This shutdown is scheduled for Monday March 22nd from 7:00 AM to 12:00 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM. Issued By: DB Number Affected 177

  • Emergency Road Closure Burton St on 4-6-21 @ 9:00 PM
    on April 7, 2021 at 5:07 AM

    EMERGENCY ROAD CLOSURE City of Asheville April 6, 2021 Water Maintenance Division City of Asheville Scheduled Road Closure on Burton Street The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Burton Street from Haywood Road to Baker Avenue. The road closure is scheduled to begin on April 6, 2021 from 9:00 PM to approximately 12:00 PM on April 7, 2021. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.

  • Emergency Road Closure Burton St on 4-6-21 @ 9:00 PM
    on April 6, 2021 at 9:06 PM

    EMERGENCY ROAD CLOSURE City of Asheville April 6, 2021 Water Maintenance Division City of Asheville Scheduled Road Closure on Burton Street The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Burton Street from Haywood Road to Baker Avenue. The road closure is scheduled to begin on April 6, 2021 from 9:00 PM to approximately 7:00 AM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.

  • Emergency Road Closure Oak Hill Dr on 3/29/2021 @ 8:00 AM
    on March 29, 2021 at 8:21 AM

    EMERGENCY ROAD CLOSURE City of Asheville March 29, 2021 Water Maintenance Division City of Asheville Scheduled Road Closure on Oak Hill Drive The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Oak Hill Drive from New Leicester Highway to Hazel Mill Road. The road closure is scheduled to begin on March 29, 2021 from 8:00 AM to approximately 3:00 PM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.

  • Potential Low Pressure/No Water/ Discolored Water @ All Souls Crescent on 3-24-21 @ 9:31 am
    on March 24, 2021 at 9:42 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on March 24, 2021 at 9:31 am. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from All Souls Crescent from Hendersonville Road to Brook Street When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ Magnolia Avenue on 3-23-21@ 9:39 am
    on March 23, 2021 at 9:45 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on March 23, 2021 at 9:39 am This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from Magnolia Avenue to Cumberland Avenue. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Emergency Road Closure Magnolia Avenue on 3-23-21 @ 8:12 am
    on March 23, 2021 at 8:22 AM

    EMERGENCY ROAD CLOSURE City of Asheville March 23, 2021 Water Maintenance Division City of Asheville Scheduled Road Closure on Magnolia Avenue The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Magnolia Avenue from South Magnolia Avenue to Cumberland Avenue. The road closure is scheduled to begin on March 23, 2021 from 8:12 am to approximately 2:00 pm. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.

  • Emergency Road Closure State St on 3/23/2021 @ 5:40 AM
    on March 23, 2021 at 5:49 AM

    EMERGENCY ROAD CLOSURE City of Asheville March 23, 2021 Water Maintenance Division City of Asheville Scheduled Road Closure on State Street The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are State Street from Haywood Road to Pennsylvania Avenue . The road closure is scheduled to begin on March 23, 2021 from 5:40 AM to approximately 3:00 PM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water [2044 US Highway 70] on [March 11, 2021] @ [11 am]
    on March 11, 2021 at 1:20 PM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 11, 2021] is complete at 2044 US Highway 70[]. This is not a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ [2044 US Highway 70] on [March 11, 2021] @ [9:30 am]
    on March 11, 2021 at 9:42 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on [March 11, 2021] at [9:30 am]. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from [2044 US Highway 70. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water Pearson Bridge Road 3-1-21 @ 3:20 PM
    on March 1, 2021 at 4:26 PM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on March 1, 2021 is complete at Pearson Bridge Rd from Otis Campbell Road to Bingham Road. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Lift of Potential No Water/ Low Pressure/ Discolored Water 23 Elk Mountain Scenic Highway on Friday, April 16, 2021 at 3:00pm
    on April 16, 2021 at 3:03 PM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on April 16, 2021 is complete at 23 Elk Mountain Scenic Highway. This is not a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water at 23 Elk Mountain Scenic Highway on Friday, April 16, 2021
    on April 16, 2021 at 9:55 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on Friday, April 16, 2021 at 9:50am. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from 23 Elk Mountain Scenic Highway from Inglewood Road to French Willow Drive until 4:00pm.. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: B Todd # Affected: 103

  • Lift of Potential No Water/ Low Pressure/ Discolored Water Ballantree Subdivision 4-12-21 @ 12:50 p.m.
    on April 12, 2021 at 12:50 PM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on April 12, 2021 is complete at Ballantree Subdivision. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Lift of Potential No Water/ Low Pressure/ Discolored Water Emma Rd 4/12/21 @ 11:15 AM
    on April 12, 2021 at 11:20 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on April 12, 2021 is complete at Emma Road from Gorman Bridge Road to Hazel Mill Road also including Elida Home Road. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ Emma Rd on 4/12/21 @ 8:20 AM
    on April 12, 2021 at 8:27 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on April 12, 2021 at 8:20 AM. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Emma Road from Gorman Bridge Road to Hazel Mill Road to also include Elida Home Road . When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Potential Low Pressure/No Water/ Discolored Water @ Ballantree Subdivision on 4-12-21 @ 10 a.m.
    on April 12, 2021 at 7:38 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on 4-12-21 at 10 a.m. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are Ballantree Subdivision. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water [Edney Lane and Crescent Hill Drive] on [April 7, 2021] @ [10 am]
    on April 7, 2021 at 10:11 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 7, 2021] is complete at Edney Lane and Crescent Hill Drive[]. This is not a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ [Edney Lane and Crescent Hill Drive] on [April 7, 2021] @ [9 am]
    on April 7, 2021 at 8:42 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on [April 7, 2021] at [9 am]. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from [Edney Lane and Crescent Hill Drive]. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water [Weaver Hill Road] on [April 6, 2021] @ [11 am]
    on April 6, 2021 at 11:09 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 6, 2021] is complete at [Weaver Hill Road]. This is not a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ [Weaver Hill Road] on [April 6, 2021] @ [9:45 am]
    on April 6, 2021 at 9:31 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on [April 6, 2021] at [9:45 am]. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from [Weaver Hill Road]. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

Boil water notices are rare, so you may not see any listed here.
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To view older advisories or outages, please visit the Boil Water Advisory Historical Information document

View Buncombe County Health Department’s information on Boil Water Advisories for the Food Service Industry.

 


Contact Information

 

For information about any boil advisory or outage, you may contact:

Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday

Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday

 


Updated 4/9/2021