Water quality and advisories

glass filled with tap water

Water Quality

Businesses who are reopening after being closed for COVID19, see Flushing Guidance and Frequently Asked Questions.

Asheville Water Resources reminds businesses about recommended quality measures that need to be taken before reopening.

View the 2020 Water Quality Report.

Learn more about the City of Asheville’s source, treatment steps, and water quality.

Once again, the City of Asheville was awarded the prestigious Area Wide Optimization Award by NC Department of Environmental Quality.

A note about Manganese:

Manganese is naturally present in the reservoirs that serve Asheville and Buncombe County. Manganese is an essential nutrient; it is recommended to receive 2 to 5 mg/day for adults and 0.3 to 0.6 mg/day for infants. A US EPA reviewed study has shown that manganese levels below 0.17 mg/L in drinking water showed no-adverse-health-effect-level (NOAEL). During normal operation, the manganese level of City of Asheville water stays well below our Secondary Maximum Contaminant Level (SMCL) of 0.05 mg/L. During discolored water events, manganese levels could temporarily exceed the 0.17 mg/L NOAEL. The US EPA Lifetime Health Advisory (HA) for manganese is 0.3 mg/L (for a 22 pound child consuming 1 Liter of water per day, the 1 day & 10 day Health Advisory is 1.0 mg/L). However, it is advised that for infants younger than 6 months, the lifetime HA of 0.3 mg/L be used even for an acute exposure of 10 days.

 

View the latest laboratory test results for discolored water calls (and/or special samples during construction or line breaks). There have been no samples to report in Jan or Feb 2021.

View March 2020- June 2020 laboratory results for discolored water calls and special samples.

View Jan 2020- Feb 2020 laboratory results for discolored water calls and special samples.

View 2019 laboratory results from discolored water calls.

Read frequently asked questions regarding discolored water.

See guidelines for customers who experience discolored water.

 

 


Advisories and Outages

 

Frequently Asked Questions regarding Boil Water Advisories and Notices.

Notice: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!

 

AVL ! ALERT

 

 

  • Scheduled Water Interruption Beaverdam Road on March 3, 2021 @ 8 AM
    on February 25, 2021 at 8:38 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 25, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Beaverdam Road is scheduled for Wednesday March 3, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Beaverdam Road from Kimberly Avenue to Sycamore Street. This shutdown is scheduled for Wednesday March 3, 2021 from 8 AM to 5 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Date Correction: Scheduled Water Interruption South Tunnel Road on Thursday, February 25, 2021 @ 10 PM
    on February 19, 2021 at 3:58 PM

    Date Correction: SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 19, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on South Tunnel Road is scheduled for Thursday, February 25, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the East District, the affected areas are South Tunnel Road from Tunnel Road to Swannanoa River Road. This shutdown is scheduled for Thursday, February 25, 2021 from 10 PM to 7 AM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption South Tunnel Road on February 24, 2021 @ 10 PM
    on February 19, 2021 at 2:57 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 19, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on South Tunnel Road is scheduled for Wednesday February 24, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the East District, the affected areas are South Tunnel Road from Tunnel Road to Swannanoa River Road. This shutdown is scheduled for Wednesday February 24, 2021 from 10 PM to 7 AM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Weston Road on Wednesday, February 24, 2021 at 9:00 AM
    on February 19, 2021 at 2:56 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 19, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Weston Road is scheduled for Wednesday, February 24, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the South District, the affected areas are Weston Road form Glen Crest Drive to Saint Andrews Road, Turnberry Drive, Brook Forest Drive, and Muirfield Drive. This shutdown is scheduled for Thursday February 11, 2021 from 9:00 AM to 5:00 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Correction - Rescheduled due to weather Scheduled Water Interruption Patton Avenue on February 23, 2021 @ 7:00 pm
    on February 17, 2021 at 8:18 AM

    RESCHEDULED DUE TO WEATHER SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 17, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on is scheduled for Patton Avenue, Tuesday, February 23, 2021 The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the West District, the affected areas are Patton Avenue from Bear Creek Road to 139 Smokey Park Highway (Chick-fil-A), also Old Haywood Road and Cane Street will be affected. This shutdown is scheduled for Tuesday, February 23, 2021 from 7:00 pm to 1:00 am on February 24, 2021. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Rescheduled due to weather Scheduled Water Interruption Patton Avenue on February 23, 2021 @ 7:00 pm
    on February 17, 2021 at 8:00 AM

    RESCHEDULED DUE TO WEATHER SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 17, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on is scheduled for Patton Avenue, Wednesday, February 23, 2021 The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the West District, the affected areas are Patton Avenue from Bear Creek Road to 139 Smokey Park Highway (Chick-fil-A), also Old Haywood Road and Cane Street will be affected. This shutdown is scheduled for Wednesday, February 17, 2021 from 7:00 pm to 1:00 am on February 18, 2021. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Elk Mountain Scenic Hwy on Feb 16, 2021 at 10:15am now to include all of Beaverdam area from Kimberly Ave to north City Limits
    on February 16, 2021 at 10:32 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 16, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Elk Mountain Scenic Highway is scheduled for Tuesday February 16, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Elk Mountain Scenic Highway from Beaverdam Road to Robinhood Road. Also to include Beaverdam Road, Robinhood Road, Windsor Road, Edgelawn Road, Brookwood Road, Straford Road, Reynolds Mountain, Glen Falls Road, Lakeshore Drive, Red Oak Road, Horizon Hill Road and surrounding areas. And now including all of Beaverdam area from Kimberly Ave to north City Limits. This shutdown is scheduled for Tuesday February 16, 2021 from 9 AM to 4 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM. Issued By: J Rice Number Affected 3927

  • Scheduled Water Interruption Elk Mountain Scenic Hwy on Feb 16, 2021 @ 9 AM
    on February 16, 2021 at 7:11 AM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 16, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Elk Mountain Scenic Highway is scheduled for Tuesday February 16, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the North District, the affected areas are Elk Mountain Scenic Highway from Beaverdam Road to Robinhood Road. Also to include Beaverdam Road, Robinhood Road, Windsor Road, Edgelawn Road, Brookwood Road, Straford Road, Reynolds Mountain, Glen Falls Road, Lakeshore Drive, Red Oak Road, Horizon Hill Road and surrounding areas. This shutdown is scheduled for Tuesday February 16, 2021 from 9 AM to 4 PM. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption Old Turnpike Rd. on 2-22-21 @ 9 a.m.
    on February 15, 2021 at 2:30 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 15, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Old Turnpike Rd. is scheduled for Monday February 22, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the South District, the affected areas are Old Turnpike Rd. This shutdown is scheduled for Monday February 22, 2021 from 9 a.m. to 4 p.m. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Scheduled Water Interruption [LOCATION] on [DATE] @ [TIME]
    on February 15, 2021 at 2:27 PM

    SCHEDULED WATER INTERRUPTIONS FOR IMMEDIATE RELEASE February 15, 2021 City of Asheville Contact Water Maintenance Division Phone 259-5975 City of Asheville Water Interruption on Old Turnpike Rd. is scheduled for Monday February 22, 2021. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. In the South District, the affected areas are Old Turnpike Rd. This shutdown is scheduled for Monday February 22, 2021 from 9 a.m. to 4 p.m. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975 Monday through Friday from 8 AM to 5 PM.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water Pearson Bridge Road 3-1-21 @ 3:20 PM
    on March 1, 2021 at 3:26 PM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on March 1, 2021 is complete at Pearson Bridge Rd from Otis Campbell Road to Bingham Road. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Emergency Road Closure Pearson Bridge Rd. on March 1st 2021 @ 12:45
    on March 1, 2021 at 12:49 PM

    EMERGENCY ROAD CLOSURE City of Asheville March 1st, 2021 Water Maintenance Division City of Asheville Scheduled Road Closure on Pearson Bridge Rd The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Pearson Bridge rd from Otis Campbell rd to Bingham Rd. The road closure is scheduled to begin on March 1st, 2021 from 12:45 PM to approximately 3:30 PM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.

  • Potential Low Pressure/No Water/ Discolored Water @ Pearson Bridge Rd on 3-2-2021 @ 12:26 PM
    on March 1, 2021 at 12:35 PM

    This is a City of Asheville Water Department notification for water distribution work occurring on March 1, 2021 at 12:26 PM. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from Pearson Bridge Road from Otis Campbell Road to Bingham Road. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Potential Low Pressure/No Water/ Discolored Water at Elk Mountain Scenic Highway on Wednesday, March 3, 2021 at 10:30am
    on March 3, 2021 at 10:58 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on Wednesday, March 3, 2021 at 10:30am. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from Elk Mountain Scenic Highway from Beaverdam Road to Robinhood Road. Also to include Beaverdam Road, Robinhood Road, Windsor Road, Edgelawn Road, Brookwood Road, Stratford Road, Reynolds Mountain, Glen Falls Road, Lakeshore Drive, Red Oak Road, Horizon Hill Road and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water [Patton Avenue] on [March 3, 2021] @ [10 am]
    on March 3, 2021 at 10:40 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 3, 2021] is complete at [Patton Avenue. This is not a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Lift of Potential No Water/ Low Pressure/ Discolored Water [Smokey Park Highway] [March 3, 2021] @ [10 am]
    on March 3, 2021 at 10:39 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 3, 2021 is complete at [Smokey Park Highway. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Lift of Potential No Water/ Low Pressure/ Discolored Water [Old Haywood Road] on [March 3, 2021] @ [10 am]
    on March 3, 2021 at 10:36 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 3, 2021] is complete at Old Haywood Road]. This is not a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ [141 Smokey Park Highway] on [March 3, 2021] @ [9:15 am]
    on March 3, 2021 at 8:38 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on [March 3, 2021] at [9:15 am]. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from [Smokey Park Highway]. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Potential Low Pressure/No Water/ Discolored Water @ [1903 Old Haywood Road] on [March 3, 2021] @ [9 am]
    on March 3, 2021 at 8:35 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on [March 3, 2021] at [9 am]. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from [Old Haywood Road]. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Potential Low Pressure/No Water/ Discolored Water @ [68 Patton Avenue] on [March 3, 2021] @ [8:45 AM]
    on March 3, 2021 at 8:32 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on [March 3, 2021] at [8:45 AM]. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, from [Patton Avenue]. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water Artful Way March 2, 2021 at 8:30 am.
    on March 2, 2021 at 8:23 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on March 2, 2021 at 8:30 am is complete at Roberts Street, Artful Way, and surrounding area. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department

  • Potential Low Pressure/No Water/ Discolored Water @ Artful Way on March 1, 2021 at 9:50 am.
    on March 1, 2021 at 9:53 AM

    This is a City of Asheville Water Department notification for water distribution work occurring on March 1, 2021 at 9:50 am. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Roberts Street, Artful Way, and surrounding area. . When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.

  • Lift of Potential No Water/ Low Pressure/ Discolored Water E Porter Road 2-26-21@ 9:00 AM
    on February 26, 2021 at 9:07 AM

    This is a City of Asheville Water Department notification that the water distribution system work occurring on February 26th 2021 is complete at East Porter Road to Sunwashed Way. . This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: DB

Boil water notices are rare, so you may not see any listed here.
    Feed has no items.

 

To view older advisories or outages, please visit the Boil Water Advisory Historical Information document

View Buncombe County Health Department’s information on Boil Water Advisories for the Food Service Industry.

 


Contact Information

 

For information about any boil advisory or outage, you may contact:

Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday

Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday

 


Updated 3/5/2021