One of the advantages of using our Customer Portal to enroll in e-billing is the ability to set up a secure log-in (often your email) with a password only to you. Other reasons include the ability to stop or make any changes in the bank information as well as receiving e-bills and accessing bill and payment history. Finally, the City will be discontinuing the old software which drafts bank information shortly after the new system is implemented.



Contact Information


Any bank customer who does not sign up in the Customer Portal should make other arrangements to pay the bill or contact Customer Services at 828-251-1122 for assistance.