The City of Asheville respects your right to privacy. The following information explains the Internet Privacy Policy which the City of Asheville has adopted for its website, www.AshevilleNC.gov (including all sub-domains within the website). This information is intended to explain our current Internet privacy practices, but shall not be construed as a contractual promise. We reserve the right to amend our Internet Privacy Policy statement at any time without notice.

It is City of Asheville policy to comply with all applicable privacy and data protection laws. This commitment reflects the value we place on earning and keeping the trust of our employees, citizens, business partners and others who share their personal information with us. As used in the policy, the term “personal information” means information that identifies you personally, alone or in combination with other information available to us.

By using the City of Asheville Website or providing personal information to us, you are consenting to the collection, use and disclosure of your personal information as described in this policy and any other applicable website privacy statements. If you do not consent to the collection use and disclosure of your personal information as described in this policy, do not use the City of Asheville internet Site.

The City of Asheville Website may collect the following personal information:
Routing or client information: Internet domain and Internet address of the computer you are using.
Essential technical information: The browser used by visitors to our website and identification of the page or service you are requesting.
Non-essential technical information: The Internet address of the website from which you linked directly to our website.
Optional information: Information you provide by sending us an email or completing an on-line form.
Cookies: The City of Asheville uses cookies (small text files transferred from our website to your hard drive) to facilitate your access to and use of our site. Cookies do not damage files or allow anyone to access your personally identifiable information – they simply allow us to tailor information and make your visits more efficient and enjoyable.

Information collected helps us respond to your request in an appropriate format and helps us plan website improvements. No other information is collected through our website except when someone deliberately decides to send it to us. Our website may contain links to other public or private entities’ websites, whose privacy practices we do not control.

Under the “Freedom of Information Act”, any records in our possession at the time of a “Freedom of Information Request” might be subject to being inspected by, or disclosed to, members of the public. However, all identifiable confidential/personal information will be removed prior to releasing the routing information.

There is no legal requirement for you to provide any information at our website. However, our website will not work without routing information and the essential technical information. Failure of your browser to provide nonessential technical information will not prevent your use of our website, but may prevent certain features from working. Failure to provide optional information will mean that the particular feature or service associated with that part of the web page will not be available to you.