Stormwater bills are based on the total impervious area on each parcel.  They’re delivered either bi-monthly on the water bill, annually or semi-annually.

Whether you have a question about your Stormwater bill, or would you like to Pay your utility bill you can use the Customer Portal to enroll in e-billing. Check here for Stormwater bill FAQs.


Enroll in E-Billing


Contact Information


Call the main Customer Service Line at 828-251-1122

Call the Stormwater Billing Line at 828-259-5568