What we do The Public Works Department provides essential core services that include construction and maintenance of City streets, sidewalks, and stormwater infrastructure as well as solid waste management to Asheville citizens and visitors in a prompt, professional, efficient, and safe manner. The dedicated employees of the Public Works Department strive to provide these services equitably to all neighborhoods in a manner that reflects our emphasis on quality customer service, environmental stewardship, fiscal responsibility, and transparency. The department is led and directed by the Administration division and internally supported by the Fleet Management and Asset Management (GIS) divisions. Report an Issue Report an issue through The Asheville App or call 828-251-1122. Division specific issues Sanitation issues include missed collection for trash or brush, roll cart issue, Illegal dumping or littering and overgrown lot. Stormwater issues include drainage issue and flooding. Streets issues include potholes, graffiti, sidewalk hazard, trees in the right-of-way street and snow removal. Sanitation Division Trash/Recycling Collection Brush Collection Bulky Item/Appliance Collection Special Services Sanitation Ordinance Enforcement Visit the Sanitation Division page for more information. Stormwater Division Install and maintain storm drain infrastructure Ditches and trenches to help control the flow of rain water down public streets Street sweeping Working with the Development Services Department to issue permits for grading/erosion control/flood control and stormwater ordinance enforcement Visit the Stormwater Division page for more information. Streets Division Installation, maintenance, repair, and revitalization of: streets bridges sidewalks walls guardrails Street & sidewalk closures Tree trimming Mowing in the right-of-way Street sweeping in the Central Business District after normal working hours Graffiti Snow removal Encroachment Agreements Utility cut permits SnowMapper MapAsheville Visit the Streets Division page for more information. Updated 12/12/2019 ConnectPublic Works161 S. Charlotte Street, Asheville, NC 28801, Second FloorMailing AddressPO Box 7148, Asheville, NC 28802Business HoursMonday-Thursday, 7 a.m. - 5:30 p.m.DirectorGreg ShulerAssistant DirectorAmy DeytonPhone828-259-5935 Related Services Find information on snow removal See the priority level for streets to receive snow removal treatment. Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville Report graffiti How to report graffiti to get it removed. Report a missed pickup, a pothole, hydrant leaks, and sidewalk safety issues Report issues with city upkeep such as missed trash or recycling pickups, potholes, sidewalk issues, street light outages, vandalized street signs, and more. More Related Services Public Works News ART bus service to resume at 8 a.m., City government offices to open at 10 a.m. Posted on February 20, 2020February 21, 2020 by Polly McDaniel Asheville City government offices and facilities will open on a delayed schedule, at 10 a.m. Friday, Feb. 21, due to the potential for black ice on our roads. ART bus service will resume at 8 a.m. Friday. Asheville Parks & Recreation Fun Day Out programs will open at 10 a.m. Friday at Stephens Lee, Vance and Montford [...] Snow updates recap: Wednesday and Thursday Posted on February 19, 2020February 24, 2020 by Polly McDaniel Latest news Asheville City government offices to open at 10 a.m. Friday; patches of black ice possible on streets Thursday updates, Feb. 20 Buses are still running this afternoon, but as temperatures drop during this snowy weather Asheville Rides Transit (ART) will suspend service this evening. The last bus to leave the transit center [...] City of Asheville launches AVL Collects to promote better recycling rate, help residents keep up with collection dates Posted on February 13, 2020 by Polly McDaniel You’ve got a lot to remember between family stuff, work stuff, school stuff and all the other STUFF that crops up in life. How about something that makes your trash and recycling collection easier? The City of Asheville’s Sanitation Division is pleased to launch the AVL Collects webpage and smart device app, available for Apple [...] More Public Works News
Find information on snow removal See the priority level for streets to receive snow removal treatment.
Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville
Report a missed pickup, a pothole, hydrant leaks, and sidewalk safety issues Report issues with city upkeep such as missed trash or recycling pickups, potholes, sidewalk issues, street light outages, vandalized street signs, and more.
ART bus service to resume at 8 a.m., City government offices to open at 10 a.m. Posted on February 20, 2020February 21, 2020 by Polly McDaniel Asheville City government offices and facilities will open on a delayed schedule, at 10 a.m. Friday, Feb. 21, due to the potential for black ice on our roads. ART bus service will resume at 8 a.m. Friday. Asheville Parks & Recreation Fun Day Out programs will open at 10 a.m. Friday at Stephens Lee, Vance and Montford [...]
Snow updates recap: Wednesday and Thursday Posted on February 19, 2020February 24, 2020 by Polly McDaniel Latest news Asheville City government offices to open at 10 a.m. Friday; patches of black ice possible on streets Thursday updates, Feb. 20 Buses are still running this afternoon, but as temperatures drop during this snowy weather Asheville Rides Transit (ART) will suspend service this evening. The last bus to leave the transit center [...]
City of Asheville launches AVL Collects to promote better recycling rate, help residents keep up with collection dates Posted on February 13, 2020 by Polly McDaniel You’ve got a lot to remember between family stuff, work stuff, school stuff and all the other STUFF that crops up in life. How about something that makes your trash and recycling collection easier? The City of Asheville’s Sanitation Division is pleased to launch the AVL Collects webpage and smart device app, available for Apple [...]