What we do


The Public Works Department provides essential core services that include construction and maintenance of City streets, sidewalks, and stormwater infrastructure as well as solid waste management to Asheville citizens and visitors in a prompt, professional, efficient, and safe manner. The dedicated employees of the Public Works Department strive to provide these services equitably to all neighborhoods in a manner that reflects our emphasis on quality customer service, environmental stewardship, fiscal responsibility, and transparency. The department is led and directed by the Administration division and internally supported by the Fleet Management and Asset Management (GIS) divisions.

 


Report an Issue

 

Report an issue through The Asheville App or call 828-251-1122.

 

Division specific issues

Sanitation issues include missed collection for trash or brush,  roll cart issue,  Illegal dumping or littering and overgrown lot.

Stormwater issues include drainage issue  and flooding.

Streets issues include potholes, graffiti, sidewalk hazard, trees in the right-of-way street and snow removal.

 


Sanitation Division

 

 

 

Visit the Sanitation Division page for more information.

 


Stormwater Division

 

  • Install and maintain storm drain infrastructure
  • Ditches and trenches to help control the flow of rain water down public streets
  • Street sweeping
  • Working with the Development Services Department to issue permits for grading/erosion control/flood control and stormwater ordinance enforcement

 

Visit the Stormwater Division page for more information.

 


Streets Division

 

  • Installation, maintenance, repair, and revitalization of:
    • streets
    • bridges
    • sidewalks
    • walls
    • guardrails
  • Street & sidewalk closures
  • Tree trimming
  • Mowing in the right-of-way
  • Street sweeping in the Central Business District after normal working hours
  • Graffiti
  • Snow removal
  • Encroachment Agreements
  • Utility cut permits
  • SnowMapper
  • MapAsheville

 

Visit the Streets Division page for more information.

 


Updated 12/12/2019


 

Related Services

Public Works News

City Council approves lease agreement for new south Asheville Police Resource Center location

    The Asheville Police Department (APD) will relocate its south resource center, under a lease agreement approved by City Council. At their Jan. 14, meeting Council approved a lease for the move of the Resource Center from the Skyland Fire and Rescue Building to a facility with more space for officers to do their job. The new [...]

Asheville streets drying out, Public Works monitoring for potential icy spots

    The snow that blew through Asheville this morning left wind in its wake, and that is drying out streets quickly.   “We have been all around the city all morning and have found very few to no issues,” said City Streets Manager Chad Bandy. “We will continue to have trucks ready to address spots as they are [...]

Loading salt spreader truck
City of Asheville is prepared for road impacts from overnight wintry weather

  Find the latest Tuesday updates at this link.   Monday, Nov. 11: In preparation for the cold front moving our way, the Asheville Public Works Department is preparing for any snow or ice that may come with it.   The National Weather Service forecast has been fairly consistent for the last 36 hours.   Rain is [...]