What we do


The Public Works Department provides essential core services that include construction and maintenance of City streets, sidewalks, and stormwater infrastructure as well as solid waste management to Asheville citizens and visitors in a prompt, professional, efficient, and safe manner. The dedicated employees of the Public Works Department strive to provide these services equitably to all neighborhoods in a manner that reflects our emphasis on quality customer service, environmental stewardship, fiscal responsibility, and transparency. The department is led and directed by the Administration division and internally supported by the Fleet Management and Asset Management (GIS) divisions.

 


Report an Issue

 

Report an issue through The Asheville App or call 828-251-1122.

 

Division specific issues

Sanitation issues include missed collection for trash or brush,  roll cart issue,  Illegal dumping or littering and overgrown lot.

Stormwater issues include drainage issue  and flooding.

Streets issues include potholes, graffiti, sidewalk hazard, trees in the right-of-way street and snow removal.

 


Sanitation Division

 

 

 

Visit the Sanitation Division page for more information.

 


Stormwater Division

 

  • Install and maintain storm drain infrastructure
  • Ditches and trenches to help control the flow of rain water down public streets
  • Street sweeping
  • Working with the Development Services Department to issue permits for grading/erosion control/flood control and stormwater ordinance enforcement

 

Visit the Stormwater Division page for more information.

 


Streets Division

 

  • Installation, maintenance, repair, and revitalization of:
    • streets
    • bridges
    • sidewalks
    • walls
    • guardrails
  • Street & sidewalk closures
  • Tree trimming
  • Mowing in the right-of-way
  • Street sweeping in the Central Business District after normal working hours
  • Graffiti
  • Snow removal
  • Encroachment Agreements
  • Utility cut permits
  • SnowMapper
  • MapAsheville

 

Visit the Streets Division page for more information.

 


Updated 12/12/2019


 

Related Services

Public Works News

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ART bus service to resume at 8 a.m., City government offices to open at 10 a.m.

  Asheville City government offices and facilities will open on a delayed schedule, at 10 a.m. Friday, Feb. 21, due to the potential for black ice on our roads.  ART bus service will resume at 8 a.m. Friday. Asheville Parks & Recreation Fun Day Out programs will open at 10 a.m. Friday at Stephens Lee, Vance and Montford [...]

Loading salt spreader truck
Snow updates recap: Wednesday and Thursday

Latest news Asheville City government offices to open at 10 a.m. Friday; patches of black ice possible on streets   Thursday updates, Feb. 20   Buses are still running this afternoon, but as temperatures drop during this snowy weather Asheville Rides Transit (ART) will suspend service this evening. The last bus to leave the transit center [...]

AVL collects app logo
City of Asheville launches AVL Collects to promote better recycling rate, help residents keep up with collection dates

    You’ve got a lot to remember between family stuff, work stuff, school stuff and all the other STUFF that crops up in life. How about something that makes your trash and recycling collection easier?   The City of Asheville’s Sanitation Division is pleased to launch the AVL Collects webpage and smart device app, available for Apple [...]