What we do

The Public Works Department provides essential core services that include construction and maintenance of City streets, sidewalks, and stormwater infrastructure as well as solid waste management to Asheville citizens and visitors in a prompt, professional, efficient, and safe manner. The dedicated employees of the Public Works Department strive to provide these services equitably to all neighborhoods in a manner that reflects our emphasis on quality customer service, environmental stewardship, fiscal responsibility, and transparency. The department is led and directed by the Administration division and internally supported by the Fleet Management and Asset Management (GIS) divisions.

 

Have an Issue?

Report an issue through The Asheville App or call 828-251-1122.

 

Division specific issues:

Sanitation: Missed collection (trash/brush) ♦ roll cart issue ♦ Illegal dumping/littering ♦ Overgrown lot

Stormwater: Drainage issue ♦ Flooding

Streets: Potholes ♦ Graffiti ♦ Sidewalk hazard ♦ Trees in the right-of-way/street ♦ Snow removal

 

Sanitation Division

 

 

Visit the Sanitation Division page for more information.

 

Stormwater Division

 

  • Install and maintain storm drain infrastructure
  • Ditches and trenches to help control the flow of rain water down public streets
  • Street sweeping
  • Working with the Development Services Department to issue permits for grading/erosion control/flood control and stormwater ordinance enforcement

Visit the Stormwater Division page for more information.

 

Streets Division

 

  • Installation, maintenance, repair, and revitalization of:
    • streets
    • bridges
    • sidewalks
    • walls
    • guardrails
  • Street & sidewalk closures
  • Tree trimming
  • Mowing in the right-of-way
  • Street sweeping in the Central Business District after normal working hours
  • Graffiti
  • Snow removal
  • Encroachment Agreements
  • Utility cut permits
  • SnowMapper
  • MapAsheville

 

Visit the Streets Division page for more information.

 

Connect

  • Public Works
    161 S. Charlotte Street, Asheville, NC 28801, Second Floor
  • Mailing Address
    PO Box 7148, Asheville, NC 28802
  • Business Hours
    Monday-Thursday, 7 a.m. - 5:30 p.m.
  • Director
    Greg Shuler
  • Assistant Director
    Amy Deyton
  • Phone
    828-259-5935

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