What we do We’re Working for You! All departments within the City of Asheville are operating. In the Public Works Department, some staff are utility locating, performing inspections, focusing on capital projects efforts, patching emergency utility cuts, on-call for emergencies and some are working remotely. We will have a rotating crew that will continue to work on pipe installation in front of ongoing resurfacing and address immediate safety hazards such as downed trees and potholes. The Sanitation Division is collecting trash and recycling as scheduled, responding to code enforcement requests, and collecting large brush piles with the claw truck on a limited basis. The Fleet Division is working on a normal schedule and prioritizing emergency, Public Works, and Water Resources vehicles as the need arises. This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response. To receive emergency texts directly from Buncombe County for breaking health and safety news. Text BCALERT on your smartphone to 888-777. Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT The Public Works Department provides essential core services that include construction and maintenance of City streets, sidewalks, and stormwater infrastructure as well as solid waste management to Asheville citizens and visitors in a prompt, professional, efficient, and safe manner. The dedicated employees of the Public Works Department strive to provide these services equitably to all neighborhoods in a manner that reflects our emphasis on quality customer service, environmental stewardship, fiscal responsibility, and transparency. The department is led and directed by the Administration division and internally supported by the Fleet Management and Asset Management (GIS) divisions. Report an Issue Report an issue through The Asheville App The Asheville App or call 828-251-1122. Division specific issues Sanitation issues include missed collection for trash or brush, roll cart issue, Illegal dumping or littering and overgrown lot. Stormwater issues include drainage issue and flooding. Streets issues include potholes, graffiti, sidewalk hazard, trees in the right-of-way street and snow removal. Sanitation Division Trash/Recycling Collection Brush Collection Bulky Item/Appliance Collection Special Services Sanitation Ordinance Enforcement Visit the Sanitation Division page for more information. Stormwater Division Install and maintain storm drain infrastructure Ditches and trenches to help control the flow of rain water down public streets Street sweeping Working with the Development Services Department to issue permits for grading/erosion control/flood control and stormwater ordinance enforcement Visit the Stormwater Division page for more information. Streets Division Installation, maintenance, repair, and revitalization of: streets bridges sidewalks walls guardrails Street & sidewalk closures Tree trimming Mowing in the right-of-way Street sweeping in the Central Business District after normal working hours Graffiti Snow removal Encroachment Agreements Utility cut permits SnowMapper MapAsheville Visit the Streets Division page for more information. Updated 12/12/2019 ConnectPublic Works161 S. Charlotte Street, Asheville, NC 28801, Second FloorMailing AddressPO Box 7148, Asheville, NC 28802Business HoursMonday-Thursday, 7 a.m. - 5:30 p.m.DirectorGreg ShulerAssistant DirectorAmy DeytonPhone828-259-5935 Related Services Find information on snow removal See the priority level for streets to receive snow removal treatment. Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville Report graffiti How to report graffiti to get it removed. Report a missed pickup, a pothole, hydrant leaks, and sidewalk safety issues Report issues with city upkeep such as missed trash or recycling pickups, potholes, sidewalk issues, street light outages, vandalized street signs, and more. More Related Services Public Works News Stormwater project to close portion of Kenilworth Road; resurfacing begins as well Posted on July 2, 2020July 6, 2020 by Polly McDaniel ART bus service to the Kenilworth community will be affected Pending weather, the City of Asheville Stormwater Division will close Kenilworth Road from Rosefield Drive to 30 feet north of Rosefield Drive beginning July 6 for three weeks. The work will entail installation of a large pipe replacement in this area. Residents can expect a hard closure [...] Dozens of City of Asheville streets to be resurfaced this season Posted on June 3, 2020June 3, 2020 by Polly McDaniel Three local paving contractors begin their work with the City of Asheville this month, resurfacing streets. Together they add up to $8 million of investment in upkeep on a combined 8.6 miles of City streets. Two of these are bond projects, the other two were awarded as Fiscal Year 2019 and Fiscal Year 2020 resurfacing contracts. Weather [...] Update: Asheville Sanitation returns to normal operations Posted on April 17, 2020July 16, 2020 by Polly McDaniel Updated information: The City of Asheville brush, trash and recycling collection are all operating on schedule. Thank you to everyone as we sorted out logistics for the safety of our employees and the community in the first few months of the pandemic. For the most up-to-date City Sanitation information or notification of any delays, Asheville residents can [...] More Public Works News
Find information on snow removal See the priority level for streets to receive snow removal treatment.
Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville
Report a missed pickup, a pothole, hydrant leaks, and sidewalk safety issues Report issues with city upkeep such as missed trash or recycling pickups, potholes, sidewalk issues, street light outages, vandalized street signs, and more.
Stormwater project to close portion of Kenilworth Road; resurfacing begins as well Posted on July 2, 2020July 6, 2020 by Polly McDaniel ART bus service to the Kenilworth community will be affected Pending weather, the City of Asheville Stormwater Division will close Kenilworth Road from Rosefield Drive to 30 feet north of Rosefield Drive beginning July 6 for three weeks. The work will entail installation of a large pipe replacement in this area. Residents can expect a hard closure [...]
Dozens of City of Asheville streets to be resurfaced this season Posted on June 3, 2020June 3, 2020 by Polly McDaniel Three local paving contractors begin their work with the City of Asheville this month, resurfacing streets. Together they add up to $8 million of investment in upkeep on a combined 8.6 miles of City streets. Two of these are bond projects, the other two were awarded as Fiscal Year 2019 and Fiscal Year 2020 resurfacing contracts. Weather [...]
Update: Asheville Sanitation returns to normal operations Posted on April 17, 2020July 16, 2020 by Polly McDaniel Updated information: The City of Asheville brush, trash and recycling collection are all operating on schedule. Thank you to everyone as we sorted out logistics for the safety of our employees and the community in the first few months of the pandemic. For the most up-to-date City Sanitation information or notification of any delays, Asheville residents can [...]