What we do


The Public Works Department provides essential core services that include construction and maintenance of City streets, sidewalks, and stormwater infrastructure as well as solid waste management to Asheville citizens and visitors in a prompt, professional, efficient, and safe manner. The dedicated employees of the Public Works Department strive to provide these services equitably to all neighborhoods in a manner that reflects our emphasis on quality customer service, environmental stewardship, fiscal responsibility, and transparency. The department is led and directed by the Administration division and internally supported by the Fleet Management and Asset Management (GIS) divisions.

 

Have an Issue?

Report an issue through The Asheville App or call 828-251-1122.

 

Division specific issues:

Sanitation: Missed collection (trash/brush) ♦ roll cart issue ♦ Illegal dumping/littering ♦ Overgrown lot

Stormwater: Drainage issue ♦ Flooding

Streets: Potholes ♦ Graffiti ♦ Sidewalk hazard ♦ Trees in the right-of-way/street ♦ Snow removal

 

Sanitation Division

 

 

Visit the Sanitation Division page for more information.

 


Stormwater Division

 

  • Install and maintain storm drain infrastructure
  • Ditches and trenches to help control the flow of rain water down public streets
  • Street sweeping
  • Working with the Development Services Department to issue permits for grading/erosion control/flood control and stormwater ordinance enforcement

Visit the Stormwater Division page for more information.

 


Streets Division

 

  • Installation, maintenance, repair, and revitalization of:
    • streets
    • bridges
    • sidewalks
    • walls
    • guardrails
  • Street & sidewalk closures
  • Tree trimming
  • Mowing in the right-of-way
  • Street sweeping in the Central Business District after normal working hours
  • Graffiti
  • Snow removal
  • Encroachment Agreements
  • Utility cut permits
  • SnowMapper
  • MapAsheville

 

Visit the Streets Division page for more information.

 

Related Services

Public Works News

Asheville streets drying out, Public Works monitoring for potential icy spots

    The snow that blew through Asheville this morning left wind in its wake, and that is drying out streets quickly.   “We have been all around the city all morning and have found very few to no issues,” said City Streets Manager Chad Bandy. “We will continue to have trucks ready to address spots as they are [...]

Loading salt spreader truck
City of Asheville is prepared for road impacts from overnight wintry weather

  Find the latest Tuesday updates at this link.   Monday, Nov. 11: In preparation for the cold front moving our way, the Asheville Public Works Department is preparing for any snow or ice that may come with it.   The National Weather Service forecast has been fairly consistent for the last 36 hours.   Rain is [...]

Asheville skyline and trees
Asheville Urban Tree Canopy Study looks at canopy loss and opportunities to preserve it

    A just completed Urban Tree Canopy Study determined that there has been a 6.4% loss in tree canopy in the City of Asheville in the past decade. Commissioned by the City’s Public Works Department in coordination with the Tree Commission, the study identifies the change in tree canopy coverage over the entire city of Asheville [...]