What we do Last updated or reviewed on July 8, 2022 We’re Working for You! All departments within the City of Asheville are operating. In the Public Works Department, some staff are utility locating, performing inspections, focusing on capital projects efforts, patching emergency utility cuts, or on call for emergencies, while some are working remotely. We have a rotating crew that will continue to work on pipe installation before ongoing resurfacing and address immediate safety hazards such as downed trees and potholes. The Sanitation Division is collecting trash and recycling as scheduled, responding to code enforcement requests, and collecting large brush piles with the claw truck. The Fleet Management Division is working on a normal schedule. This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response. To receive emergency texts directly from Buncombe County for breaking health and safety news, text BCALERT to 888-777. Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT The Public Works Department provides essential core services that include construction and maintenance of City streets, sidewalks, and stormwater infrastructure, as well as solid waste management, to Asheville citizens and visitors in a prompt, professional, efficient, and safe manner. The dedicated employees of the Public Works Department strive to provide these services equitably to all neighborhoods in a manner that reflects our emphasis on quality customer service, environmental stewardship, fiscal responsibility, and transparency. The department is led and directed by the Administration division and internally supported by the Fleet Management and Asset Management (GIS) divisions. Report an Issue Report an issue through the Asheville App The Asheville App or call 828-251-1122. Division-Specific Issues Sanitation issues include missed collection for trash or brush, roll cart issues, illegal dumping or littering, and overgrown lots. Stormwater issues include drainage issues and flooding. Streets issues include potholes, graffiti, sidewalk hazards, trees in the right-of-way, and snow removal. City of Asheville Standard Specifications and Details Manual (SSDM) Sanitation Division Trash/Recycling Schedule Brush Collection Bulky Item/Appliance Collection Set-Out Services for Residents with Disabilities Sanitation Ordinance Enforcement Visit the Sanitation Division page for more information. Stormwater Division Installs and maintains storm drain infrastructure Maintains ditches and trenches to help control the flow of rainwater down public streets Sweeps streets Works with the Development Services Department to issue permits for grading, erosion control, and flood control, as well as stormwater ordinance enforcement Visit the Stormwater Division page for more information. Streets Division Installation, maintenance, repair, and revitalization of: Streets Bridges Sidewalks Walls Guardrails Street & sidewalk closures Tree trimming Mowing in the right-of-way Street sweeping in the Central Business District after normal working hours Graffiti removal Snow removal Encroachment Agreements Utility cut permits SnowMapper MapAsheville Visit the Streets Division page for more information. FEMA Public Notice View complete notice as a PDF. The City of Asheville has applied for Federal Emergency Management Agency (FEMA) Public Assistance (PA) Program funding through North Carolina Emergency Management (NCEM) as a sub- recipient for the reestablishment of the Bell Road and Faircrest Road embankments by reclaiming stone and unclassified fill. Bell Road and Faircrest Road are part of linear systems throughout the City of Asheville which provide Right-of-Way access to vehicles without disturbing the floodplain. All repairs were performed to restore these facilities to their pre-disaster design,function, and capacity within their existing footprints. As such, these repairs did not increase flood levels within the community nor did the repairs increase the risk of flood loss. Funding for the proposed project will be conditional upon compliance with all applicable federal, tribal, state, and local laws, regulations, floodplain standards, permit requirements and conditions. Comments are solicited from the public; local, state or federal agencies, and other interested parties in order to consider and evaluate the impacts of the proposed project. The comments should be made in writing and addressed to: FEMA Internal 11988 Reviewer FEMA Region 4 3005 Chamblee-Tucker Road Atlanta, Georgia, 30341 Alternatively, comments may be emailed to: FEMA-R4EHP@fema.dhs.gov. Please send comments with the subject line [DR-4617-NC-00117 11988 COMMENT]. All comments are due by no later than July 15, 2022. Posted on July 8, 2022 Connect Address 161 S. Charlotte Street, Asheville, NC 28801, Second Floor Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5935 Business HoursMonday-Thursday, 7 a.m. - 5:30 p.m.DirectorGreg ShulerAssistant DirectorAmy Deyton Related Services Find information on snow removal See the priority level for streets to receive snow removal treatment. Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville Report graffiti How to report graffiti to get it removed. Report a missed pickup, a pothole, hydrant leaks, and sidewalk safety issues Report issues with city upkeep such as missed trash or recycling pickups, potholes, sidewalk issues, street light outages, vandalized street signs, and more. Explore Related ServicesRelated Projects Sulphur Springs Road Resurfacing Happening Now Asheville City Council has awarded the Sulphur Springs Road Resurfacing Contract to French Broad Paving, Inc. from Marshall, NC. Sulphur Springs will be the last street resurfaced by 2016 General Obligation Bonds. Paving is scheduled to begin after the completion of the ongoing stormwater project. In general the steps of the resurfacing process are: The [...] Explore Related ProjectsPublic Works News City of Asheville offices close for Thanksgiving holiday Posted on November 16, 2022November 16, 2022 by Kim Miller Asheville City government offices will be closed Thursday, November 24, and Friday, November 25, in observance of the Thanksgiving holiday. Here is a roundup of City service holiday schedules. ART bus service ART bus service will be suspended November 24, in observance of the Thanksgiving Day holiday. Thanksgiving is one of two holidays during which the City [...] City of Asheville announces the Carter St., Ann St., and Patton Ave. Stormwater Project to begin Posted on November 2, 2022 by Kim Miller The City of Asheville Public Works Department is pleased to announce the Carter Street, Ann Street and Patton Avenue stormwater project is about to get underway. As the City begins making improvements to the area, you may encounter large equipment and other construction related impacts. Preparations and initial work in the area is expected to take place [...] City of Asheville Fleet Manager Jake Klodt recognized for excellence in the industry Posted on October 14, 2022October 14, 2022 by Kim Miller The City of Asheville is fortunate to have an entire staff of dedicated, experienced team members, working hard each day to bring its best to the community and keep day to day operations of the city moving. We know we have amazing individuals working for our community, but it’s nice when those efforts are recognized outside [...] Explore Public Works News
Find information on snow removal See the priority level for streets to receive snow removal treatment.
Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville
Report a missed pickup, a pothole, hydrant leaks, and sidewalk safety issues Report issues with city upkeep such as missed trash or recycling pickups, potholes, sidewalk issues, street light outages, vandalized street signs, and more.
Sulphur Springs Road Resurfacing Happening Now Asheville City Council has awarded the Sulphur Springs Road Resurfacing Contract to French Broad Paving, Inc. from Marshall, NC. Sulphur Springs will be the last street resurfaced by 2016 General Obligation Bonds. Paving is scheduled to begin after the completion of the ongoing stormwater project. In general the steps of the resurfacing process are: The [...]
City of Asheville offices close for Thanksgiving holiday Posted on November 16, 2022November 16, 2022 by Kim Miller Asheville City government offices will be closed Thursday, November 24, and Friday, November 25, in observance of the Thanksgiving holiday. Here is a roundup of City service holiday schedules. ART bus service ART bus service will be suspended November 24, in observance of the Thanksgiving Day holiday. Thanksgiving is one of two holidays during which the City [...]
City of Asheville announces the Carter St., Ann St., and Patton Ave. Stormwater Project to begin Posted on November 2, 2022 by Kim Miller The City of Asheville Public Works Department is pleased to announce the Carter Street, Ann Street and Patton Avenue stormwater project is about to get underway. As the City begins making improvements to the area, you may encounter large equipment and other construction related impacts. Preparations and initial work in the area is expected to take place [...]
City of Asheville Fleet Manager Jake Klodt recognized for excellence in the industry Posted on October 14, 2022October 14, 2022 by Kim Miller The City of Asheville is fortunate to have an entire staff of dedicated, experienced team members, working hard each day to bring its best to the community and keep day to day operations of the city moving. We know we have amazing individuals working for our community, but it’s nice when those efforts are recognized outside [...]