NOTE: The following information pertains only to vehicles towed by contracted towing operators by order of the Asheville Police Department. If your vehicle was towed from a private lot, please check for posted towing company information to recover your vehicle.
Locating a towed vehicle
Owners may search for vehicles towed by the Asheville Police Department at findmytow.com or by calling 855-310-1100 which can be reached twenty four hours a day, seven days a week.
Using a license plate or VIN, you will be provided with information on where the vehicle is stored, where it was towed from, and the reason it was towed.
If your vehicle is not found in the system, please contact private towing companies for vehicles towed from private property without police involvement.
If you believe that your vehicle has been stolen, please contact:
Asheville Police Department Communications at 828-252-1110.
Some vehicles may be identified as “on hold”. This means the police department is temporarily holding your vehicle. The Asheville Police Department will need to authorize the release of your vehicle.
For information or questions about a held vehicle call 828-259-5870 or 828-252-1110.
Required information to pick-up a vehicle
In addition to paying the towing and storage fees, you will need the following to retrieve your vehicle:
- Proof of identity, such as a driver license or state-issued ID
- Proof of vehicle ownership, such as a registration, title, or bill of sale
- Proof of insurance
With proper identification, owners may retrieve personal property stored in a vehicle regardless of if the tow, repair, or storage fees for the vehicle has been paid. This includes items stored in the vehicle which are easily removed.
Tow Companies
Current contracted towing companies:
| Company | Address | Phone |
|---|---|---|
| Asheville Recker & Towing | 80 Weaverville Rd Woodfin, NC28804 |
828-252-2388 |
| Asheville Towing and Recovery | 25 Sardis Rd Asheville, NC 28806 |
828-670-9701 |
| Blair Towing and Recovery Services | 5 Federal Alley Asheville, NC 28801 |
828-252-2500 |
| Carolina Towing and Transport | 2019 Smokey Park Hwy Candler, NC 28715 |
828-665-4357 |
| Davis Automotive and Towing | 205 O’Donald Rd Asheville NC 28806 |
828-254-2708 |
| Davis Wrecker Service | 64 Woodrow Ave Asheville, NC 28801 |
828-236-2067 |
| Domestic Auto, Inc | 2287 Smokey Park Hwy Asheville, NC 28721 |
828-627-2707 |
| Fast Lane Towing and Recovery | 318 Weaverville Rd Asheville, NC 28804 |
828-775-3674 |
| Honeycutt Wrecker | 2268 Smokey Park Hwy Candler, NC 28715 |
828-667-1962 |
| Ingle Towing and Recovery Services | 94 Old Leicester Rd Asheville, NC 28804 |
828-252-6705 |
| Lyda’s Wrecker Service | 102 Choctaw St Asheville, NC 28801 |
828-252-8066 |
| Page’s Towing | 99 Pond Rd Asheville, NC 28806 |
828-778-0515 |
| Rice’s Towing and Recovery | 45 Gaines Ave Asheville, NC 28803 |
828-298-3377 |
Hours of operation
Storage lots contracted for Asheville Police Department are required to be available for vehicle retrieval from 7:00 a.m. to 7:00 p.m.
Storage lot fees
The following are the maximum allowed fees that can be charged by towing companies for tows contracted by the Asheville Police Department:
| Service | Maximum fee |
|---|---|
| Standard tow charge | $150 |
| Storage fee | $1/hr (not to exceed $24 per 24-hour period) |
| After-hours release | $40 |
| Dolly | $50 |
| 4-Wheel Drive (if required) | $150 |
| Vehicle tarping | $20 |
| Inside storage per 24-hour period | $35 |
| Winching | $150 |
| Overturned vehicle or rollover | $250 |
| Time and Labor | $25/hr |
Additional charges may be added for other needed equipment or services, as long as the equipment/charges are necessary and are not excessive for the situation.
The tow company must provide an itemized bill to the vehicle owner upon retrieval of the vehicle.
Towing issues
To report an issue with service from a tow company
please contact Dispatch and Tracking Solutions (DTS) at
855-651-5100.
To report an issue with a police officer or tow initiation
please contact The Asheville Police Department (APD) at
828-252-1110.
Requesting a probable cause hearing
The request for a hearing must be filed, in writing, by the owner of the vehicle, with the magistrate’s office in the county where the vehicle was towed. The magistrate will set a hearing within seventy-two (72) hours of receiving the written hearing request.