Recover a towed vehicle

NOTE: The following information pertains only to vehicles towed by contracted towing operators by order of the Asheville Police Department. If your vehicle was towed from a private lot, please check for posted towing company information to recover your vehicle.

Locating a towed vehicle

Owners may search for vehicles towed by the Asheville Police Department at http://www.findmytow.com/ or by calling 855-310-1100 24/7.

Using a license plate or VIN, you will be provided with information on where the vehicle is stored, where it was towed from, and the reason it was towed.

If your vehicle is not found in the system, please contact private towing companies for vehicles towed from private property without police involvement.

If you believe that your vehicle has been stolen, please contact Asheville Police Department Communications at 828-252-1110.

Some vehicles may be identified as “on hold”. This means the police department is temporarily holding your vehicle. The Asheville Police Department will need to authorize the release of your vehicle. For information or questions about a held vehicle call 828-259-5870 or 828-252-1110.

Required information to pick-up a vehicle

In addition to paying the towing and storage fees, you will need the following to retrieve your vehicle:

  • Proof of identity, such as a driver license or state issued ID
  • Proof of vehicle ownership, such as a registration, title, or bill of sale
  • Proof of insurance

With proper identification, owners may retrieve personal property stored in a vehicle regardless of if the tow, repair, or storage fees for the vehicle has been paid. This includes items stored in the vehicle which are easily removed.

Tow Companies

Current contracted towing companies:

  • Carolina Towing and Transport
    2019 Smokey Park Hwy
    Candler, NC 28715
    828-665-4357
  • Davis Automotive and Towing
    205 Odonald Rd
    Asheville NC 28806
    828-254-2708
  • Davis Wrecker Service
    64 Woodrow Ave
    Asheville, NC 28801
    828-236-2067
  • Domestic Auto, Inc
    2287 Smokey Park Hwy
    Asheville, NC 28721
    828-627-2707
  • Fast Lane Towing and Recovery
    318 Weaverville Rd
    Asheville, NC 28804
    828-775-3674
  • Honeycutt Wrecker
    2268 Smokey Park Hwy
    Candler, NC 28715
    828-667-1962
  • Ingle Towing and Recovery Services
    94 Old Leicester Rd
    Asheville, NC 28804
    828-252-6705
  • Lyda’s Wrecker Service
    102 Choctaw St
    Asheville, NC 28801
    828-252-8066
  • Page’s Towing
    99 Pond Rd
    Asheville, NC 28806
    828-778-0515
  • Rice’s Towing and Recovery
    45 Gaines Ave
    Asheville, NC 28803
    828-298-3377
Company Address Phone
Asheville Recker & Towing 80 Weaverville Rd
Woodfin, NC28804
828-252-2388
Asheville Towing and Recovery 25 Sardis Rd
Asheville, NC 28806
828-670-9701
Blair Towing and Recovery Services 5 Federal Alley
Asheville, NC 28801
828-252-2500

Hours of operation

Storage lots contracted for Asheville Police Department are required to be available for vehicle retrieval from 7:00 a.m. to 7:00 p.m.

Storage lot fees

The following are the maximum allowed fees that can be charged by towing companies for tows contracted by the Asheville Police Department:

Service Maximum fee
Standard tow charge $150
Storage fee $1/hr (not to exceed $24 per 24-hour period)
After-hours release $40
Dolly $50
4-Wheel Drive (if required) $150
Vehicle tarping $20
Inside storage per 24-hour period $35
Winching $150
Overturned vehicle/rollover $250
Time/Labor $25/hr

Additional charges may be added for other needed equipment or services, as long as the equipment/charges are necessary and are not excessive for the situation.

The tow company must provide an itemized bill to the vehicle owner upon retrieval of the vehicle.

Towing issues

To report an issue with service from a tow company please contact Dispatch and Tracking Solutions (DTS) at 855-651-5100.

To report an issue with a police officer or tow initiation, please contact The Asheville Police Department (APD) at 828-252-1110.

Requesting a probable cause hearing

The request for a hearing must be filled, in writing, by the owner of the vehicle, with the magistrate’s office in the county where the vehicle was towed. The magistrate will set a hearing within seventy-two (72) hours of receiving the written hearing request.