Recover a towed vehicle


NOTE:  The following information pertains only to vehicles towed by contracted towing operators by order of the Asheville Police Department. If your vehicle was towed from a private lot, please check for posted towing company information to recover your vehicle.


Locating a towed vehicle

 

Owners may search for vehicles towed by the Asheville Police Department at findmytow.com or by calling 855-310-1100 which can be reached twenty four hours a day, seven days a week.

Using a license plate or VIN, you will be provided with information on where the vehicle is stored, where it was towed from, and the reason it was towed.

If your vehicle is not found in the system, please contact private towing companies for vehicles towed from private property without police involvement.

 


If you believe that your vehicle has been stolen, please contact:

Asheville Police Department Communications at 828-252-1110.


Some vehicles may be identified as “on hold”. This means the police department is temporarily holding your vehicle. The Asheville Police Department will need to authorize the release of your vehicle.

For information or questions about a held vehicle call 828-259-5870 or 828-252-1110.

 


Required information to pick-up a vehicle

 

In addition to paying the towing and storage fees, you will need the following to retrieve your vehicle:

  • Proof of identity, such as a driver license or state-issued ID
  • Proof of vehicle ownership, such as a registration, title, or bill of sale
  • Proof of insurance

 

With proper identification, owners may retrieve personal property stored in a vehicle regardless of if the tow, repair, or storage fees for the vehicle has been paid. This includes items stored in the vehicle which are easily removed.

 


Tow Companies

Current contracted towing companies:

Company Address Phone
Asheville Recker & Towing 80 Weaverville Rd
Woodfin, NC28804
828-252-2388
Asheville Towing and Recovery 25 Sardis Rd
Asheville, NC 28806
828-670-9701
Blair Towing and Recovery Services 5 Federal Alley
Asheville, NC 28801
828-252-2500
Carolina Towing and Transport 2019 Smokey Park Hwy
Candler, NC 28715
828-665-4357
Davis Automotive and Towing 205 O’Donald Rd
Asheville NC 28806
828-254-2708
Davis Wrecker Service 64 Woodrow Ave
Asheville, NC 28801
828-236-2067
Domestic Auto, Inc 2287 Smokey Park Hwy
Asheville, NC 28721
828-627-2707
Fast Lane Towing and Recovery 318 Weaverville Rd
Asheville, NC 28804
828-775-3674
Honeycutt Wrecker 2268 Smokey Park Hwy
Candler, NC 28715
828-667-1962
Ingle Towing and Recovery Services 94 Old Leicester Rd
Asheville, NC 28804
828-252-6705
Lyda’s Wrecker Service 102 Choctaw St
Asheville, NC 28801
828-252-8066
Page’s Towing 99 Pond Rd
Asheville, NC 28806
828-778-0515
Rice’s Towing and Recovery 45 Gaines Ave
Asheville, NC 28803
828-298-3377

 

Hours of operation

Storage lots contracted for Asheville Police Department are required to be available for vehicle retrieval from 7:00 a.m. to 7:00 p.m.

 

 

Storage lot fees

The following are the maximum allowed fees that can be charged by towing companies for tows contracted by the Asheville Police Department:

Service Maximum fee
Standard tow charge $150
Storage fee $1/hr (not to exceed $24 per 24-hour period)
After-hours release $40
Dolly $50
4-Wheel Drive (if required) $150
Vehicle tarping $20
Inside storage per 24-hour period $35
Winching $150
Overturned vehicle or rollover $250
Time and Labor $25/hr

 

Additional charges may be added for other needed equipment or services, as long as the equipment/charges are necessary and are not excessive for the situation.

 

The tow company must provide an itemized bill to the vehicle owner upon retrieval of the vehicle.

 


Towing issues

 

To report an issue with service from a tow company

please contact Dispatch and Tracking Solutions (DTS) at

855-651-5100.

 

To report an issue with a police officer or tow initiation

please contact The Asheville Police Department (APD) at

828-252-1110.

 


Requesting a probable cause hearing

 

The request for a hearing must be filed, in writing, by the owner of the vehicle, with the magistrate’s office in the county where the vehicle was towed. The magistrate will set a hearing within seventy-two (72) hours of receiving the written hearing request.