Transit Service Alerts - The City of Asheville

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Transit Service Alerts
Dates and time effective	Routes affected	Stops affected	Additional information
10/21/24	S3 & S6	All	Due to the Presidential Motorcade buses for Routes S3 & S6 where required return to the ART Station. Buses have left the ART Station returned to their regular routes.
October 21, 2024	170 N1 N3 N4 N5 S1 S2 S3 S4 S5 S6 W1 W2 W5 W6 WE1 WE2	All	Update On Monday, October 21st, ART will enter a new phase by extending the span of service on weekdays and Saturdays to approximately 6:00 AM to 8:00 PM. Sunday service hours will continue as normal. In this new phase the ART system will reintroduce routes S1, S2, and W5 in addition to the routes currently operating. See below for more details about first and last trips from the ART station and modifications to select routes. ART services will continue to be free of charge during this phase until further notice. In order to provide service between Downtown Asheville and Black Mountain, significant modifications will be made to route 170. For passengers traveling between downtown Asheville and Haw Creek, route 170 will depart the ART station at the top of the hour with the last outbound trip scheduled at 7:00 PM on weekdays and Saturdays (and 3:00 PM on Sundays and holidays). At the bottom of the hour, a second route 170 vehicle will serve stops on Tunnel Rd west of I-240 and provide service to Black Mountain via I-240 & I-40 East. This second route 170 vehicle will not serve stops on Tunnel Rd east of I-240 nor stops in Haw Creek. The following table provides all active routes effective October 21st, detailing route modifications and the first and last trip from the ART station for weekday and Saturday service. Sunday hours will continue as normal, with the same route modifications in place. Weekday and Saturday Service Water distribution, as well as Community Care Stations have been established in areas throughout the city. Community Care Stations will be offering hot showers, laundry, WIFI, charging stations, and restrooms as well as water and meals. These locations can be accessed by using an ART bus route: Water Site Routes Pack Square Park WE2, S2 Sky Lanes Bowling WE2 Shiloh Community Center S1 85 Tunnel Rd. (Also Community Care Station) WE2 980 Brevard Rd. (Also Community Care Station) W2 Early voting started on October 17th. Buncombe county residents can vote at any location. Some of these locations can be accessed by using an ART bus route: Early Voting Site Routes East Asheville Library WE2 West Asheville Library W1 Black Mountain Library 170 Black Mountain UNCA Health & Counseling Center N1 (within walking distance) Dr. Wesley Grant Southside Center S4 (within walking distance) For more information about these and other resources, please refer to the city’s Tropical Storm Helene Recovery Resource page. Stay up to date on any service changes by registering for iRide email alerts or by texting “NextART” to 41411.
8/27/24 to Until Further Notice	W5, WE1 & WE2	300 & 302	UpdateRoad closures continue on Patton Ave, detours are in place for Routes W5, WE1 & WE2. Bus Stops 300(Patton Ave at Otis St) and 302(Patton Ave at Clingman Ave) will be missed. Estimated time of closure is 24 hours a day until further notice. Please note, closures are subject to change due to weather. In lieu of Bus Stops 300 & 302 passengers may board outbound buses at the ART Station located at 49 Coxe Ave.
Until Further Notice	W5, WE1 & WE2	All	Due to the ongoing City of Asheville’s Stormwater Improvement Project, expect delays for Routes W5, WE1 & WE2 weekdays from 7:00 AM to 7:00 PM until further notice. This is a multi-phase project that will span several months. Please visit the Project’s webpage for additional details and/or sign-up to receive project updates.
All	All	All	Please remember that TRAINING buses are not permitted to collect passengers and the regular scheduled buses are still operating at scheduled times.
Until Further Notice	N/A	N/A	Due to staff shortages, customer service hours of operation at the Transit Station at 49 Coxe Ave. may differ from regular hours. Until further notice, expect the following changes: On Tuesdays after 5:00 PM, customer service may be unavailable. On Saturdays after 5:00 PM, customer service may be unavailable. On Sundays & Holidays, customer service may be unavailable. To avoid coming to the transit station for customer service-related activities when staff is unavailable, please plan your trip outside the hours listed above and within the regularly scheduled hours of operation. Customer service being unavailable means that riders are unable to purchase tickets, submit and process discounted pass applications, reach the help number at 828.253.5691, and receive information on routes and schedules, among other services. We apologize for the inconvenience and hope to return to regular hours as soon as possible. Information about routes and schedules is also available by emailing iride@ashevillenc.gov, or checking out the maps and schedules webpage.