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Transit Service Alerts

Transit Service Alerts

Dates and time effective

Routes affected

Stops affected

Additional information

7/4/2022 – 7/5/2022 WE1, WE2, 170, S2

403, 449, 450

Due to special events in and around Pack Square Park, some ART routes and stops will be impacted. Detours will be in place from 8:00 AM on Monday, July 4, 2022 until 1:00 AM on Tuesday, July 5, 2022.

The following routes will be impacted: WE1, WE2, 170, S2.

The following stops will be missed: #403 (College St at Court Plaza), #449 (College St at Court Plaza), #450 (College St at Broadway St).

7/4/2022 All

All

ART will operate Holiday Service hours on all routes on Monday, July 4, 2022, for Independence Day.

Detailed times for each route are listed on each route map found here: https://www.ashevillenc.gov/service/transit-maps-schedules/

5/9/2022 – Unknown N3 & W6

All, once an hour

Due to continued driver shortages, the N3 and W6 routes will only run once per hour beginning Wednesday, May 11, 2022. 

For the N3, all trips scheduled 25 minutes after the hour from the downtown ART Station outbound towards Hillcrest are canceled until further notice. All inbound trips starting 35 minutes after the hour from Hillcrest towards the downtown ART station are also canceled until further notice.  

For the W6, all trips scheduled 45 minutes after the hour from the downtown ART Station outbound towards the Pisgah View Apartments are canceled until further notice. All inbound trips starting 3 minutes after the hour from the Pisgah View Apartments towards the downtown ART station are also canceled until further notice.  

Click here for the N3 reduced schedule. Click here for the W6 reduced schedule.

We sincerely apologize for any inconvenience this temporary service reduction may cause. ART is actively working to recruit and retain drivers and will restore service as soon as possible. Thank you for your patience. 

5/5/2022 N1, Late-Night Service

All N1 Stop, Late-Night Service

The late-night service provided on Route N1 on Fridays and Saturdays will be discontinued after Friday, May 5th. Trip times affected are from 9:00 pm through 12:52 am.

This service will resume when UNCA classes are in session again in Fall 2022. 

4/13/2022 – Unknown WE1

Art Station to VA route (Eastbound and Westbound)

Due to continued driver shortages, the WE1 route will only run once per hour between the ART Station and the Veterans Affairs Medical Center on Tunnel Rd. (Eastbound and Westbound) beginning Wednesday, April 13, 2022.

All trips scheduled 40 minutes after the hour from the downtown ART Station Eastbound towards the VA are canceled until further notice. All trips starting 8 minutes after the hour from the VA Westbound towards the downtown ART station are also canceled until further notice.  

Service on the WE1 between New Leicester Highway Walgreens and the ART Station will not change.

Click here for the WE1 reduced schedule.


We sincerely apologize for any inconvenience this service reduction may cause. ART is actively working to recruit and retain drivers and will restore service as soon as possible. Thank you for your patience.

If you are interested in working with ART, please call 828-782-3966 or apply online. We offer competitive pay and benefits, with driver salaries starting at $18.78.  

3/18/2022 – 4/18/2022 All

All

Starting Wednesday, April 27th, please be advised that masks are no longer required on public transit or in public transportation facilities. This decision follows a Supreme Court ruling invalidating the previous mask mandate from the Transportation Security Administration (TSA). While masks will no longer be required, they are still strongly encouraged.

10/25/21 – Unknown N/A

N/A

Due to staff shortages, customer service hours of operation at the Transit Station at 49 Coxe Ave. may differ from regular hours. Until further notice, expect the following changes:

  • On Tuesdays after 5:00 PM, customer service may be unavailable. 
  • On Saturdays after 5:00 PM, customer service may be unavailable.
  • On Sundays & Holidays, customer service may be unavailable. 

To avoid coming to the transit station for customer service-related activities when staff is unavailable, please plan your trip outside the hours listed above and within the regularly scheduled hours of operation. Customer service being unavailable means that riders are unable to purchase tickets, submit and process discounted pass applications, reach the help number at 828.253.5691, and receive information on routes and schedules, among other services.

We apologize for the inconvenience and hope to return to regular hours as soon as possible. Information about routes and schedules is also available by emailing iride@ashevillenc.gov, or checking out the maps and schedules webpage.