How to Hire an Off-Duty Officer

You can request an officer through our third-party coordinator, RollKall.

Important: Requesting an officer does not guarantee availability. You are responsible for monitoring the status of your request on the RollKall platform.

Services Provided by RollKall

When you create an account with RollKall, you can check on the following:

  • Officer assignment status.

  • Clock-in and clock-out times.

  • Historical job data and shift notes/photos.

  • Insurance coverage details for all parties.

  • 24/7 payment support.

Special Event Permits

If you are applying for a Special Event Permit through the City of Asheville, do not use the link above. Instead, coordinate directly with the Office of Special Events:

Rules and Regulations

Officers are prohibited from working off-duty in roles that create a conflict of interest. Prohibited jobs include:

  • Debt collection or towing cars.

  • Private eye or investigative work.

  • Using police databases for private business.

  • Any work suggesting department endorsement of a political idea.

  • Anything that could influence a court case.

If you are unsure if your job qualifies, please contact RollKall support.

Costs and Pay Rates

  • All requests require a 4-hour minimum.

  • Requests must be submitted at least 24 hours before the shift begins.

The following rates became effective on March 1, 2026.

Hourly Rate Schedule 

Rate Type Hourly Cost When it Applies
Standard Rate $55.75 Basic rate for all requests
Level 1 $66.90 Optional higher rate
Level 2 $78.05 Optional higher rate
City of Asheville Permitted Events (New) $83.63 For events permitted through the City of Asheville.
Emergency $94.76 Requests made less than 24 hours in advance
Holiday $111.50 Applies to shifts on major holidays (listed below). 
Supervisor $93.63 Required for jobs with four or more officers. The supervisor may be counted as one of the four officers.

Holiday Dates

The Holiday Rate applies to: New Year’s Eve, New Year’s Day, Martin Luther King Jr. Day, Easter, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day.

Cancellation Policy

Fees apply if you cancel a shift after an officer has been assigned:

  1. More than 48 hours notice: You are responsible only for administrative fees for the first 24 hours of the job ($6.75–$10.13 per hour).

  2. Less than 48 hours notice: You must pay the officer’s 4-hour minimum (or hours worked) plus all administrative fees.

Contact Information