What we do Last updated or reviewed on May 29, 2024 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Receive City News in your inbox! Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News City of Asheville launches Helene Recovery Priorities Survey to guide post-Tropical Storm Helene efforts Posted on January 16, 2025 by Christy Edwards The City of Asheville is calling on residents to share their perspectives and priorities as the community works to recover and rebuild following Tropical Storm Helene. The City has launched a Helene Recovery Priorities Survey to gather input that will help guide City Council’s decision-making during their upcoming annual retreat. “We recognize the [...] What’s Up AVL! This week spotlights Asheville Infrastructure: accomplishments and Helene impacts Posted on January 16, 2025 by Kim Miller What’s Up AVL! The City of Asheville’s bi-monthly radio show allows the community to take a deep dive with the City of Asheville staff and departments. You can learn about different departments and what projects are taking place in your community. On this episode host Sam Parada is joined by Jade Dundas, Capital Management Director for the City [...] Martin Luther King Jr. Day, a day for remembrance and reflection. Posted on January 15, 2025 by Kim Miller Find ways you can observe Dr. Martin Luther King Day in the community Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
City of Asheville launches Helene Recovery Priorities Survey to guide post-Tropical Storm Helene efforts Posted on January 16, 2025 by Christy Edwards The City of Asheville is calling on residents to share their perspectives and priorities as the community works to recover and rebuild following Tropical Storm Helene. The City has launched a Helene Recovery Priorities Survey to gather input that will help guide City Council’s decision-making during their upcoming annual retreat. “We recognize the [...]
What’s Up AVL! This week spotlights Asheville Infrastructure: accomplishments and Helene impacts Posted on January 16, 2025 by Kim Miller What’s Up AVL! The City of Asheville’s bi-monthly radio show allows the community to take a deep dive with the City of Asheville staff and departments. You can learn about different departments and what projects are taking place in your community. On this episode host Sam Parada is joined by Jade Dundas, Capital Management Director for the City [...]
Martin Luther King Jr. Day, a day for remembrance and reflection. Posted on January 15, 2025 by Kim Miller Find ways you can observe Dr. Martin Luther King Day in the community