What we do Last updated or reviewed on May 29, 2024 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Receive City News in your inbox! Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News Community invited to provide feedback on Asheville Rides Transit current operations Posted on April 21, 2025April 17, 2025 by Kim Miller Whether you ride the bus every day or have never stepped on board, Asheville Rides Transit (ART) and the City of Asheville want to hear from you. Today, the City is launching a community-wide survey to kick off the ART Comprehensive Operational Analysis (COA)—a strategic initiative to improve Asheville’s public transit services and align [...] City offices will be closed Friday, April 18 Posted on April 15, 2025April 15, 2025 by Kim Miller Asheville City government offices will be closed on Friday, April 18, 2025. Here is a look at City services affected by this holiday. ART bus service ART bus service routes and facilities will operate on a holiday schedule which is the same as the Sunday schedule. Good Friday is one of seven days ART runs on a reduced [...] Asheville City Council approves CDBG-DR Action Plan for submission to HUD Posted on April 8, 2025 by Kim Miller City Council approves the Community Development Block Grant – Disaster Recovery (CDBG-DR) Action Plan for submission to the United States Department of Housing and Urban Development (HUD) during the April 8 City Council meeting. The Action Plan is the first step in the process to access $225,010,000 allocated by HUD on January 16, 2025, following [...] Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Community invited to provide feedback on Asheville Rides Transit current operations Posted on April 21, 2025April 17, 2025 by Kim Miller Whether you ride the bus every day or have never stepped on board, Asheville Rides Transit (ART) and the City of Asheville want to hear from you. Today, the City is launching a community-wide survey to kick off the ART Comprehensive Operational Analysis (COA)—a strategic initiative to improve Asheville’s public transit services and align [...]
City offices will be closed Friday, April 18 Posted on April 15, 2025April 15, 2025 by Kim Miller Asheville City government offices will be closed on Friday, April 18, 2025. Here is a look at City services affected by this holiday. ART bus service ART bus service routes and facilities will operate on a holiday schedule which is the same as the Sunday schedule. Good Friday is one of seven days ART runs on a reduced [...]
Asheville City Council approves CDBG-DR Action Plan for submission to HUD Posted on April 8, 2025 by Kim Miller City Council approves the Community Development Block Grant – Disaster Recovery (CDBG-DR) Action Plan for submission to the United States Department of Housing and Urban Development (HUD) during the April 8 City Council meeting. The Action Plan is the first step in the process to access $225,010,000 allocated by HUD on January 16, 2025, following [...]
