What we do Last updated or reviewed on September 14, 2022 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. It seeks the best ways for the City to communicate its priorities and achieve its policy objectives, and designs public education and community outreach initiatives to inform citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address rtapia-basurto@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Receive City News in your inbox! Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Gun safety Learn how to prevent deadly gun accidents and teach your children what to do if they come across a firearm. Explore Related ServicesCommunication and Public Engagement News International day of sign languages Posted on September 23, 2022 by Kim Miller Importance of the celebration The International Day of Sign Languages is a unique opportunity to support and protect the linguistic identity and cultural diversity of all deaf people and other sign language users. According to the World Federation of the Deaf, there are more than 70 million deaf people worldwide. More than 80% of them [...] Asheville Asks: What is the process for the community to weigh in on land development within the city? Posted on September 22, 2022September 23, 2022 by Kim Miller Answers to questions you and your neighbors have asked. City of Asheville and Buncombe County announce Pack Square Plaza Visioning Project Kick Off Posted on September 16, 2022September 16, 2022 by Kim Miller Communities across Buncombe County to consider the future of Pack Square Plaza, Asheville’s most central public space. The City of Asheville and Buncombe County will kick off the start of the Pack Square Plaza Visioning Project by launching an online Engagement Hub on the City of Asheville website Friday September 16, 2022. [...] Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Gun safety Learn how to prevent deadly gun accidents and teach your children what to do if they come across a firearm.
International day of sign languages Posted on September 23, 2022 by Kim Miller Importance of the celebration The International Day of Sign Languages is a unique opportunity to support and protect the linguistic identity and cultural diversity of all deaf people and other sign language users. According to the World Federation of the Deaf, there are more than 70 million deaf people worldwide. More than 80% of them [...]
Asheville Asks: What is the process for the community to weigh in on land development within the city? Posted on September 22, 2022September 23, 2022 by Kim Miller Answers to questions you and your neighbors have asked.
City of Asheville and Buncombe County announce Pack Square Plaza Visioning Project Kick Off Posted on September 16, 2022September 16, 2022 by Kim Miller Communities across Buncombe County to consider the future of Pack Square Plaza, Asheville’s most central public space. The City of Asheville and Buncombe County will kick off the start of the Pack Square Plaza Visioning Project by launching an online Engagement Hub on the City of Asheville website Friday September 16, 2022. [...]