What we do We are working for you! All departments within the City of Asheville are operating. In the Communication and Public Engagement Department some staff are in the office, while some are working remotely. Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. It seeks the best ways for the City to communicate its priorities and achieve its policy objectives, and designs public education and community outreach initiatives to inform citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. Asheville Government Channel Streaming External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address rtapia-basurto@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Watch a live stream of the City channel View live televised Asheville City Council meetings, at 5 p.m. on the second and fourth Tuesday of every month. Sign up for city e-newsletter Receive City News in your inbox! Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Gun safety Learn how to prevent deadly gun accidents and teach your children what to do if they come across a firearm. More Related Services Communication and Public Engagement News City of Asheville ARPA funding recipients named Posted on May 10, 2022May 10, 2022 by Kim Miller At its May 10, 2022 meeting, Asheville City Council adopted a resolution authorizing the City to execute the agreements for the fulfillment of the American Rescue Plan Act funding recommendations. These funds, in the amount of $11,723,257, come solely from ARPA funding. City Council voted unanimously to authorize City Manager, Debra Campbell, to disperse America Rescue Plan [...] Home grown tech supports our first responders and community values Posted on May 3, 2022 by Kim Miller City of Asheville fosters development of an APP to help first responders and our community Identifying a need SAFE PLUS MORE is an APP to respond to the mental health needs of our first responders, men and women who face incredible odds, intense job pressure and psychological stressors on a daily basis as part of their career. Those [...] FY22 Council Priority Accomplishments Posted on April 22, 2022April 22, 2022 by Kim Miller Each year, at their annual retreat, Asheville City Council identifies priorities for the upcoming fiscal year. These priorities are used not only to shape the budget for the next fiscal year, but to provide direction throughout the year to staff designing work plans aligned with those priorities. As the City of Asheville holds [...] More Communication and Public Engagement News
Watch a live stream of the City channel View live televised Asheville City Council meetings, at 5 p.m. on the second and fourth Tuesday of every month.
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Gun safety Learn how to prevent deadly gun accidents and teach your children what to do if they come across a firearm.
City of Asheville ARPA funding recipients named Posted on May 10, 2022May 10, 2022 by Kim Miller At its May 10, 2022 meeting, Asheville City Council adopted a resolution authorizing the City to execute the agreements for the fulfillment of the American Rescue Plan Act funding recommendations. These funds, in the amount of $11,723,257, come solely from ARPA funding. City Council voted unanimously to authorize City Manager, Debra Campbell, to disperse America Rescue Plan [...]
Home grown tech supports our first responders and community values Posted on May 3, 2022 by Kim Miller City of Asheville fosters development of an APP to help first responders and our community Identifying a need SAFE PLUS MORE is an APP to respond to the mental health needs of our first responders, men and women who face incredible odds, intense job pressure and psychological stressors on a daily basis as part of their career. Those [...]
FY22 Council Priority Accomplishments Posted on April 22, 2022April 22, 2022 by Kim Miller Each year, at their annual retreat, Asheville City Council identifies priorities for the upcoming fiscal year. These priorities are used not only to shape the budget for the next fiscal year, but to provide direction throughout the year to staff designing work plans aligned with those priorities. As the City of Asheville holds [...]