What we do Last updated or reviewed on February 26, 2026 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Click to read more. Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News September is Emergency Preparedness Month: Be there for you community Posted on September 30, 2026September 30, 2026 by Kim Miller As part of Emergency Preparedness Month, learning life saving CPR and proper AED use can help you "Be there for your community". Watch the informational video from our AFD team members Thirteen Asheville Fire Department recruits complete the 102nd Academy final evaluation Posted on September 29, 2026 by Kim Miller 13 recruits make the cut as Asheville Fire Department tests readiness at the 102 Academy final assesment. City of Asheville announces Jackie Stepp to serve as Police Chief Posted on September 24, 2026 by Kim Miller Veteran Asheville Police Officer Jackie Stepp named new Police Chief Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
September is Emergency Preparedness Month: Be there for you community Posted on September 30, 2026September 30, 2026 by Kim Miller As part of Emergency Preparedness Month, learning life saving CPR and proper AED use can help you "Be there for your community". Watch the informational video from our AFD team members
Thirteen Asheville Fire Department recruits complete the 102nd Academy final evaluation Posted on September 29, 2026 by Kim Miller 13 recruits make the cut as Asheville Fire Department tests readiness at the 102 Academy final assesment.
City of Asheville announces Jackie Stepp to serve as Police Chief Posted on September 24, 2026 by Kim Miller Veteran Asheville Police Officer Jackie Stepp named new Police Chief
