What we do Last updated or reviewed on February 26, 2026 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Click to read more. Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News What’s Up AVL! This week’s episode the Haw Creek Community Association talks Neighbhood Matching Grants and more Posted on October 23, 2026October 23, 2026 by Kim Miller Join our What's up AVL! host Trey Irby as he talks to Michelle Decker, President of the Haw Creek Community Association, about her neighborhood, Haw Creek’s programs and initiatives, and the City’s Neighborhood Matching Grant Program. City of Asheville announces City Council Meeting: October 27, 2026 Posted on October 23, 2026 by Kim Miller All City Council sessions are open to the public and residents are encouraged to attend. Can't come in person? Live streams and recordings of every City Council session is available on the City's YouTube channel. What’s Up AVL! This week’s guest, recently appointed Police Chief Jackie Stepp Posted on October 15, 2026October 15, 2026 by Kim Miller Hear from newly appointed Police Chief Jackie Stepp. Chief Stepp has served the community as an Asheville police officer for more than 20 years, and brings that experience and community knowledge to her new role. Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
What’s Up AVL! This week’s episode the Haw Creek Community Association talks Neighbhood Matching Grants and more Posted on October 23, 2026October 23, 2026 by Kim Miller Join our What's up AVL! host Trey Irby as he talks to Michelle Decker, President of the Haw Creek Community Association, about her neighborhood, Haw Creek’s programs and initiatives, and the City’s Neighborhood Matching Grant Program.
City of Asheville announces City Council Meeting: October 27, 2026 Posted on October 23, 2026 by Kim Miller All City Council sessions are open to the public and residents are encouraged to attend. Can't come in person? Live streams and recordings of every City Council session is available on the City's YouTube channel.
What’s Up AVL! This week’s guest, recently appointed Police Chief Jackie Stepp Posted on October 15, 2026October 15, 2026 by Kim Miller Hear from newly appointed Police Chief Jackie Stepp. Chief Stepp has served the community as an Asheville police officer for more than 20 years, and brings that experience and community knowledge to her new role.
