What we do Last updated or reviewed on January 17, 2023 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. It seeks the best ways for the City to communicate its priorities and achieve its policy objectives, and designs public education and community outreach initiatives to inform citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address rtapia-basurto@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Receive City News in your inbox! Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Gun safety Learn how to prevent deadly gun accidents and teach your children what to do if they come across a firearm. Explore Related ServicesCommunication and Public Engagement News Winter Weather’s coming, be aware and prepare Posted on January 13, 2023 by Kim Miller With the potential of wintery weather coming our way, City of Asheville teams stand ready to serve. Snow crews from the Public Works Department will be on call – 24 hours a day – starting this Friday and going through Sunday at 7am. The National Weather Service forecast currently calls for potential icy conditions [...] Asheville City offices to close for MLK Jr. Day, ART buses will run on a holiday schedule Posted on January 11, 2023January 13, 2023 by Jessica Hughes Asheville City government offices will be closed January 16 in observance of Martin Luther King Jr. Day. Here is a look at City services affected by this holiday. Trash and recycling Though City offices will be closed, Sanitation Services will run on schedule. Residential trash and recycling will be collected as normal on January 16. The [...] City of Asheville announces City Council meeting on January 10, 2023 Posted on January 6, 2023January 6, 2023 by Kim Miller The next meeting of the Asheville City Council will be held 5 p.m. Tuesday, January 10, 2023. The meeting will be held in City Hall, 70 Court Plaza on the second floor. The Council meeting agenda is posted at this link. Pursuant to North Carolina General Statute § 143-318.10 this will be an [...] Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Gun safety Learn how to prevent deadly gun accidents and teach your children what to do if they come across a firearm.
Winter Weather’s coming, be aware and prepare Posted on January 13, 2023 by Kim Miller With the potential of wintery weather coming our way, City of Asheville teams stand ready to serve. Snow crews from the Public Works Department will be on call – 24 hours a day – starting this Friday and going through Sunday at 7am. The National Weather Service forecast currently calls for potential icy conditions [...]
Asheville City offices to close for MLK Jr. Day, ART buses will run on a holiday schedule Posted on January 11, 2023January 13, 2023 by Jessica Hughes Asheville City government offices will be closed January 16 in observance of Martin Luther King Jr. Day. Here is a look at City services affected by this holiday. Trash and recycling Though City offices will be closed, Sanitation Services will run on schedule. Residential trash and recycling will be collected as normal on January 16. The [...]
City of Asheville announces City Council meeting on January 10, 2023 Posted on January 6, 2023January 6, 2023 by Kim Miller The next meeting of the Asheville City Council will be held 5 p.m. Tuesday, January 10, 2023. The meeting will be held in City Hall, 70 Court Plaza on the second floor. The Council meeting agenda is posted at this link. Pursuant to North Carolina General Statute § 143-318.10 this will be an [...]