What we do Last updated or reviewed on October 5, 2023 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. It seeks the best ways for the City to communicate its priorities and achieve its policy objectives, and designs public education and community outreach initiatives to inform citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Receive City News in your inbox! Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News City of Asheville announces City Council Meeting: December 12, 2023 Posted on December 8, 2023 by Kim Miller The next meeting of the Asheville City Council will be held 5 p.m. Tuesday, December 12, 2023. The meeting will be held in the Council Chamber on the 2nd Floor of City Hall, 70 Court Plaza. Please join us in person or virtually. Click on the agenda link to find out what's up for consideration and discussion. Winter Weather : Tips and best practices for pipes in your home Posted on December 4, 2023 by Kim Miller With winter quickly approaching, the City of Asheville Water Resources Department is encouraging our customers to follow best practices for the prevention of freezing water pipes. Asheville asks: How can I report a pothole? Posted on December 1, 2023 by Kim Miller Got a pothole problem or question? Check out the City of Asheville "report a pothole in a city street" page. Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
City of Asheville announces City Council Meeting: December 12, 2023 Posted on December 8, 2023 by Kim Miller The next meeting of the Asheville City Council will be held 5 p.m. Tuesday, December 12, 2023. The meeting will be held in the Council Chamber on the 2nd Floor of City Hall, 70 Court Plaza. Please join us in person or virtually. Click on the agenda link to find out what's up for consideration and discussion.
Winter Weather : Tips and best practices for pipes in your home Posted on December 4, 2023 by Kim Miller With winter quickly approaching, the City of Asheville Water Resources Department is encouraging our customers to follow best practices for the prevention of freezing water pipes.
Asheville asks: How can I report a pothole? Posted on December 1, 2023 by Kim Miller Got a pothole problem or question? Check out the City of Asheville "report a pothole in a city street" page.