What we do Last updated or reviewed on February 26, 2026 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Click to read more. Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News Actions and presentations at the July 28, Asheville City Council Meeting Posted on July 28, 2026July 28, 2026 by Kim Miller At Asheville City Council July 28, council members took considered and took action items ranging from Helene related demolition, affordable housing related home repair policy, a presentation of the ART Draft Plan to a donation for the preservation and restoration of City Hall chimes. Learn more about the actions that are important to you. City of Asheville announces City Council Meeting: July 28, 2026 Posted on July 24, 2026July 24, 2026 by Kim Miller Be informed in 2026! All City Council sessions are open to the public and live streams are available on the City's YouTube channel. AFD invites community members to the 15th Annual Captain Jeff Bowen Remembrance Ceremony Posted on July 22, 2026 by Kim Miller Community members are invited to honor one of Asheville's fallen heroes and pay tribute to the men and women who sserve our community every day. Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Actions and presentations at the July 28, Asheville City Council Meeting Posted on July 28, 2026July 28, 2026 by Kim Miller At Asheville City Council July 28, council members took considered and took action items ranging from Helene related demolition, affordable housing related home repair policy, a presentation of the ART Draft Plan to a donation for the preservation and restoration of City Hall chimes. Learn more about the actions that are important to you.
City of Asheville announces City Council Meeting: July 28, 2026 Posted on July 24, 2026July 24, 2026 by Kim Miller Be informed in 2026! All City Council sessions are open to the public and live streams are available on the City's YouTube channel.
AFD invites community members to the 15th Annual Captain Jeff Bowen Remembrance Ceremony Posted on July 22, 2026 by Kim Miller Community members are invited to honor one of Asheville's fallen heroes and pay tribute to the men and women who sserve our community every day.
