What we do Last updated or reviewed on May 29, 2024 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Receive City News in your inbox! Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News Riverside Cemetery final debris removal work set to begin Monday, July 21, park hours adjusted Posted on July 18, 2025July 18, 2025 by Kim Miller The City of Asheville is moving forward with restoration efforts at Riverside Cemetery, with debris removal work scheduled to begin Monday, July 21. Crews will be on site Monday through Friday, from 7 a.m. to 5 p.m., during this phase of the project. Parking garage repairs to start with closure of Rankin Avenue garage in August Posted on July 17, 2025July 17, 2025 by Kim Miller Needed repairs and ADA complinace adjustment work will begin on Rankin Garage in August. Read more about the wor, the schedule more in this article. City of Asheville launches new public records request portal Posted on July 1, 2025July 1, 2025 by Kim Miller A new and more user friendly way to request the Public Record Information you need. Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Riverside Cemetery final debris removal work set to begin Monday, July 21, park hours adjusted Posted on July 18, 2025July 18, 2025 by Kim Miller The City of Asheville is moving forward with restoration efforts at Riverside Cemetery, with debris removal work scheduled to begin Monday, July 21. Crews will be on site Monday through Friday, from 7 a.m. to 5 p.m., during this phase of the project.
Parking garage repairs to start with closure of Rankin Avenue garage in August Posted on July 17, 2025July 17, 2025 by Kim Miller Needed repairs and ADA complinace adjustment work will begin on Rankin Garage in August. Read more about the wor, the schedule more in this article.
City of Asheville launches new public records request portal Posted on July 1, 2025July 1, 2025 by Kim Miller A new and more user friendly way to request the Public Record Information you need.
