What we do Last updated or reviewed on February 26, 2026 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Click to read more. Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News What’s Up AVL! This week’s episode addresses CDBG-DR small business support programs Posted on July 10, 2026July 10, 2026 by Kim Miller Listen to our latest episide of What's Up AVL! to learn more about Helene Recovery Small Business Support programs available to aid our community's economic recovery City of Asheville announces the retirement of Planning and Urban Design Director Steph Monson Dahl Posted on July 2, 2026July 2, 2026 by Kim Miller The City of Asheville thanks retiring Planning and Urban Design Director Stephanie Monson Dahl for 21 years of service to the community City of Asheville offices close July 3 for the Independence Day holiday: Celebrate July 4 in the South Slope Posted on June 26, 2026July 3, 2026 by Kim Miller City offices will be closed Friday, July 3 to observe Indepdence Day. Learn more about impacted city services - and the downtown July 4 celebrations open to all community members as we celebrate America's 250th birthday! Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
What’s Up AVL! This week’s episode addresses CDBG-DR small business support programs Posted on July 10, 2026July 10, 2026 by Kim Miller Listen to our latest episide of What's Up AVL! to learn more about Helene Recovery Small Business Support programs available to aid our community's economic recovery
City of Asheville announces the retirement of Planning and Urban Design Director Steph Monson Dahl Posted on July 2, 2026July 2, 2026 by Kim Miller The City of Asheville thanks retiring Planning and Urban Design Director Stephanie Monson Dahl for 21 years of service to the community
City of Asheville offices close July 3 for the Independence Day holiday: Celebrate July 4 in the South Slope Posted on June 26, 2026July 3, 2026 by Kim Miller City offices will be closed Friday, July 3 to observe Indepdence Day. Learn more about impacted city services - and the downtown July 4 celebrations open to all community members as we celebrate America's 250th birthday!
