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Home / Department Pages / Communication and Public Engagement

What we do


We are working for you!

 

All departments within the City of Asheville are operating. In the Communication and Public Engagement Department some staff are in a Joint Information Center with County partners, some are in the City’s Area Command and some are working remotely.

This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response.  To receive emergency texts directly from Buncombe County for breaking health and safety news text BCALERT on your smartphone to 888-777.

Sign up for AVL Alerts online for information from the City of Asheville.

AVL ! ALERT

 


 

The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. It seeks the best ways for the City to communicate its priorities and achieve its policy objectives, and designs public education and community outreach initiatives to inform citizens and the media about City services, programs and policy.

CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience.

  • Asheville Government Channel Streaming
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Connect

  • Communication and Public Engagement
    70 Court Plaza, Asheville, NC 28801
  • Mailing Address
    PO Box 7148, Asheville, NC 288801
  • Business Hours
    Monday-Friday, 8:30 a.m. - 5 p.m.
  • Director
    Dawa Hitch
  • Phone
    828-259-5981
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Communication and Public Engagement News

Jeremy Lett
Jeremy Lett steps into new role as Asheville Neighborhood Services Specialist
Posted on March 3, 2021March 3, 2021 by Polly McDaniel

The City of Asheville has a new go-to person dedicated to two-way communication with our neighborhoods. Jeremy Lett has joined the City as Neighborhood Services Specialist, working alongside Neighborhood and Community Engagement Manager Brenda Mills.  This role is a part of the new initiatives set forth by the City from the Reimagining [...]

PostFeaturedNeighborhood ServicesNewsPress ReleasesCommunication and Public Engagement
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Asheville residents invited to take survey about City government
Posted on January 7, 2021January 11, 2021 by Polly McDaniel

    How are we doing, as your City government? The City of Asheville is working with the Polco/National Community Survey company to find out. The National Community Survey captures residents’ opinions on governance and participation, also drilling down to specific issues such as the built environment, community engagement, recreation and wellness, the economy, safety and mobility. Some residents [...]

PostFeaturedNewsPress ReleasesCity Manager's OfficeCommunication and Public Engagement
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Asheville 2020 in review: Response to pandemic, protests and more
Posted on December 28, 2020February 17, 2021 by Polly McDaniel

  Asheville has not seen a year like 2020 in a hundred years — literally.  On March 11, the World Health Organization declared a global pandemic due to the coronavirus (COVID-19) outbreak. Not since the Spanish flu pandemic of 1918-1919 has the world — including our corner of it — experienced this kind of public health challenge. Working [...]

PostFeaturedNewsCapital ProjectsCity Manager's OfficeCommunication and Public EngagementAdvancing Racial Equity in AshevilleAsheville COVID-19Asheville protestsAsheville racial equityAsheville renewable energyAsheville solarAsheville Vance monument
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The City of Asheville 70 Court Plaza
P.O. Box 7148
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