What we do

The mission of the City of Asheville Fire Department is to protect the lives, property and environment of all people within Asheville by preventing the occurrence and minimizing the adverse effects of fires, accidents, and all other emergencies. This mission will be accomplished with firefighter pride, preparedness and professionalism, with a focus on quality customer service and continuous improvement.

The Asheville Fire Department is an accredited agency, receiving its first accreditation status in 2005.  AFD members continuously spend countless staff hours examining past, current, and future service levels and internal performances to compare them to current research and industry best practices in order to maintain its accreditation status.  This designation, along with an ISO rating of 1,  affirms that our firefighters are providing the highest service levels and professionalism while protecting the lives and property of all people in the city of Asheville. 

2020 Strategic Plan  

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