What we do Last updated or reviewed on June 10, 2025 The mission of the City of Asheville Fire Department is to protect the lives, property and environment of all people within Asheville by preventing the occurrence and minimizing the adverse effects of fires, accidents, and all other emergencies. This mission will be accomplished with firefighter pride, preparedness and professionalism, with a focus on quality customer service and continuous improvement. The Asheville Fire Department is an accredited agency, receiving its first accreditation status in 2005. AFD members continuously spend countless staff hours examining past, current, and future service levels and internal performances to compare them to current research and industry best practices in order to maintain its accreditation status. This designation, along with an ISO rating of 1, affirms that our firefighters are providing the highest service levels and professionalism while protecting the lives and property of all people in the city of Asheville. 2020 Strategic Plan Request an Incident Report Request an AFD Event or Appearance AVL ! ALERT Sign up to receive up-to-date information on emergency and non-emergency events via email, phone calls, voice or text messages. Decide what types of information you would like to receive, and unsubscribe at any time Latest from @AshevilleFD on Instagram Connect Address 100 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148 Asheville, NC 28802 Phone Number 828-259-5636 Email Address afdmailbox@ashevillenc.gov Emergency 9-1-1 Business HoursMonday-Thursday 8:30 a.m. - 5:00 p.m.EmailAFD MailboxFire on facebookFire on twitterFire on youtubeFire on instagramAdditional LinksREQUEST INCIDENT REPORT REQUEST A 911 RECORDREQUEST AN EVENT@AshevilleFD on Twitter Related Services Activities, Tips, Quick Links and More Keep safe with these fire and life safety helpful resources. Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel. City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter. Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions. Prepare for an emergency Resources and information to help you prepare for an emergency. Get a smoke alarm installed How to submit a request for a smoke alarm. Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance. Explore Related ServicesRelated Projects Municipal Building Capital Repairs & Restoration Project Project Overview The Municipal Building Capital Repairs & Restoration project is a structural repair project to demolish and replace the elevated slab floor of the Fire Station 1 apparatus bay. In preparation for repair and replacement of the Fire Station 1 apparatus bay slab, Asheville Fire Department (AFD) administrative staff will relocate to nearby leased office space. [...] Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room. Explore Related ProjectsFire News City of Asheville offices to close Thursday, June 19, in observance of the Juneteenth holiday: Know your service impacts Posted on June 12, 2025June 5, 2025 by Kim Miller Our offices will be closed Thursday, June 19, but regular hours resume the next day. Water plant production staff and Emergency Services personnell operate on a normal schedule on any oberserved holiday. City of Asheville Fire Department Reaccredited by Commission on Fire Accreditation International Posted on May 15, 2025 by Kim Miller Asheville Fire Department recognized once again for excellence in service. Truck City AVL returns to showcase the vehicles that keep Asheville running – including many vital to storm recovery Posted on March 10, 2025March 10, 2025 by Christy Edwards Vehicles and heavy equipment used by City of Asheville departments such as police, fire, public works, sanitation, water, parks and recreation, transit, and street services play a vital role in maintaining our city, public safety, parks and community centers, and water and transportation systems. These specialized vehicles and the teams that operate them have been [...] Explore Fire News
Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel.
City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter.
Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions.
Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance.
Municipal Building Capital Repairs & Restoration Project Project Overview The Municipal Building Capital Repairs & Restoration project is a structural repair project to demolish and replace the elevated slab floor of the Fire Station 1 apparatus bay. In preparation for repair and replacement of the Fire Station 1 apparatus bay slab, Asheville Fire Department (AFD) administrative staff will relocate to nearby leased office space. [...]
Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room.
City of Asheville offices to close Thursday, June 19, in observance of the Juneteenth holiday: Know your service impacts Posted on June 12, 2025June 5, 2025 by Kim Miller Our offices will be closed Thursday, June 19, but regular hours resume the next day. Water plant production staff and Emergency Services personnell operate on a normal schedule on any oberserved holiday.
City of Asheville Fire Department Reaccredited by Commission on Fire Accreditation International Posted on May 15, 2025 by Kim Miller Asheville Fire Department recognized once again for excellence in service.
Truck City AVL returns to showcase the vehicles that keep Asheville running – including many vital to storm recovery Posted on March 10, 2025March 10, 2025 by Christy Edwards Vehicles and heavy equipment used by City of Asheville departments such as police, fire, public works, sanitation, water, parks and recreation, transit, and street services play a vital role in maintaining our city, public safety, parks and community centers, and water and transportation systems. These specialized vehicles and the teams that operate them have been [...]
