What we do Last updated or reviewed on March 15, 2023 The mission of the City of Asheville Fire Department is to protect the lives, property and environment of all people within Asheville by preventing the occurrence and minimizing the adverse effects of fires, accidents, and all other emergencies. This mission will be accomplished with firefighter pride, preparedness and professionalism, with a focus on quality customer service and continuous improvement. The Asheville Fire Department is an accredited agency, receiving its first accreditation status in 2005. AFD members continuously spend countless staff hours examining past, current, and future service levels and internal performances to compare them to current research and industry best practices in order to maintain its accreditation status. This designation, along with an ISO rating of 1, affirms that our firefighters are providing the highest service levels and professionalism while protecting the lives and property of all people in the city of Asheville. 2020 Strategic Plan Request an Incident Report Now Accepting Applications for: Firefighter Trainee (tentative start date June 2023) Senior Deputy Fire Marshal AVL ! ALERT Sign up to receive up-to-date information on emergency and non-emergency events via email, phone calls, voice or text messages. Decide what types of information you would like to receive, and unsubscribe at any time Tweets by AshevilleFD Connect Address 100 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148 Asheville, NC 28802 Phone Number 828-259-5636 Email Address afdmailbox@ashevillenc.gov Emergency 9-1-1 Business HoursMonday-Thursday 8:30 a.m. - 5:00 p.m.EmailAFD MailboxFire on facebookFire on twitterFire on youtubeFire on instagramAdditional LinksREQUEST INCIDENT REPORT HYDRANT INFORMATION Related Services Activities, Tips, Quick Links and More Keep safe with these fire and life safety helpful resources. Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel. City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter. Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions. Prepare for an emergency Resources and information to help you prepare for an emergency. Get a smoke alarm installed How to submit a request for a smoke alarm. Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance. Explore Related ServicesRelated Projects Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room. Explore Related ProjectsFire News City of Asheville prepares for a weekend of winter weather Posted on February 10, 2023 by Kim Miller Cold temperatures and possible snow are headed this way over the weekend. The US National Weather Service currently forecasts snow developing across the southern Appalachians late Saturday into Sunday. Significant snow accumulations are possible, especially across the northern mountains and higher elevations above 3500 feet. Uncertainty remains regarding exact snowfall totals. As the National Weather Service [...] People, Pets, Pipes – Staying safe in extreme cold weather Posted on December 22, 2022December 22, 2022 by Christy Edwards Extremely cold temperatures are expected this weekend with wind chills below zero. While you’re celebrating the season and bringing 2022 to a close, the City of Asheville shares these tips to help protect your people, pets and pipes in the cold weather. People Avoiding frostbite and hypothermia In cold temperatures, your body begins to lose heat faster [...] City of Asheville Fire Department is awarded a Class 1 fire rating Posted on December 7, 2022December 8, 2022 by Kim Miller The NC Commissioner of Insurance and State Fire Marshal Mike Causey announced today that the Asheville Fire Department improved its fire rating from Class 2 to Class 1. This improved fire suppression rating means not only is AFD better equipped to respond to emergencies, the new top rating should continue to significantly reduce insurance rates in [...] Explore Fire News
Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel.
City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter.
Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions.
Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance.
Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room.
City of Asheville prepares for a weekend of winter weather Posted on February 10, 2023 by Kim Miller Cold temperatures and possible snow are headed this way over the weekend. The US National Weather Service currently forecasts snow developing across the southern Appalachians late Saturday into Sunday. Significant snow accumulations are possible, especially across the northern mountains and higher elevations above 3500 feet. Uncertainty remains regarding exact snowfall totals. As the National Weather Service [...]
People, Pets, Pipes – Staying safe in extreme cold weather Posted on December 22, 2022December 22, 2022 by Christy Edwards Extremely cold temperatures are expected this weekend with wind chills below zero. While you’re celebrating the season and bringing 2022 to a close, the City of Asheville shares these tips to help protect your people, pets and pipes in the cold weather. People Avoiding frostbite and hypothermia In cold temperatures, your body begins to lose heat faster [...]
City of Asheville Fire Department is awarded a Class 1 fire rating Posted on December 7, 2022December 8, 2022 by Kim Miller The NC Commissioner of Insurance and State Fire Marshal Mike Causey announced today that the Asheville Fire Department improved its fire rating from Class 2 to Class 1. This improved fire suppression rating means not only is AFD better equipped to respond to emergencies, the new top rating should continue to significantly reduce insurance rates in [...]