What we do Last updated or reviewed on December 6, 2023 The Development Services Department (DSD) promotes safety, livability and positive economic growth to build a better and safer Asheville. DSD processes permits, performs inspections, maintains records and helps customers navigate the development process. The DSD Permit Application Center (PAC) is located at 161 S. Charlotte St. and open to the public on Monday to Friday from 8:30 am until 5:00 pm (closed public holidays). Access all DSD services online through the Development Portal: Visit the Development Portal Join us to celebrate DSD’s Anne Graham’s retirement on Tuesday, August 29th from 2:00 – 4:00 pm! Click here for more information. Permit Application Center (Main Line): 828-259-5846 PAC@ashevillenc.gov Zoning Hotline: 828-259-5450 POD@ashevillenc.gov Building Code Hotline: 828-259-5967 buildingsafety@ashevillenc.gov Stormwater / Grading / Flood Hotline: 828-259-5670 stormwater@ashevillenc.gov Current Development Map Frequently Asked Questions (FAQs) Connect Address 161 S. Charlotte Street, Asheville, NC 28801 Phone Number 828-259-5846 Email Address pac@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5:00 p.m.DirectorMark MathenyAdditional LinksStaff Directory Related Services Animal services Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements. Learn about large-scale development Keep up to date on current projects and applications. Register a commercial development neighborhood meeting notice Register a notice for a commercial development neighborhood meeting. Schedule a mandatory Technical Review Committee pre-application meeting Schedule your required pre-application meeting for Level II, Level III, Conditional Zoning and Major Subdivision reviews. Schedule an optional early assistance meeting Receive expert technical advice from staff during the preliminary phase of a project, for prospective business owners, developers, and designers Apply for a commercial site development permit Submit development plans for Level I, Level II, Level III, Major Subdivision, Conditional Zoning, or Conditional Use projects. Apply for a homestay permit Apply for a new homestay permit or apply to renew your existing permit. Build an addition or remodel a house Forms and guides to remodel or build an addition to a residential property Apply for a trade permit Apply for residential and commercial electrical, gas piping, plumbing, mechanical, re-roof, or multi-trade permits. Build a detached structure or deck Guide and forms to build a deck, shed, solar array, retaining wall, swimming pool, or other accessory structure on a residential property Build a new house, duplex, townhome or modular home Links to all of the forms you may need to build a new house Look up information about a permit Use online tools to look up information about permits Explore Related ServicesDevelopment Services News City of Asheville celebrates new homeowners with Habitat for Humanity Posted on August 11, 2023 by Kim Miller For those hoping to secure a home – there’s nothing quite like signing your name on the dotted line. On August 3, several City of Asheville Council Members were on hand to watch that dream come true for some local families. The City of Asheville was one of the sponsors, working with the local nonprofit Habitat for [...] Mark Matheny to serve as Director of Development Services Posted on June 28, 2023June 28, 2023 by Christy Edwards Asheville City Manager Debra Campbell is pleased to announce that Mark Matheny, who has been serving as the Interim Director of Development Services since November 3, 2022, has accepted the position of Development Services Director. Mark will oversee a department of 54 professional staff providing a high level of customer service in support of a safe [...] City of Asheville to launch new Streetscape Plan requirement for Urban Projects Posted on September 20, 2022September 21, 2022 by Sam Parada New process added to reviews for improved plans To improve the City’s review process and ultimately improve outcomes in the public realm, the City is launching a new initiative to ensure complete and detailed Streetscape Plans are submitted for development projects in urban/mixed-use areas. Public spaces are one of the most important public assets the city manages. [...] Explore Development Services News
Animal services Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.
Register a commercial development neighborhood meeting notice Register a notice for a commercial development neighborhood meeting.
Schedule a mandatory Technical Review Committee pre-application meeting Schedule your required pre-application meeting for Level II, Level III, Conditional Zoning and Major Subdivision reviews.
Schedule an optional early assistance meeting Receive expert technical advice from staff during the preliminary phase of a project, for prospective business owners, developers, and designers
Apply for a commercial site development permit Submit development plans for Level I, Level II, Level III, Major Subdivision, Conditional Zoning, or Conditional Use projects.
Build an addition or remodel a house Forms and guides to remodel or build an addition to a residential property
Apply for a trade permit Apply for residential and commercial electrical, gas piping, plumbing, mechanical, re-roof, or multi-trade permits.
Build a detached structure or deck Guide and forms to build a deck, shed, solar array, retaining wall, swimming pool, or other accessory structure on a residential property
Build a new house, duplex, townhome or modular home Links to all of the forms you may need to build a new house
City of Asheville celebrates new homeowners with Habitat for Humanity Posted on August 11, 2023 by Kim Miller For those hoping to secure a home – there’s nothing quite like signing your name on the dotted line. On August 3, several City of Asheville Council Members were on hand to watch that dream come true for some local families. The City of Asheville was one of the sponsors, working with the local nonprofit Habitat for [...]
Mark Matheny to serve as Director of Development Services Posted on June 28, 2023June 28, 2023 by Christy Edwards Asheville City Manager Debra Campbell is pleased to announce that Mark Matheny, who has been serving as the Interim Director of Development Services since November 3, 2022, has accepted the position of Development Services Director. Mark will oversee a department of 54 professional staff providing a high level of customer service in support of a safe [...]
City of Asheville to launch new Streetscape Plan requirement for Urban Projects Posted on September 20, 2022September 21, 2022 by Sam Parada New process added to reviews for improved plans To improve the City’s review process and ultimately improve outcomes in the public realm, the City is launching a new initiative to ensure complete and detailed Streetscape Plans are submitted for development projects in urban/mixed-use areas. Public spaces are one of the most important public assets the city manages. [...]