Development Services

DSD is prioritizing storm-related permitting

The Development Services Department (DSD) promotes safety, livability and positive economic growth to build a better and safer Asheville. DSD processes permits, performs inspections, maintains records and helps customers navigate the development process.

The DSD Permit Application Center (PAC) is located at 161 S. Charlotte St. and open to the public on Monday to Friday from 8:30 am until 5:00 pm (closed public holidays).

Access all DSD services online through the Development Portal:

Visit the Development Portal

Permit Application Center (Main Line): 828-259-5846
PAC@ashevillenc.gov

Zoning Hotline: 828-259-5450
POD@ashevillenc.gov

Building Code Hotline: 828-259-5967
buildingsafety@ashevillenc.gov

Stormwater / Grading / Flood Hotline: 828-259-5670
stormwater@ashevillenc.gov

Current Development Map

Frequently Asked Questions (FAQs)

Connect

Address

161 S. Charlotte Street, Asheville, NC 28801

Phone Number

828-259-5846

Email Address

pac@ashevillenc.gov

Business Hours

Monday-Friday, 8:30 a.m. - 5:00 p.m.

Director

Mark Matheny

Related Services

Animal services

Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

7 Services

Flood Assistance Support Team (FAST)

The Floodplain Assistance Support Team (FAST) is here to provide focused and personalized support for property/business owners, developers, and designers needing timely and clear information about what can be built or developed in the floodplain.

Learn about large-scale development

Keep up to date on current projects and applications.

Register a commercial development neighborhood meeting notice

Schedule a Technical Review Committee Pre-Application Meeting

Schedule your required pre-application meeting for Level II, Level III, Conditional Zoning and Major Subdivision reviews.

Schedule an optional early assistance meeting

Receive expert technical advice from staff during the preliminary phase of a project, for prospective business owners, developers, and designers

Apply for a commercial site development permit

Submit development plans for Level I, Level II, Level III, Major Subdivision, Conditional Zoning, or Conditional Use projects.

Apply for a homestay permit

Apply for a new homestay permit or apply to renew your existing permit.

Build an addition or remodel a house

Forms and guides to remodel or build an addition to a residential property

Apply for a trade permit

Apply for residential and commercial electrical, gas piping, plumbing, mechanical, re-roof, or multi-trade permits.

Build a detached structure or deck

Guide and forms to build a deck, shed, solar array, retaining wall, swimming pool, or other accessory structure on a residential property

Build a new house, duplex, townhome or modular home

Links to all of the forms you may need to build a new house

Development Services News

Cybersecurity tips for permitting customers from Development Services

Posted on May 28, 2025 by Kristina Israel

There have been an increasing number of emails from at least four local governments in North Carolina with suspicious documents attached over the last several weeks. Be very suspicious of any emails with a document attached. In today’s interconnected world, the threat of cybercrime is ever-present. Malicious actors are constantly evolving their tactics, and one of [...]

Sustainability Rebate Program to be suspended March 31

Posted on February 26, 2025 by Christy Edwards

Due to impacts from Tropical Storm Helene, which reduced the anticipated revenue, the City is suspending the Sustainability Rebate Program by March 31, 2025, to reallocate the remaining funds to support recovery efforts. Community members who have eligible projects should plan to submit rebate applications as soon as possible. Projects will be considered on [...]

City Council votes to approve text amendments to Asheville Flood Protection Ordinance

Posted on January 28, 2025 by Kim Miller

On Tuesday, January 28, the Asheville City Council voted to adopt text amendments to Chapter 7 of the Asheville Code of Ordinances. The changes clear up ambiguity in floodplain regulations within city limits and ensure compliance with State law and the National Flood Insurance Program (NFIP) regulations. They also clarify development language [...]

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