What we do


We are Working for You!

The safety of our community is always, and remains, a top priority for the Asheville Police Department (APD). Law enforcement is still functioning as normal. Officers continue to respond to calls for service, conduct proactive patrol efforts, and assist the community.

If you require emergency assistance, please contact 9-1-1. If you would like to speak with a police officer or file a police report, please contact our non-emergency number at (828) 252-1110. The public copy of incident reports can be downloaded by using the Police to Citizen (P2C) tool.

Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response. Sign up for AVL Alerts online for information from the City of Asheville.


Department Mission and Guiding Principles

 

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically, and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.

 

 
 
 

Related Services

Animal services

Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

Crime prevention

How to prevent crimes and protect your family and belongings.

Report crime using TIP2APD

This new tool, TIP2APD, enables the public to share anonymous tips with police officers and lets officers respond back to create an anonymous two-way conversation. 

Sign up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

Police News

City of Asheville offices close for Memorial Day holiday; Sanitation and ART buses run on holiday schedule

The City of Asheville offices will be closed in observance of Memorial Day, May 30, a federally designated holiday that honors military personnel who have died in the performance of their military duties while serving in the United States Armed Forces.     Here is a roundup of other City services affected by this holiday, as well as [...]

City of Asheville, Buncombe County and Veterans Council to host LIVE  Memorial Day Ceremony

The City of Asheville and Buncombe County will host a Memorial Day Ceremony at 3:00 p.m. May 30, 2022 at the Roger McGuire Green in Pack Square Park.   The ceremony will feature short readings by Brothers And Sisters Like These Veterans Writing Group who write to heal the wounds of war. Pastor Spencer [...]

City of Asheville staff presents to Council on Point-in-Time Count, Homelessness Consultant and decreased crime rates near AHOPE

Asheville City Council, on May 10, were given an update on many areas impacting  homelessness in our community.  Among the areas  addressed by the Community and Economic Development team were results of the 2022 Point-in-Time count, a resolution adopted by Council to accept funding for a Homelessness Services consultant, and updates to a decreased [...]