What we do


We are Working for You!

The safety of our community is always, and remains, a top priority for the Asheville Police Department (APD). Although our physical buildings are closed to the public as an effort to ensure the highest safety for our police officers and APD personnel, as well as decrease the chances for the spread of COVID-19 within our community, law enforcement is still functioning as normal. Officers continue to respond to calls for service, conduct proactive patrol efforts, and assist the community.

If you require emergency assistance, please contact 9-1-1. If you would like to speak with a police officer or file a police report, please contact our non-emergency number at (828) 252-1110. The public copy of incident reports can be downloaded by using the Police to Citizen (P2C) tool.

This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response.  To receive emergency texts directly from Buncombe County for breaking health and safety news, text BCALERT on your smartphone to 888-777. Sign up for AVL Alerts online for information from the City of Asheville.


Department Mission and Guiding Principles

 

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.


Related Services

Crime prevention

How to prevent crimes and protect your family and belongings.

Pet services

Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

report crime by text using tip2apd
Report crime using TIP2APD

The Asheville Police Department (APD) is putting a new crime-fighting tool into the hands of community members. This new tool, TIP2APD, enables the public to share anonymous tips with police officers and lets officers respond back to create an anonymous two-way conversation. 

avl alert logo for the city of asheville
Sign up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

valuables of electronics and jewelry and money on tables
Make a home inventory

Learn how having a home inventory is essential to insurance claims or property recovery efforts in case of a disaster, fire, or a burglary.

city of asheville police badge on shirt
Report a crime

How to report a crime, including how to remain anonymous and be eligible in some cases for a cash reward.

Police News

APD engagement photo
New Asheville Police Department community initiatives continue to grow

    Two recently-implemented community-centered initiatives started by the Asheville Police Department (APD) have gained traction throughout the city.   The Dec. 1, 2020, launch of “TIP2APD” made it easier than ever for residents to make officers aware of issues impacting their neighborhoods.   TIP2APD, a mobile application and texting tool, allows the public to share anonymous tips [...]

Asheville police transparency dashboard screenshot
Asheville Police Department releases public transparency dashboard

  In keeping with a commitment to provide greater transparency and accountability, the Asheville Police Department (APD) has created a “one-stop” public data dashboard. The dashboard takes statistics available through open data sites, and puts them into one easily accessible location. The data is formatted in a way that is easy to understand and provides a [...]