What we do

Department Mission and Guiding Principles

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.


Related Services

Participate in National Night Out

National Night Out is an annual community-building campaign to promote involvement in crime prevention activities, police-community partnerships, and neighborhood camaraderie. Join the rest of the nation in getting to know your neighbors and “give crime and drugs a going away party”! National Night Out is a national event celebrated by communities all of the country. The [...]

Terrorism Awareness Information

National Terrorism Advisory System All Americans share responsibility for the nation’s security, and should always be aware of the heightened risk of a terrorist attack in the United States and what they should do. The US Department of Homeland Security regularly releases Alerts through the National Terrorism Advisory System (NTAS). In 2011, the color-coded alerts were replaced [...]

Connect with a Community Resource Officer

Community Resources Officers (CROs) work closely with residents to fight crime and improve the quality of life in the community. These officers work to bridge the gap between law enforcement officers and community residents through problem-solving and crime prevention initiatives. CROs regularly attend neighborhood meetings and help to develop and maintain Neighborhood Watch programs, [...]

Sign Up for AVL Alert

AVL Alert is an emergency and non-emergency notification system. This system enables the City of Asheville to provide you with the information that you want to receive via the communication methods that you choose. By enrolling in the system you are automatically subscribed to emergency alerts. During the registration process you will have the opportunity to [...]

Get valuables engraved

The APD's Operation ID helps you protect yourself from burglary and theft with engraving services.

Make a home inventory

In the case of a disaster, fire, or a burglary, having a home inventory is essential to insurance claims or property recovery efforts.

Police News

Chris Bailey portrait
City Manager Debra Campbell names Chris Bailey as Asheville’s next Police Chief

  After a national search informed by robust input from our local community, City Manager Debra Campbell is excited to announce that Chris Bailey will become Asheville’s next Police Chief.   Bailey comes to the City of Asheville from the Indianapolis Metropolitan Police Department, where he most recently served as Deputy Chief of the Criminal Investigations Division. The [...]

Asheville Police Department building front
Asheville Police Headquarters to be named after late lieutenant

At their June 11 meeting, City Council passed a resolution to name Asheville Police Headquarters in memory of former APD Lt. Walter Robertson. During his 28-year tenure at the Asheville Police Department, “Walt” Robertson became the first African American to reach the rank of Lieutenant. An Asheville native, he graduated from Lee Edwards High School and [...]

Asheville Police Department shares information about victim and witness support services

  The Asheville Police Department is committed to providing a caring, supportive and compassionate level of response to individuals who work and reside in Asheville, and to those who visit the city and require law enforcement assistance. Two victim advocates are available within the Victim Services Unit to assist crime victims, witnesses, and their families with [...]