What we do


Department Mission and Guiding Principles

 

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.


Related Services

Crime prevention

How to prevent crimes and protect your family and belongings.

Pet services

Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

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Sign up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

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Make a home inventory

Learn how having a home inventory is essential to insurance claims or property recovery efforts in case of a disaster, fire, or a burglary.

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Report a crime

How to report a crime, including how to remain anonymous and be eligible in some cases for a cash reward.

Police News

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Asheville City Council approves resident-requested speed limit changes

     Slow down, Asheville. For safety, of course. City residents have asked for lower speed limits on a number of our streets. In response to those requests the City performed traffic engineering studies to assess the feasibility of doing so. N.C. General Statute 20-141 gives the City the authority to regulate speed limits within [...]

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City Manager names David Zack as Asheville Police Chief

  After an extensive national search, Asheville City Manager Debra Campbell is happy to announce that David Zack will become the city’s next Chief of Police, effective Feb. 4.   Chief Zack has served as Police Chief of Cheektowaga, N.Y., for nine years and brings over 30 years of police experience. Cheektowaga is similar in size to Asheville [...]

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2020 City of Asheville initiatives: What to look for in the new year

With a new year comes new programs, facility improvements and projects to improve our community. Here’s a look ahead at 10 Asheville City government initiatives as we ring in not only a new year, but a new decade  in 2020.     Civic Center gets Harrah’s Cherokee name  The year 2020 will start with excitement for the newly named Harrah’s Cherokee Center — [...]