What we do

Department Mission and Guiding Principles

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.


Related Services

Crime prevention

How to prevent crimes and protect your family and belongings.

Pet services

Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

Sign Up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

Make a home inventory

Learn how having a home inventory is essential to insurance claims or property recovery efforts in case of a disaster, fire, or a burglary.

Report a crime

How to report a crime, including how to remain anonymous and be eligible in some cases for a cash reward.

Police News

Officer with children from National Night Out 2018
Asheville neighborhoods invited to participate in National Night Out

  National Night Out is an annual community-building campaign to promote involvement in crime prevention activities, police-community partnerships, and neighborhood camaraderie. Join the rest of the nation in getting to know your neighbors and “give crime and drugs a going away party.” National Night Out is a national event celebrated by communities all around the country.   The 2019 [...]

Chris Bailey portrait
City Manager Debra Campbell names Chris Bailey as Asheville’s next Police Chief

  After a national search informed by robust input from our local community, City Manager Debra Campbell is excited to announce that Chris Bailey will become Asheville’s next Police Chief.   Bailey comes to the City of Asheville from the Indianapolis Metropolitan Police Department, where he most recently served as Deputy Chief of the Criminal Investigations Division. The [...]

Asheville Police Department building front
Asheville Police Headquarters to be named after late lieutenant

At their June 11 meeting, City Council passed a resolution to name Asheville Police Headquarters in memory of former APD Lt. Walter Robertson. During his 28-year tenure at the Asheville Police Department, “Walt” Robertson became the first African American to reach the rank of Lieutenant. An Asheville native, he graduated from Lee Edwards High School and [...]