What we do


Department Mission and Guiding Principles

 

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.


Related Services

Crime prevention

How to prevent crimes and protect your family and belongings.

Pet services

Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

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Sign up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

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Make a home inventory

Learn how having a home inventory is essential to insurance claims or property recovery efforts in case of a disaster, fire, or a burglary.

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Report a crime

How to report a crime, including how to remain anonymous and be eligible in some cases for a cash reward.

Police News

Community invited to meet finalists for Asheville Police Chief

  The City of Asheville invites the community to meet the final candidates for the next chief of the Asheville Police Department.    In partnership with Police Executive Research Forum (PERF) consultants, a nationwide search was performed and the candidate pool has been narrowed.    Join us at 7 p.m. Tuesday, Dec. 17,  on the First [...]

Officer Booth with plaque
NAMI Western Carolina Awards Asheville Police Officer with Distinguished Award

  On Dec. 5, the National Alliance on Mental Illness (NAMI) Western Carolina affiliate awarded the Crisis Intervention Team (CIT) Officer of the Year for 2019. The Asheville Police Department (APD) is honored that NAMI WC recognized Senior Police Officer (SPO) Justin Booth.   SPO Booth has been with the Asheville Police Department since 2008. He is an [...]

Santa hands with present
Asheville Police share winter holiday safety tips to deter crime

  Asheville Police Department   This holiday season, don’t let the spirit of giving lull you into giving thieves a chance to do their dirty work. Homes jam-packed with glittering gifts. Stores, malls, and downtown streets teeming with unsuspecting shoppers. People rushing around, stressed out and careless, looking for last-minute gifts, trying to get everything done. It’s enough [...]