What we do

Department Mission and Guiding Principles

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.


Related Services

Crime prevention

How to prevent crimes and protect your family and belongings.

Pet services

Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

Sign Up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

Make a home inventory

Learn how having a home inventory is essential to insurance claims or property recovery efforts in case of a disaster, fire, or a burglary.

Report a crime

How to report a crime, including how to remain anonymous and be eligible in some cases for a cash reward.

Police News

Photograph (headshot) of Chief Bailey with simple grey background.
Asheville Police Chief to resign for personal reasons

  Asheville Police Chief Chris Bailey has given notice of his resignation for personal reasons which need his attention. Chief Bailey’s last day of employment will be September 27, 2019.   “I appreciate the opportunity and confidence the City Manager and selection committee had in me to lead the great women and men of the Asheville Police Department,” [...]

911 ceremony photo
City of Asheville to hold 9-11 Remembrance Ceremony

  The City of Asheville will hold a 9-11 Remembrance Ceremony at 8:30 a.m. Sept. 11 at the City Municipal Building, 100 Court Plaza. This event is to pay solemn tribute to those who heroically sacrificed their own lives to save thousands of others, and to remember those who helped in the rescue-recovery efforts that followed [...]

U.S. Census Bureau is hiring for 2020

  From the U.S. Census: The U.S. Census Bureau continues to recruit thousands of workers for temporary jobs available nationwide in advance of the 2020 Census. The 2020 Census Jobs website allows applicants to apply for a range of positions, including recruiting assistants, office operations supervisors, clerks, census field supervisors, and census takers by completing a single [...]