What we do


We are Working for You!

The safety of our community is always, and remains, a top priority for the Asheville Police Department (APD). Although our physical buildings are closed to the public as an effort to ensure the highest safety for our police officers and APD personnel, as well as decrease the chances for the spread of COVID-19 within our community, law enforcement is still functioning as normal. Officers continue to respond to calls for service, conduct proactive patrol efforts, and assist the community.

If you require emergency assistance, please contact 9-1-1. If you would like to speak with a police officer or file a police report, please contact our non-emergency number at (828) 252-1110. The public copy of incident reports can be downloaded by using the Police to Citizen (P2C) tool.

This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response.  To receive emergency texts directly from Buncombe County for breaking health and safety news, text BCALERT on your smartphone to 888-777. Sign up for AVL Alerts online for information from the City of Asheville.


Department Mission and Guiding Principles

 

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.


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Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

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Sign up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

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Make a home inventory

Learn how having a home inventory is essential to insurance claims or property recovery efforts in case of a disaster, fire, or a burglary.

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Report a crime

How to report a crime, including how to remain anonymous and be eligible in some cases for a cash reward.

Police News

APD logo with backdrop
Asheville Police Department Chief David Zack releases statement on Sunday protests

  This statement was provided in its entirety at a 3:30 p.m. June 1 press conference. Asheville Police Department Chief David Zack:   “The Asheville Police Department and law enforcement across the nation have condemned what took place in Minneapolis. I recognize the anger and frustration in our community surrounding the death of George Floyd. Your anger is justifiable, [...]

APD logo with backdrop
Asheville Police Department launches online reporting as part of upgraded Police to Citizen Tool

  The Asheville Police Department is excited to announce an upgrade to our Police to Citizen (P2C) tool. The upgrade includes a new look, ease of access to incident, crash, and arrest reports, and includes the new ability for individuals to report incidents online. You can access the Police to Citizen Tool by visiting

APD patrol graphic
Asheville Police Department modifying patrol response procedures to minimize spread of COVID-19

    The Asheville Police Department (APD) remains dedicated to providing the highest level of public safety to everyone in Asheville. In an effort to protect those who are at risk, minimize the spread of COVID-19, and to maintain the health and safety of APD officers and personnel, APD is implementing several procedural changes effective immediately. All non-emergency [...]