What we do

Department Mission and Guiding Principles

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.


Related Services

Crime prevention

How to prevent crimes and protect your family and belongings.

Pet services

Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

Sign up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

Make a home inventory

Learn how having a home inventory is essential to insurance claims or property recovery efforts in case of a disaster, fire, or a burglary.

Report a crime

How to report a crime, including how to remain anonymous and be eligible in some cases for a cash reward.

Police News

photo illustration of officers wearing bulletproof vests
City of Asheville receives $25,000 match grant for the purchase of 78 bulletproof vests

  The Asheville Police Department (APD) will soon acquire 78 brand new bulletproof vests for officers, thanks to the U.S. Department of Justice (DOJ) Bulletproof Vest Partnership Grant.    The DOJ has preliminarily determined that the City of Asheville is eligible to receive an award of $25,219.31 for the vests, which requires a dollar-for-dollar match by the City.    “Ensuring [...]

Chaplain Tom Flowers
Police chaplains serve the community through Asheville Police Department

  In the aftermath of emergency situations, victims and police officers often face a host of negative effects on their emotional wellbeing. This creates a need for support services to aid in the mental wellness of both victims and officers. One program that provides these services is Asheville Police Department (APD) police chaplains. A police chaplain [...]

Asheville Police Department implements written consent to search

  The Asheville Police Department (APD) is dedicated to furthering our commitment to transparency and accountability. The APD has updated its existing Search and Seizure policy to incorporate the use of a written consent form to ensure that residents have a full understanding of their rights regarding consent-based searches.   In addition, the written [...]