What we do


We are Working for You!

The safety of our community is always, and remains, a top priority for the Asheville Police Department (APD). Although our physical buildings are closed to the public as an effort to ensure the highest safety for our police officers and APD personnel, as well as decrease the chances for the spread of COVID-19 within our community, law enforcement is still functioning as normal. Officers continue to respond to calls for service, conduct proactive patrol efforts, and assist the community.

If you require emergency assistance, please contact 9-1-1. If you would like to speak with a police officer or file a police report, please contact our non-emergency number at (828) 252-1110. The public copy of incident reports can be downloaded by using the Police to Citizen (P2C) tool.

This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response.  To receive emergency texts directly from Buncombe County for breaking health and safety news, text BCALERT on your smartphone to 888-777. Sign up for AVL Alerts online for information from the City of Asheville.


Department Mission and Guiding Principles

 

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.


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Sign up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

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Make a home inventory

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Report a crime

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Police News

City Hall summer
Asheville inquiry into police protest response expands to include roles for City Council, City Attorney

  In support of Asheville Police Chief David Zack’s recommendation of an outside independent investigation into Asheville Police’s response to recent protests, City Council has requested that the City Attorney’s Office, under the direction of City Attorney Brad Branham, lead the effort to select the investigator. This move is aimed at maximizing accountability and transparency to [...]

city hall and logo
City of Asheville to hire independent team to review methods, tactics used during recent protests

  During Asheville City Council’s June 9 meeting, Asheville Police Chief David Zack reported to Council that the City of Asheville had hired a transparency engagement advisory firm to assist the Asheville Police Department with disseminating public information. These advisors from Cole Pro Media are here to help us deliver our messages in a transparent and [...]

Asheville leaders and UNCA students
Medic support area established for downtown public assemblies

  Asheville Mayor Esther Manheimer, City Manager Debra Campbell, Asheville Police Deputy Chief James Baumstark and Lieutenant Brandon Moore met with UNC Asheville Chancellor Nancy Cable, UNC Asheville students and others who provided medical supplies during Tuesday’s demonstration.     The discussion focused on ways to enhance communication and collaboration. The City of Asheville agreed to reimburse the staff [...]