What we do


We are Working for You!

The safety of our community is always, and remains, a top priority for the Asheville Police Department (APD). Although our physical buildings are closed to the public as an effort to ensure the highest safety for our police officers and APD personnel, as well as decrease the chances for the spread of COVID-19 within our community, law enforcement is still functioning as normal. Officers continue to respond to calls for service, conduct proactive patrol efforts, and assist the community.

If you require emergency assistance, please contact 9-1-1. If you would like to speak with a police officer or file a police report, please contact our non-emergency number at (828) 252-1110. The public copy of incident reports can be downloaded by using the Police to Citizen (P2C) tool.

This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response.  To receive emergency texts directly from Buncombe County for breaking health and safety news, text BCALERT on your smartphone to 888-777. Sign up for AVL Alerts online for information from the City of Asheville.


Department Mission and Guiding Principles

 

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA accredited agency.


If you have an emergency call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.

 

 
 
 

Related Services

Animal services

Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.

Crime prevention

How to prevent crimes and protect your family and belongings.

Report crime using TIP2APD

This new tool, TIP2APD, enables the public to share anonymous tips with police officers and lets officers respond back to create an anonymous two-way conversation. 

Sign up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

Police News

Asheville Police Department approved for recruiting firm contract

  Asheville Police Department Chief David Zack is pleased to move forward with a plan to enter into a contract with a national recruiting firm to help boost APD staffing, following approval by the Asheville City Council this week.    Asheville Police Chief David Zack “Asheville Police Department is excited for the opportunity to partner with [...]

A message to our community: Regarding the I-240 homeless camp

    There has been much discussion over the past few weeks about the tent encampment that has grown near the NCDOT property located on Haywood Street near I-240. As the camp has grown, so have the concerns over public safety and public health. We have received numerous complaints of open drug use, theft, and sexual assault at [...]

Asheville Police Department re-awarded CALEA accreditation 

Asheville Police Chief David Zack is pleased to announce the department was awarded on Nov. 19 the national Commission on Accreditation for Law Enforcement Agencies (CALEA), marking the ninth time for the accreditation since 1994.   Dubbed “The Gold Standard in Public Safety,” the re-accreditation process occurs every four years and is awarded to a public safety [...]