What we do Last updated or reviewed on February 10, 2025 The City of Asheville’s Transportation Department is dedicated to providing for the safety, health, mobility, and quality of life for Asheville citizens and guests through the administration of engineering, infrastructure and transportation-related projects. The Transportation Department has four divisions, with the following roles: Traffic Engineering – Advises on traffic engineering components for projects in the City right-of-way. Handles services including posted speed limits, traffic calming, various regulatory and warning traffic signs, traffic signals and warning flashers. Transportation Planning – Oversees the planning of bicycle and pedestrian travel modes, including sidewalks, bicycle facilities, micromobility, and greenways. Transit – Oversees management of the Asheville Rides Transit (ART) system maintenance and operations. Provide transit planning services including updates to bus routes and bus stops. Parking Services – Manages public parking including city-owned parking garages, on-street metered parking, and parking enforcement. Get in Touch Use The Asheville App to report a problem with our streets, sidewalks, transit and bike facilities, and greenways. The Asheville App Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5943 Email Address ahaire@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorAshley HaireAdditional LinksStaff Directory Related Services Bicycle services Learn how to safely and securely bicycle in Asheville Report damaged signs and street light outages You may use The Asheville App to report or view the status of damaged street signs and street light outages. Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville Park on the street Information about metered on-street parking and loading zones. Explore Related ServicesRelated Projects London Road Sidewalk Improvements Project Overview The City of Asheville is making improvements to the northern section of London Road (between Sweeten Creek Road and Belvedere Road) including the installation of continuous sidewalk and stormwater infrastructure upgrades. This project is funded by the voter-approved 2024 General Obligation Bond. For project updates, timeline, and background information, click the button [...] ART Comprehensive Operational Analysis Project Overview The City of Asheville is launching the Asheville Rides Transit (ART) Comprehensive Operational Analysis (COA) to improve public transit services and align resources with community needs. This project will analyze ridership data, demographic trends, and roadway conditions to develop short- and long-term strategies for enhancing the ART transit system. The project will identify techniques [...] West Patton Avenue Sidewalk Project Overview The City will construct approximately 0.45 miles of accessible sidewalk along the eastbound lanes of travel on Patton Avenue from Druid Avenue to Louisiana Avenue. For project dates, timeline, and background information, click the button below. More Information Contact Jill Weissman, Project Manager jweissman@ashevillenc.gov 828-989-3289 Explore Related ProjectsTransportation News Bus Stops along Swannanoa River Road to resume service on May 4, 2025 Posted on April 23, 2025April 24, 2025 by Kim Miller The City of Asheville is pleased to announce that the remaining bus stops along Swannanoa River Road will resume service on Sunday, May 4. This service restoration comes after the North Carolina Department of Transportation (NCDOT) completed repairs and officially reopened Swannanoa River Road. With the roadway now accessible, Asheville Rides Transit (ART) is ready [...] Community invited to provide feedback on Asheville Rides Transit current operations Posted on April 21, 2025April 17, 2025 by Kim Miller Whether you ride the bus every day or have never stepped on board, Asheville Rides Transit (ART) and the City of Asheville want to hear from you. Today, the City is launching a community-wide survey to kick off the ART Comprehensive Operational Analysis (COA)—a strategic initiative to improve Asheville’s public transit services and align [...] City of Asheville launches ART Comprehensive Operational Analysis to enhance public transit Posted on March 12, 2025 by Jessica Hughes The City of Asheville is launching the ART Comprehensive Operational Analysis, a strategic initiative to improve transit services and align resources with community needs. The plan will evaluate ridership data, demographic trends, and roadway conditions to develop short and long-term recommendations for Asheville Rides Transit (ART). Jarrett Walker & Associates, a nationally-recognized transit planning firm, [...] Explore Transportation News
Report damaged signs and street light outages You may use The Asheville App to report or view the status of damaged street signs and street light outages.
Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville
London Road Sidewalk Improvements Project Overview The City of Asheville is making improvements to the northern section of London Road (between Sweeten Creek Road and Belvedere Road) including the installation of continuous sidewalk and stormwater infrastructure upgrades. This project is funded by the voter-approved 2024 General Obligation Bond. For project updates, timeline, and background information, click the button [...]
ART Comprehensive Operational Analysis Project Overview The City of Asheville is launching the Asheville Rides Transit (ART) Comprehensive Operational Analysis (COA) to improve public transit services and align resources with community needs. This project will analyze ridership data, demographic trends, and roadway conditions to develop short- and long-term strategies for enhancing the ART transit system. The project will identify techniques [...]
West Patton Avenue Sidewalk Project Overview The City will construct approximately 0.45 miles of accessible sidewalk along the eastbound lanes of travel on Patton Avenue from Druid Avenue to Louisiana Avenue. For project dates, timeline, and background information, click the button below. More Information Contact Jill Weissman, Project Manager jweissman@ashevillenc.gov 828-989-3289
Bus Stops along Swannanoa River Road to resume service on May 4, 2025 Posted on April 23, 2025April 24, 2025 by Kim Miller The City of Asheville is pleased to announce that the remaining bus stops along Swannanoa River Road will resume service on Sunday, May 4. This service restoration comes after the North Carolina Department of Transportation (NCDOT) completed repairs and officially reopened Swannanoa River Road. With the roadway now accessible, Asheville Rides Transit (ART) is ready [...]
Community invited to provide feedback on Asheville Rides Transit current operations Posted on April 21, 2025April 17, 2025 by Kim Miller Whether you ride the bus every day or have never stepped on board, Asheville Rides Transit (ART) and the City of Asheville want to hear from you. Today, the City is launching a community-wide survey to kick off the ART Comprehensive Operational Analysis (COA)—a strategic initiative to improve Asheville’s public transit services and align [...]
City of Asheville launches ART Comprehensive Operational Analysis to enhance public transit Posted on March 12, 2025 by Jessica Hughes The City of Asheville is launching the ART Comprehensive Operational Analysis, a strategic initiative to improve transit services and align resources with community needs. The plan will evaluate ridership data, demographic trends, and roadway conditions to develop short and long-term recommendations for Asheville Rides Transit (ART). Jarrett Walker & Associates, a nationally-recognized transit planning firm, [...]