What we do

Asheville uses the council-manager form of local government, under which elected City Council members are the community leaders and policy makers who establish a vision for Asheville, and who hire the city manager to carry out policy and ensure that all residents are equitably served. The manager coordinates the work of department heads and other employees, who help ensure the smooth and efficient delivery of services. By building public/private partnerships, managers target all of a community’s resources to solve current problems. The city manager’s primary responsibility is to keep our community running smoothly.

To be successful, complex local government operations require strong political leadership, policy development, a relentless focus on execution and results, a commitment to transparent and ethical government, and a strategy for representing and engaging every segment of the community. The city manager:

  • Works with elected officials as they develop policies. The manager may discuss problems and recommendations, propose new plans, or discuss issues that affect the community and its residents.
  • Ensures that laws and policies approved by elected officials are equitably enforced throughout the city.
  • Develops recommendations for new programs indicating scope, cost and impact for consideration by City Council.
  • Prepares the annual budget, submits it to elected officials for approval and implements it once approved.
  • Supervises department heads and other employees and top appointees who are responsible for day-to-day operations of the city.
  • Ensures customer service efficiency and effectiveness.

 

 

Related Services

City Manager's Office News

Photograph (headshot) of Chief Bailey with simple grey background.
Asheville Police Chief to resign for personal reasons

  Asheville Police Chief Chris Bailey has given notice of his resignation for personal reasons which need his attention. Chief Bailey’s last day of employment will be September 27, 2019.   “I appreciate the opportunity and confidence the City Manager and selection committee had in me to lead the great women and men of the Asheville Police Department,” [...]

911 ceremony photo
City of Asheville to hold 9-11 Remembrance Ceremony

  The City of Asheville will hold a 9-11 Remembrance Ceremony at 8:30 a.m. Sept. 11 at the City Municipal Building, 100 Court Plaza. This event is to pay solemn tribute to those who heroically sacrificed their own lives to save thousands of others, and to remember those who helped in the rescue-recovery efforts that followed [...]

Asheville City Hall, flag flying in foreground
City of Asheville offices closed for Labor Day, ART buses to run on holiday schedule

    Asheville City government offices will be closed Monday, Sept. 2, in observance of the Labor Day holiday. Though City offices will be closed, including the Sanitation Office, trash and recycling will be collected as normal on Sept. 2. However, there will be no brush collection.  Anyone with a collection issue should call the Customer Service line [...]