What we do

Asheville uses the council-manager form of local government, under which elected City Council members are the community leaders and policy makers who establish a vision for Asheville, and who hire the city manager to carry out policy and ensure that all residents are equitably served. The manager coordinates the work of department heads and other employees, who help ensure the smooth and efficient delivery of services. By building public/private partnerships, managers target all of a community’s resources to solve current problems. The city manager’s primary responsibility is to keep our community running smoothly.

To be successful, complex local government operations require strong political leadership, policy development, a relentless focus on execution and results, a commitment to transparent and ethical government, and a strategy for representing and engaging every segment of the community. The city manager:

  • Works with elected officials as they develop policies. The manager may discuss problems and recommendations, propose new plans, or discuss issues that affect the community and its residents.
  • Ensures that laws and policies approved by elected officials are equitably enforced throughout the city.
  • Develops recommendations for new programs indicating scope, cost and impact for consideration by City Council.
  • Prepares the annual budget, submits it to elected officials for approval and implements it once approved.
  • Supervises department heads and other employees and top appointees who are responsible for day-to-day operations of the city.
  • Ensures customer service efficiency and effectiveness.

City of Asheville Organizational Chart

 

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City Manager's Office News

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Asheville City offices to close for MLK Jr. Day, ART buses will run on a holiday schedule

    Asheville City government offices will be closed Jan. 20 in observance of Martin Luther King Jr. Day. Here is a look at City services affected and a special event downtown that day.   Trash and recycling Though City offices will be closed, Sanitation Services will run on schedule. Residential trash and recycling will be collected as [...]

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City Manager names David Zack as Asheville Police Chief

  After an extensive national search, Asheville City Manager Debra Campbell is happy to announce that David Zack will become the city’s next Chief of Police, effective Feb. 4.   Chief Zack has served as Police Chief of Cheektowaga, N.Y., for nine years and brings over 30 years of police experience. Cheektowaga is similar in size to Asheville [...]

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City of Asheville announces winter break holiday closings

  ART bus suspended on Dec. 25, runs on holiday schedule New Year’s Day   Asheville City government offices will be closed Dec. 24, 25 and 26 and Jan. 1 in observance of the winter holiday break and New Year’s Day. The following is a roundup of services affected by holiday closures.   ART bus service City bus service will be suspended starting [...]