What we do


Asheville uses the council-manager form of local government, under which elected City Council members are the community leaders and policy makers who establish a vision for Asheville, and who hire the city manager to carry out policy and ensure that all residents are equitably served. The manager coordinates the work of department heads and other employees, who help ensure the smooth and efficient delivery of services. By building public/private partnerships, managers target all of a community’s resources to solve current problems. The city manager’s primary responsibility is to keep our community running smoothly.

To be successful, complex local government operations require strong political leadership, policy development, a relentless focus on execution and results, a commitment to transparent and ethical government, and a strategy for representing and engaging every segment of the community. The city manager:

  • Works with elected officials as they develop policies. The manager may discuss problems and recommendations, propose new plans, or discuss issues that affect the community and its residents.
  • Ensures that laws and policies approved by elected officials are equitably enforced throughout the city.
  • Develops recommendations for new programs indicating scope, cost and impact for consideration by City Council.
  • Prepares the annual budget, submits it to elected officials for approval and implements it once approved.
  • Supervises department heads and other employees and top appointees who are responsible for day-to-day operations of the city.
  • Ensures customer service efficiency and effectiveness.

City of Asheville Organizational Chart

 


 

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City Manager's Office News

Tropical Storm Fred Candler
FEMA, SBA helping those affected by Tropical Storm Fred in Buncombe County

  Both the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) are actively working in Buncombe County to assist businesses and residents with disaster assistance for those affected by the impacts of Tropical Storm Fred on Aug. 16-18.    Door-to-door FEMA Disaster Survivor Assistance teams  FEMA Disaster Survivor Assistance (DSA) teams are going door-to-door in [...]

Tropical Storm Fred Candler
Major disaster declaration granted for Western North Carolina counties damaged by Tropical Storm Fred, including Buncombe

From the Office of Governor Roy Cooper: The White House and FEMA have granted Governor Roy Cooper’s Aug. 27 request for a major disaster declaration for seven North Carolina counties that were hit hard by floods after Tropical Storm Fred. “This federal disaster declaration will help provide assistance for Western North Carolina communities to rebuild stronger and [...]

City Hall photo with flag
City of Asheville offices to close for Labor Day holiday, ART buses to run on holiday schedule

  In observance of the Labor Day holiday, City of Asheville offices will be closed September 6. Here is a look at how City services will be affected.   Sanitation collection Due to Labor Day, trash and recycling collection will be delayed by one day as follows the week of September 6: Monday customers will be collected on Tuesday, Tuesday customers [...]