What we do


Asheville uses the council-manager form of local government, under which elected City Council members are the community leaders and policy makers who establish a vision for Asheville, and who hire the city manager to carry out policy and ensure that all residents are equitably served. The manager coordinates the work of department heads and other employees, who help ensure the smooth and efficient delivery of services. By building public/private partnerships, managers target all of a community’s resources to solve current problems. The city manager’s primary responsibility is to keep our community running smoothly.

To be successful, complex local government operations require strong political leadership, policy development, a relentless focus on execution and results, a commitment to transparent and ethical government, and a strategy for representing and engaging every segment of the community. The city manager:

  • Works with elected officials as they develop policies. The manager may discuss problems and recommendations, propose new plans, or discuss issues that affect the community and its residents.
  • Ensures that laws and policies approved by elected officials are equitably enforced throughout the city.
  • Develops recommendations for new programs indicating scope, cost and impact for consideration by City Council.
  • Prepares the annual budget, submits it to elected officials for approval and implements it once approved.
  • Supervises department heads and other employees and top appointees who are responsible for day-to-day operations of the city.
  • Ensures customer service efficiency and effectiveness.

City of Asheville Organizational Chart

 


 

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City Manager's Office News

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Please note: Due to weather, Parks & Recreation has changed some of it’s Martin Luther King Jr. Day programming, as listed below.   Asheville City government offices will be closed Jan. 17 in observance of Martin Luther King Jr. Day. Here is a look at City services affected by this holiday. Trash and recycling Though [...]

Asheville Code Purple extended again through January 20

Update, 7:30 p.m. January 17 Asheville’s Code Purple has been extended through January 20 in response to the recent snowfall and cold temperatures.  Update, 10:30 a.m. January 17 Asheville’s Code Purple has been extended through January 18 in response to the recent snowfall and cold temperatures.    Update, 5:00 p.m. January 15 Asheville’s Code Purple has been extended through January 16 [...]

Asheville City Manager Debra Campbell names Rachel Wood as Assistant City Manager

    After a national search, City Manager Debra Campbell is excited to announce that Rachel Wood will become Asheville’s next Assistant City Manager. Her first day on the job will be January 24.   Wood comes to the City of Asheville from Denton, Texas, where she has served in a number of roles, most recently as Deputy Director [...]