What we do


Asheville uses the council-manager form of local government, under which elected City Council members are the community leaders and policy makers who establish a vision for Asheville, and who hire the city manager to carry out policy and ensure that all residents are equitably served. The manager coordinates the work of department heads and other employees, who help ensure the smooth and efficient delivery of services. By building public/private partnerships, managers target all of a community’s resources to solve current problems. The city manager’s primary responsibility is to keep our community running smoothly.

To be successful, complex local government operations require strong political leadership, policy development, a relentless focus on execution and results, a commitment to transparent and ethical government, and a strategy for representing and engaging every segment of the community. The city manager:

  • Works with elected officials as they develop policies. The manager may discuss problems and recommendations, propose new plans, or discuss issues that affect the community and its residents.
  • Ensures that laws and policies approved by elected officials are equitably enforced throughout the city.
  • Develops recommendations for new programs indicating scope, cost and impact for consideration by City Council.
  • Prepares the annual budget, submits it to elected officials for approval and implements it once approved.
  • Supervises department heads and other employees and top appointees who are responsible for day-to-day operations of the city.
  • Ensures customer service efficiency and effectiveness.

City of Asheville Organizational Chart

 


 

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City Manager's Office News

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Brenda Mills appointed as Interim Equity and Inclusion Director for City of Asheville

  Asheville City Manager Debra Campbell has appointed veteran City employee Brenda Mills as Interim Equity and Inclusion Director as the City continues its search for a permanent director.    In her new role, Mills’ first priority will be to fill all Equity and Inclusion positions and focus on building a cohesive team to strengthen the solid foundation [...]

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Asheville City Council votes to allocate $2 million toward Homeward Bound’s purchase of Days Inn for permanent supportive housing 

  In a continuing effort to partner with local agencies to mitigate the impacts of homelessness in our community the City of Asheville will help fund Homeward Bound’s acquisition of the Days Inn on Tunnel Road for permanent supportive housing for our homeless population.   At their July 27 meeting, Asheville City Council approved a [...]

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City Hall First Floor Conference Room audiovisual upgrades create more inviting experience for guests and staff

  While City Boards and Commissions were meeting virtually during the COVID-19 pandemic, the First Floor North Conference Room in City Hall has received significant audiovisual upgrades.   Four large 86-inch flatscreen display screens for presentations have been added to the front and back of the room for ease of viewing, no matter which direction your seat is [...]