What we do


Asheville uses the council-manager form of local government, under which elected City Council members are the community leaders and policy makers who establish a vision for Asheville, and who hire the city manager to carry out policy and ensure that all residents are equitably served. The manager coordinates the work of department heads and other employees, who help ensure the smooth and efficient delivery of services. By building public/private partnerships, managers target all of a community’s resources to solve current problems. The city manager’s primary responsibility is to keep our community running smoothly.

To be successful, complex local government operations require strong political leadership, policy development, a relentless focus on execution and results, a commitment to transparent and ethical government, and a strategy for representing and engaging every segment of the community. The city manager:

  • Works with elected officials as they develop policies. The manager may discuss problems and recommendations, propose new plans, or discuss issues that affect the community and its residents.
  • Ensures that laws and policies approved by elected officials are equitably enforced throughout the city.
  • Develops recommendations for new programs indicating scope, cost and impact for consideration by City Council.
  • Prepares the annual budget, submits it to elected officials for approval and implements it once approved.
  • Supervises department heads and other employees and top appointees who are responsible for day-to-day operations of the city.
  • Ensures customer service efficiency and effectiveness.

City of Asheville Organizational Chart

 


 

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City Manager's Office News

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Asheville City offices to close for MLK Jr. Day, ART buses will run on a holiday schedule

  Asheville City government offices will be closed Jan. 18 in observance of Martin Luther King Jr. Day. Here is a look at City services affected by this holiday.   Trash and recycling Though City offices will be closed, Sanitation Services will run on schedule. Residential trash and recycling will be collected as normal on [...]

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Asheville to waive some fees to help support local businesses during State of Emergency

  To help reduce economic hardship posed by the COVID-19 pandemic, the City of Asheville will continue to waive or suspend collection of fees on a case-by-case basis. Asheville City Council approved this action during their Jan. 12 meeting. The fees that may be waived include temporary uses, outdoor dining, a-frame signage, push carts, and associated trade permits. Many [...]

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Asheville Mayor recognizes frontline and onsite City employees with proclamation

  In recognition of City frontline and  onsite employees who have remained on the job during the COVID pandemic, Asheville Mayor Esther Manheimer issued a proclamation designating Jan. 12 as City Employee Heroes Day.   While all employees are essential workers, because all City jobs have to be done in order to provide our community with vital City services, approximately [...]