What we do Last updated or reviewed on September 22, 2025 DSD is prioritizing storm-related permitting CLICK HERE FOR TROPICAL STORM HELENE PERMITTING Click here for information about the Floodplain Assistance Support Team (FAST) Click here for information on green/yellow/red tags Click here for TS Helene Electrical Permit Self-Evaluation Report information Click here for information about TS Helene Permit Fee Refunds The Development Services Department (DSD) promotes safety, livability and positive economic growth to build a better and safer Asheville. DSD processes permits, performs inspections, maintains records and helps customers navigate the development process. The DSD Permit Application Center (PAC) is located at 161 S. Charlotte St. and open to the public on Monday to Friday from 8:30 am until 5:00 pm (closed public holidays). Applications and fees received after 4:30 pm will be process on the next business day. Access all DSD services online through the Development Portal: Visit the Development Portal Permit Application Center (Main Line): 828-259-5846 PAC@ashevillenc.gov Click here to schedule an inspection. Zoning Hotline: 828-259-5450 POD@ashevillenc.gov Building Code Hotline: 828-259-5967 buildingsafety@ashevillenc.gov Stormwater / Grading / Flood Hotline: 828-259-5670 stormwater@ashevillenc.gov Current Development Map Frequently Asked Questions (FAQs) Connect Address 161 S. Charlotte Street, Asheville, NC 28801 Phone Number 828-259-5846 Email Address pac@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5:00 p.m.Inspection HoursMonday - Friday, 7:30 a.m. - 3:30 p.m.DirectorMark MathenyAdditional LinksStaff Directory Related Services Animal services Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements. Flood Assistance Support Team (FAST) The Floodplain Assistance Support Team (FAST) is here to provide focused and personalized support for property/business owners, developers, and designers needing timely and clear information about what can be built or developed in the floodplain. Learn about large-scale development Keep up to date on current projects and applications. Register a commercial development neighborhood meeting notice Register a notice for a commercial development neighborhood meeting. Schedule a Technical Review Committee Pre-Application Meeting Schedule your required pre-application meeting for Level II, Level III, Conditional Zoning and Major Subdivision reviews. Schedule an optional early assistance meeting Receive expert technical advice from staff during the preliminary phase of a project, for prospective business owners, developers, and designers Apply for a commercial site development permit Submit development plans for Level I, Level II, Level III, Major Subdivision, Conditional Zoning, or Conditional Use projects. Apply for a homestay permit Apply for a new homestay permit or apply to renew your existing permit. Build an addition or remodel a house Forms and guides to remodel or build an addition to a residential property Apply for a trade permit Apply for residential and commercial electrical, gas piping, plumbing, mechanical, re-roof, or multi-trade permits. Build a detached structure or deck Guide and forms to build a deck, shed, solar array, retaining wall, swimming pool, or other accessory structure on a residential property Build a new house, duplex, townhome or modular home Links to all of the forms you may need to build a new house Explore Related ServicesDevelopment Services News What’s Up AVL! This week learn more about CDBG-DR Small business support program Posted on October 31, 2025November 12, 2025 by Kim Miller Listen in and learn more about the CDBG-DR small business program Cybersecurity tips for permitting customers from Development Services Posted on May 28, 2025May 28, 2025 by Kristina Israel Click to read more. Sustainability Rebate Program to be suspended March 31 Posted on February 26, 2025February 26, 2025 by Christy Edwards Click to read more. Explore Development Services News
Animal services Learn about what kinds of pets can be kept in Asheville, as well as processes for licenses and pet vaccination requirements.
Flood Assistance Support Team (FAST) The Floodplain Assistance Support Team (FAST) is here to provide focused and personalized support for property/business owners, developers, and designers needing timely and clear information about what can be built or developed in the floodplain.
Register a commercial development neighborhood meeting notice Register a notice for a commercial development neighborhood meeting.
Schedule a Technical Review Committee Pre-Application Meeting Schedule your required pre-application meeting for Level II, Level III, Conditional Zoning and Major Subdivision reviews.
Schedule an optional early assistance meeting Receive expert technical advice from staff during the preliminary phase of a project, for prospective business owners, developers, and designers
Apply for a commercial site development permit Submit development plans for Level I, Level II, Level III, Major Subdivision, Conditional Zoning, or Conditional Use projects.
Build an addition or remodel a house Forms and guides to remodel or build an addition to a residential property
Apply for a trade permit Apply for residential and commercial electrical, gas piping, plumbing, mechanical, re-roof, or multi-trade permits.
Build a detached structure or deck Guide and forms to build a deck, shed, solar array, retaining wall, swimming pool, or other accessory structure on a residential property
Build a new house, duplex, townhome or modular home Links to all of the forms you may need to build a new house
What’s Up AVL! This week learn more about CDBG-DR Small business support program Posted on October 31, 2025November 12, 2025 by Kim Miller Listen in and learn more about the CDBG-DR small business program
Cybersecurity tips for permitting customers from Development Services Posted on May 28, 2025May 28, 2025 by Kristina Israel Click to read more.
Sustainability Rebate Program to be suspended March 31 Posted on February 26, 2025February 26, 2025 by Christy Edwards Click to read more.
