Compliance Division Last updated or reviewed on April 13, 2026 The Compliance Division is part of Asheville’s Development Services Department (DSD). Their job is to ensure compliance with the City’s Unified Development Ordinances (UDO). The Compliance Division administers compliance related to: Animal Services Junk and Nuisance Vehicles Minimum Housing, Unsafe Building Noise Disturbance Signs Homestay and Short term rental violations Zoning and Development Submit a Complaint Visit the Asheville App to submit a complaint to the Compliance Division. Staff will follow up with you during business hours if they need more information. Staff may arrange to perform investigations outside normal business hours, however, they are not on-call. If your safety is at risk, call 911. Business Hours: Mon-Fri 8:30am-5:30pm, closed public holidays Compliance Division Staff Chris O’Brien, Compliance Division Manager CObrien@ashevillenc.gov Shannon Morgan, Zoning Enforcement Officer SMorgan@ashevillenc.gov Harry Gillis, Zoning Enforcement Officer HGillis@ashevillenc.gov Kaleigh Benesch, Zoning Enforcement Officer KBenesch@ashevillenc.gov Daniel Oropesa, Noise Compliance Officer DOropesa@ashevillenc.gov