Contact DSD Last updated or reviewed on April 13, 2026 DSD Contact Information Development Services Department (DSD) is here to help by phone, email and in-person on Monday through Friday from 8:30 a.m. till 5:00 p.m. The Permit Application Center (PAC) is located at 161 South Charlotte Street and open for in-person assistance during regular business hours (closed public holidays). View DSD Staff Directory View DSD Inspector Directory Permit Application Center (Main Line): 828-259-5846 PAC@AshevilleNC.gov Building Code Hotline: 828-259-5967 BuildingSafety@AshevilleNC.gov Other Development Staff Planning & Zoning Hotline: 828-259-5450 POD@AshevilleNC.gov Stormwater/Grading/Flood Hotline: 828-259-5670 Stormwater@AshevilleNC.gov View City of Asheville Planning & Urban Development (PUD) Staff Directory View Other Development Staff Directory (for non-DSD staff)