Street Services - The City of Asheville

The City of Asheville is dedicated to enhancing citizens’ quality of life by maintaining, repairing, and replacing streets and other related infrastructure. The City works to ensure a safe road system through proper maintenance, rehabilitation, and replacement of failed segments of pavement and all other related infrastructure while upholding the highest regard for customer satisfaction. The City also strives to maintain and improve traffic conditions to strengthen citizens’ sense of community.

The City’s Streets Services Division of Public Works is responsible for the installation, maintenance, repair, and revitalization of streets, bridges, walls, and guardrail; tree trimming and mowing within the right-of-way; graffiti removal; street sweeping downtown; and snow removal from streets within the City’s jurisdiction.

Resources

City Maintained Street Inventory

Street and Alley Closings, Street Name Changes

Street Services Contact Information

Connect

Address

161 S. Charlotte Street, Asheville, NC 28801

Mailing Address

PO Box 7148, Asheville, NC 28802

Phone Number

828-259-5852

Business Hours

Monday-Thursday, 7 a.m. - 5:30 p.m.

Street Services Manager

Chad Bandy

Related Services

Sidewalk Repairs

Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852.

Right of Way Maintenance

To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852.

Find information on snow removal

See the priority level for streets to receive snow removal treatment.

Report a broken or clogged storm drain, flooding issues or request street sweeping

Help keep the city streets free from excess debris and prevent property damage from rainwater runoff.

Streets, sidewalks, lanes, and greenways closures map

This map details active filings for street closures submitted to the City of Asheville

Report graffiti

How to report graffiti to get it removed.

Litter Programs

Join the Adopt-a-Street Program to help reduce litter in the City of Asheville.

Report a missed pickup, a pothole, hydrant leaks, and sidewalk safety issues

Report issues with city upkeep such as missed trash or recycling pickups, potholes, sidewalk issues, street light outages, vandalized street signs, and more.

Related Projects

PW crews working to repave a road in gashes creek

Gashes Creek Helene Recovery

Project Overview In September 2024, Tropical Storm Helene caused severe flooding throughout the region. The wash out of Gashes Creek Bridge restricted access to the Gashes Creek neighborhood, Highland Brewing, and the WNC Nature Center, prompting emergency coordination and temporary access planning. In the long term, this project will restore permanent access to the area. Federal and [...]

Livingston Street Traffic Calming

After hearing community input and gathering speed data, traffic calming is proposed for Livingston Street. This project would add speed cushions about every 300ft between Depot Street and Victoria Road. The speed cushions proposed are the same size as speed humps but would include a space between each cushion for emergency vehicles, pictured below.

Vance Gap Slide Repair

Heavy rains that occurred in April of 2021 caused a landslide on the east side of Vance Gap Road near the Trailridge Road intersection. City of Asheville Streets Division operations crews conducted repairs to stabilize the slide and the City issued a Request for Qualifications for a design firm to design permanent repairs for the slide and to also perform a general stability analysis for the rest of the road.

Street Services News

Winter weather is on the way – How to prepare and follow best practices

Posted on January 9, 2025 by Jessica Hughes

City of Asheville staff stands ready to serve the community through any emergency. Departments and personnel are staffed and ready to respond immediately to any weather related issue. The City of Asheville recommends that all residents take important steps now to prepare for cold weather throughout the season. The snow and cold weather in the forecast [...]

Cold temperatures may lead to black ice on roads. Please drive with caution, slow down, and leave extra space between vehicles. Your safety is priority—let’s all get where we’re going safely!

Weather impacts to City of Asheville Services

Posted on December 3, 2024 by Jessica Hughes

December 3 12 p.m. – ART Transit service resumed at 12 p.m. with three routes impacted. See below: Routes Affected: N1: No UNCA, No Lakeshore. Turns around at Ingles. N2: No UNCA, No Beaverdam. Turns around at Ingles. W1: No Bear Creek Rd. Uses Deaverview Rd. from Patton (inbound/outbound). Regular Routes or Detours in Place: N3, N4, N5 – Regular Routes S1 [...]

typewriter image with the words: The progress Report on the type page

The Progress Report: September 12, 2024

Posted on September 12, 2024 by Kim Miller

Get a brief update on these projects: AMI meter rollout, projects impacting Patton Avenue: sidewalks, stormwater, resurfacing bids & the feasibility study public open house.