North Fork Water Treatment Plant and Dam once again receives national attention

Already the recipient of a national award for the Spillway and Embankment improvement project, the facility this week hosted visitors from the Environmental Protection Agency and the North Carolina Department of Environmental Quality. This was the first visit for EPA Asst. Administrator Radhika Fox, who said “It’s stunning,  the way that Asheville is really [...]

City of Asheville employee receives national heroism award for saving man from possible suicide

  Even though he was on the job, Anthony “Buzz” Brown couldn’t just drive by when he saw a man about to jump off of a bridge on Sand Hill Road onto I-40 earlier this year. The longtime Leak Detection Technician for Asheville Water Resources stopped, turned his truck around, and engaged the [...]

Lead Awareness

The City of Asheville’s Water Resources Department has been proactively preparing for changes to the  Environmental Protection Agency (EPA) Lead and Copper Rule since early 2019. Now that the changes have been finalized, the City of Asheville has a strategy in place to meet three key mandates of the revised rule: the creation of a Service Line Inventory, lead testing in elementary schools and daycares, and Lead and Copper Rule sampling. 

See an abnormally low or high water bill? Call us

Dear Asheville Water Customers,   Please let us know if you get an abnormally low water bill. Really.  Because an error on the front side could result in a high bill a few months down the road — one you might find daunting to pay the next go-round. And no one wants that.   No one is perfect, including Asheville [...]

Spring 2019 Discolored Water

Two separate events caused discolored water for Asheville area residents in late March and early April 2019. This page summarizes information shared with the community and addresses frequently asked questions.

City of Asheville completes North Fork Dam Improvement Project

After more than three years of construction, the North Fork Dam Improvement Project is complete and fully operational.  The improvements provide long-term benefits by automating the decision-making element through capacity and safety measures, including reinforcing the earthen dams for seismic stability, providing additional spillway capacity to safely pass water from large precipitation events, and improved [...]

North Fork Dam Improvement Project

After more than two years of construction, the North Fork Dam Improvement Project is complete! This gives our community a safer dam with more capacity to hold water from the reservoir and one that is better enforced against potential seismic activity.