The City of Asheville staff from multiple departments, including our first responders, are hard at work providing resources and recovering from Tropical Storm Helene. Staff work together to create a cross-departmental response to inform the community and meet their needs.

To support the safest environment, a curfew is in effect from 7:30 p.m. to 7:30 a.m. until further notice.

Report a missing person

Please use our Helene Missing Persons Form to report a missing person.

Sign up for AVL Alerts

We also continue to urge community members to sign up for AVL ALERTS, the emergency and non-emergency system City of Asheville will use as one way to inform the community.

Monitor social media channels for updates

Asheville Fire Department Social Media

City of Asheville Social Media

Road conditions

For the latest road conditions, download WAZE on your mobile device: Android or IOS

Local Updates

Public officials are holding news briefings each day at 11 a.m. The briefings are streamed live on the Buncombe County Facebook Page and broadcasted on Blue Ridge Public Radio 88.1 FM. You can also listen on the iHeart radio stations including 99.9, 104.3, 105.1, 105.9, 96.5, 98.1, 105.5 and 97.3 (Spanish) and 570 AM.

More information about the recovery effort

Impacted Services

Access key recovery-related services

Relief Assistance and Resources

Find out where resource distribution is happening

Updates

Read the latest updates from local officials

Resource Map

Find relief service and distribution locations

Water Services Recovery

The city’s water system has suffered catastrophic damage. Keep up with our recovery efforts.

Community Support Services

Find support services in our area

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