blue and green questions marks as background with title Asheville Asks

Asheville Asks: Why is my water bill late?

Why is my water bill arriving later than usual? With existing water meters reaching the end of their battery life and no longer able to remotely transmit usage data, Water Resources Department crews are having to manually read them. It takes more time to manually read a meter – which requires staff to physically inspect it [...]

Bottled water vs. tap water? In Asheville, the answer is easy.

In recent years, many cities have been in the news when water from their distribution systems did not meet national safe drinking water standards. It’s easy to understand why more and more residents are feeling concerned about their water. Some are choosing bottled water over tap, because they think it’s a safer alternative. However, take [...]

tanya rose and leslie carreiro accept the ISO 14001 environmental award

City of Asheville Water Resources Department celebrates 20 years of environmental certification

In January 2004, the City of Asheville Water Resources Department became the first water utility in North Carolina to achieve International Organization for Standardization (ISO) 14001 certification. ISO 14001 is an environmental certification, received by third-party accredited auditors NSF International. Today, Water Resources proudly celebrates 20 years of environmental certification. The award is presented to [...]

fire hydrant with mountain view

Asheville City Council approves south Asheville water infrastructure improvements

On May 9, 2023, Asheville City Council approved a contract for the engineering services of Hazen and Sawyer for improvements to the South Buncombe Pump Station and Concord Water Service Area. This water infrastructure improvement project serves portions of Biltmore Village, Shiloh, Sweeten Creek, Royal Pines, Mills Gap and Concord water service areas. This project [...]

Climate Justice Data Map provides valuable information during water outage

Climate Justice tools and resources can help operationalize lessons and information gathered in “clear skies” times to react and respond with informed, data driven actions during times of stress and crisis. Reports and data sets from the multi-year process of analyzing Asheville’s climate threats and assets, interviewing community members and hosting community conversations culminated in [...]

City offices to close on Friday, April 7

Asheville City government offices will be closed Friday, April 7 . Here is a look at City services affected by this holiday. ART bus service ART bus service routes and facilities will operate on a holiday schedule, which is the same as the Sunday schedule. Good Friday is one of six days ART runs on a reduced [...]