The City of Asheville Water Resources Department is proud to announce the inaugural Eblen Charities-Ingles Charity Golf Tournament to benefit Eblen Charities’ Water Assistance Program. The event will take place on Thursday, August 15 at Asheville Municipal Golf Course. “We are thrilled to partner with Ingles and the City of Asheville to host this [...]
Why is the lid covering my new water meter locked? City of Asheville Water Resources customers who have had their new AMI water meter installed may have noticed that the meter lids are locked. This marks a departure from the old lids for several reasons. Under North Carolina law, it is a misdemeanor for [...]
A portion of Patton Avenue and connecting streets will be closed the night of Monday, June 17 from 7 p.m. to 7 a.m. Work will be carried out overnight to minimize disruption to area businesses and residents. See enclosed details and map
The City of Asheville offices will be closed in observance of Memorial Day, May 27, a federally designated holiday that honors military personnel who have died in the performance of their military duties while serving in the United States Armed Forces. The City of Asheville, Buncombe County, and the Veterans Council will host a Memorial Day [...]
Why is my water bill arriving later than usual? With existing water meters reaching the end of their battery life and no longer able to remotely transmit usage data, Water Resources Department crews are having to manually read them. It takes more time to manually read a meter – which requires staff to physically inspect it [...]
In recent years, many cities have been in the news when water from their distribution systems did not meet national safe drinking water standards. It’s easy to understand why more and more residents are feeling concerned about their water. Some are choosing bottled water over tap, because they think it’s a safer alternative. However, take [...]
UPDATE: April 17 at 3 p.m. A permanent pump has entered service on Wednesday afternoon, and water customers in the Town Mountain area may resume full usage of the system. Water Resources thanks our customers for their patience.
Asheville City government offices will be closed on Friday, March 29, 2024. Here is a look at City services affected by this holiday. ART bus service ART bus service routes and facilities will operate on a holiday schedule which is the same as the Sunday schedule. Good Friday is one of six days ART runs on a [...]
In January 2004, the City of Asheville Water Resources Department became the first water utility in North Carolina to achieve International Organization for Standardization (ISO) 14001 certification. ISO 14001 is an environmental certification, received by third-party accredited auditors NSF International. Today, Water Resources proudly celebrates 20 years of environmental certification. The award is presented to [...]
Keep up to date with any potential weather impacts on City of Asheville's programs and services. Watch this post for updates!
Asheville City government offices will be closed Monday, January 15, 2024 in observance of Martin Luther King Jr. Day. Here is a look at City services affected by this holiday. Trash and recycling Though City offices will be closed, Sanitation collection services will run on schedule. Residential trash and recycling will be collected as normal, Monday-Thursday, [...]
With cold weather on the way - City of Asheville staff is standing by, ready to serve the community
This Week’s Guests: Asheville Fire Department Public Information Officer Kelley Klope and Water Resources Communications Specialist Clay Chandler share tips and tricks for getting your home and family ready to face the winter months ahead.
Winter weather is here in the mountains. The Water Resources Department has taken additional measures to continue to be able to provide service in extremem conditions.
With winter quickly approaching, the City of Asheville Water Resources Department is encouraging our customers to follow best practices for the prevention of freezing water pipes.
City offices to close Thursday, November 23 and Friday, November 24 in observance of the Thanksgiving holiday. This article contains information about holiday service schdeules.
City Council received the report and presentation from the Independent Review Committee (IRC) at the Council’s scheduled June 13 meeting. The IRC was seated to review the water outage experienced by some City of Asheville water customers in late December 2022 and early January 2023. “We thank the IRC members for their diligent work and volunteer [...]