Asheville Water Resources’ final water transmission line tie-in was completed the weekend of Nov. 22-24 with no impacts to our customers. Thank you for your patience during this massive 7-month installation to better protect our community from water loss during extreme weather events. We are more sustainable and resilient as a community, with the completion of this [...]
The City of Asheville recently launched a new online payment portal, Utility Express Pay. Even if you were registered for online payments before, you will need to register for the new Utility Express Pay as the City has transitioned to this new payment system. This video tutorial will walk you through registration. For more information, visit this [...]
With the final tie-in transmission waterline installation on the North Fork Waterline Bypass Project set for Friday, Nov. 22, into Saturday, Nov. 23, we want to clearly communicate to our customers about the expected timeline and impacts. This transmission line tie-in is expected to affect customers in the Laurel Ridge neighborhood near [...]
The snow that blew through Asheville this morning left wind in its wake, and that is drying out streets quickly. “We have been all around the city all morning and have found very few to no issues,” said City Streets Manager Chad Bandy. “We will continue to have trucks ready to address spots as they are [...]
As the City of Asheville moves into the final phase of the North Fork Waterline Bypass Project, we want to let everyone know about key dates for the final installations. This phase of the project involves a tie-in to a 36-inch transmission line very near the source at the dam. To do this, Water Resources [...]
Paying your City of Asheville Combined Utility Statement just got a whole lot easier. The City has launched a new online payment portal, Utility Express Pay. The enhanced portal now features: Fast and easy registration; A way to schedule recurring payments; Acceptance of debit, credit and eChecks; Paperless billing; A place to review past bills and payments; and Ability to view and [...]
Having received recent questions from media and the public regarding a discolored water event that happened in the spring, the City of Asheville wants to let everyone know that, in September, the final leg of the North Fork Waterline Bypass Project will occur. We also want to share the schedule, plus information about additional measures [...]
The Haywood Streetscape Improvement project continues to move forward. This project includes sidewalk rehabilitation, street resurfacing, stormwater improvements, sanitary sewer improvements, and the sourcing, siting and installation of street amenities. An informational meeting will be held at 9 a.m. Sept. 5 at the U.S. Cellular Center Banquet Hall (87 Haywood St., second floor) to share the [...]
From the U.S. Census: The U.S. Census Bureau continues to recruit thousands of workers for temporary jobs available nationwide in advance of the 2020 Census. The 2020 Census Jobs website allows applicants to apply for a range of positions, including recruiting assistants, office operations supervisors, clerks, census field supervisors, and census takers by completing a single [...]
Water Maintenance work will close the intersection at Craven Street /Haywood Street and Riverside Drive for water valve repair work from Aug. 11-13. This is an important valve replacement project designed to maintain Asheville’s water system, to proactively replace components of the system to help ensure continuity of water service to our customers. Road closure impact This will [...]
Before they hit the field and real waterline break and installation situations, Asheville Water Resources puts its maintenance employees to the test in a hands-on simulation setting. They get wet! Tim Burdine’s job: Ensuring that the approximately 1,700 miles of waterline in Asheville’s water system keeps flowing. Burdine, Asheville Water Maintenance Division Manager, has been on the [...]
At a glance Asheville Water System receiving an upgrade critical to protecting our community from water loss during a major flood, as what happened during the Flood of 2004. This involves installation of a third water transmission line. Once installed the transmission line will need to be tied into two existing transmission lines. There is the possibility this could [...]
Working all day Monday and into Tuesday evening, Asheville Water Maintenance crews were able to restore water to to all customers in the Bee Tree Road area. Water was restored to half of the Bee Tree customers on Monday. The final repair to all of the Bee Tree customers affected by this outage happened around [...]
At a glance On April 9, Asheville City Council adopted its Fees & Charges for FY 2019-2020. Fee increases are aimed at cost recovery to lessen the burden on property tax payers. There will be a modest increase to water and stormwater fees. Impact per the average household will be 70 cents a month or $8.40 for [...]
The City of Asheville sympathize with the frustration the community is feeling due to water loss and the discolored water that has persisted in many areas of the community. The City takes these incidences seriously and we understand that both residents and businesses depend on the City to provide excellent water quality. Based on customer service [...]
Water sample tests indicate municipal water remains safe for customer use and consumption. Testing was completed on samples throughout the entire system. Results are available on the City of Asheville website. While not considered harmful to human health by the Environmental Protection Agency (EPA), the samples did show heightened levels of manganese. Manganese, is a [...]
City Manager Debra Campbell speaks from the podium while Assistant City Manager Cathy Ball looks on. At a glance Monday’s water line break in the River Arts District was unrelated to the discolored water issue. Instead, it stemmed from an equipment failure in a construction project was completed on Sunday. A water line repair last week caused significant amounts [...]