The 2020 hurricane season is upon us, and the National Oceanic and Atmospheric Administration (NOAA) has predicted an above average amount of activity. According to NOAA forecasters, the outlook predicts a 60% chance of an above-normal season, a 30% chance of a near-normal season, and only a 10% chance of a below-normal season. The average [...]
A 5 million-gallon tank serves as a final stop before City of Asheville water is distributed through our pipes to homes, industry and businesses. It’s called a clearwell and, like other aspects of Asheville Water Resources facilities, it requires maintenance from time to time. That maintenance will begin June 15 at the North Fork Water Production [...]
Black Mountain customers who have received their water from the City of Asheville will now instead get it from the town of Black Mountain. About 415 customers are directly affected by this switch. The initial testing is set for June 8. This move is designed to: Increase water pressure in a lower-than-normal pressure area. Clearly define service areas for [...]
Beginning on Friday, some East Asheville water customers may experience discolored water, due to an unexpected and necessary repair. No water outages are expected, though water pressure may vary from May 15-22, while this repair is being completed. Asheville Water Resources is working to mitigate any impacts through flushing water lines in conjunction with this repair. [...]
As state and local public health officials begin to ease restrictions, and outline what businesses can reopen, we wanted to share with you some necessary water information and precautions. Although water has been flowing continuously through the City of Asheville’s water system, private plumbing lines at local businesses closed during the Stay Home, Stay Safe [...]
Water Production and Maintenance staff continue their work during this pandemic to ensure safe water supply. The City of Asheville is following CDC, state and Buncombe Health Department guidelines in all of our operations. The health and safety of our communities and employees is our highest priority. Here’s a look behind the scenes of Water Production [...]
In response to the COVID-19 public health emergency, Asheville Water Resources will suspend all water account disconnections due to non-payment of City of Asheville combined utility bills. During this time, we want to ensure all Asheville water customers have access to clean drinking water and wastewater services. In suspending water disconnections, the City hopes to [...]
As the City of Asheville works to proactively maintain and invest in Asheville’s water system, Water Resources will begin a pilot program this year to identify ways to enhance its flushing program as a tool to help mitigate impacts to our customers. At their Feb. 25 meeting, City Council authorized execution of a $50,000 contract with [...]
We’ve heard a lot following this month’s waterline break! As we continue to invest millions of dollars in our water delivery system, there may be disruptions. While City staff do their best to minimize the inconvenience of water outages and boil water advisories, they will unfortunately happen from time to time. And we are doing everything [...]
Asheville Water Maintenance crews are flushing lines of discolored water following the break of a 24-inch transmission line in east Asheville late Tuesday night. The entire water system is not affected, but discolored water is showing up in pockets from the 200 block of Patton Avenue downtown, to portions of Hilliard Avenue, Amboy Road and as [...]
The City’s system-wide boil water advisory has been cancelled but remains in effect for 1,000 customers in east Asheville. Out of an abundance of caution the City of Asheville issued a system-wide boil water advisory when a 24-inch transmission waterline ruptured Tuesday night. As Water Maintenance worked through this repair today, they discovered not all customers would [...]
A major waterline break that occurred Tuesday night in east Asheville triggered a system-wide boil water advisory for all Asheville water customers that remains in effect today. Water has been restored following an outage. Latest information: The North Fork Bridge Transmission Line Bypass Project installed in 2019 allowed the City to quickly restore water to all customers [...]
A two-block stretch of Tunnel Road is finally free of construction, just in time for holiday shopping at Asheville Mall and the surrounding area. Shortly before Thanksgiving, the contractor working for Asheville Water Resources put the final pavement down on this part of Tunnel Road, roughly between Waffle House, 171 Tunnel Road, to just past Asheville Terrace Apartments, [...]
Asheville Water Resources’ final water transmission line tie-in was completed the weekend of Nov. 22-24 with no impacts to our customers. Thank you for your patience during this massive 7-month installation to better protect our community from water loss during extreme weather events. We are more sustainable and resilient as a community, with the completion of this [...]
The City of Asheville recently launched a new online payment portal, Utility Express Pay. Even if you were registered for online payments before, you will need to register for the new Utility Express Pay as the City has transitioned to this new payment system. This video tutorial will walk you through registration. For more information, visit this [...]
With the final tie-in transmission waterline installation on the North Fork Waterline Bypass Project set for Friday, Nov. 22, into Saturday, Nov. 23, we want to clearly communicate to our customers about the expected timeline and impacts. This transmission line tie-in is expected to affect customers in the Laurel Ridge neighborhood near [...]
The snow that blew through Asheville this morning left wind in its wake, and that is drying out streets quickly. “We have been all around the city all morning and have found very few to no issues,” said City Streets Manager Chad Bandy. “We will continue to have trucks ready to address spots as they are [...]