Asheville asks: When does utility billing resume post Helene
Utility billing post Tropical storm Helene resumes. Check out the video that breaks down bill charges as well as what is NOT being charged
City of Asheville offices to close Monday, Nov. 11 in observance of Veterans Day
In observance of Veterans Day, the City of Asheville offices will be closed Monday, November 11, 2024. Here is a look at how the City will be observing the day, and any impact to services. Veterans Day Ceremony A Veterans Day Ceremony will be held on Monday, November 11 at 11 a.m. at the Charles George VA [...]
The Progress Report: September 12, 2024
Get a brief update on these projects: AMI meter rollout, projects impacting Patton Avenue: sidewalks, stormwater, resurfacing bids & the feasibility study public open house.
Inaugural Golf Tournament raises more than $15,000 for Eblen Charities Water Assistance Program
On August 15 at Asheville’s Municipal Golf Course, 16 teams gathered for the inaugural Eblen Charities-Ingles Charity Golf Tournament to benefit Eblen’s Water Assistance Program. This program provides financial assistance to community members who are having difficulty paying their water bills. Stated Beth Russo, Executive Director of Eblen Charities, “The funds raised will make a significant [...]
The Progress Report: August 9, 2024
The City of Asheville believes part of being a good partner with our community members is keeping you informed on the many projects in and around the city, so we created “The Progress Report.” It’s an opportunity to share updates on projects as they move toward completion. These are just just some of the highlights, but we [...]
City of Asheville Water Resources Department, Eblen Charities and Ingles announce inaugural charity golf tournament
The City of Asheville Water Resources Department is proud to announce the inaugural Eblen Charities-Ingles Charity Golf Tournament to benefit Eblen Charities’ Water Assistance Program. The event will take place on Thursday, August 15 at Asheville Municipal Golf Course. “We are thrilled to partner with Ingles and the City of Asheville to host this [...]
Asheville Asks: Why are the new water meter lids locked?
Why is the lid covering my new water meter locked? City of Asheville Water Resources customers who have had their new AMI water meter installed may have noticed that the meter lids are locked. This marks a departure from the old lids for several reasons. Under North Carolina law, it is a misdemeanor for [...]
Overnight street closures in downtown Patton Avenue area scheduled for Monday, June 17
A portion of Patton Avenue and connecting streets will be closed the night of Monday, June 17 from 7 p.m. to 7 a.m. Work will be carried out overnight to minimize disruption to area businesses and residents. See enclosed details and map
City of Asheville offices close Monday, May 27 in observance of Memorial Day; know your services schedule
The City of Asheville offices will be closed in observance of Memorial Day, May 27, a federally designated holiday that honors military personnel who have died in the performance of their military duties while serving in the United States Armed Forces. The City of Asheville, Buncombe County, and the Veterans Council will host a Memorial Day [...]
Asheville Asks: Why are my water bills so close together?
Updated August 28, 2024 Why am I receiving two water bills so close together? Due to our aging network of water meters, the City of Asheville Water Resources Department has encountered delays in meter reading and work order completion. As a result, billing cycles have become irregular. Because the last bill for some customers was sent later [...]
Bottled water vs. tap water? In Asheville, the answer is easy.
In recent years, many cities have been in the news when water from their distribution systems did not meet national safe drinking water standards. It’s easy to understand why more and more residents are feeling concerned about their water. Some are choosing bottled water over tap, because they think it’s a safer alternative. However, take [...]
AVL Alert for water customers in portions of North Asheville
UPDATE: April 17 at 3 p.m. A permanent pump has entered service on Wednesday afternoon, and water customers in the Town Mountain area may resume full usage of the system. Water Resources thanks our customers for their patience.
City of Asheville offices closed Friday, March 29, 2024. Art buses to run on holiday schedule
Asheville City government offices will be closed on Friday, March 29, 2024. Here is a look at City services affected by this holiday. ART bus service ART bus service routes and facilities will operate on a holiday schedule which is the same as the Sunday schedule. Good Friday is one of six days ART runs on a [...]
City of Asheville Water Resources Department celebrates 20 years of environmental certification
In January 2004, the City of Asheville Water Resources Department became the first water utility in North Carolina to achieve International Organization for Standardization (ISO) 14001 certification. ISO 14001 is an environmental certification, received by third-party accredited auditors NSF International. Today, Water Resources proudly celebrates 20 years of environmental certification. The award is presented to [...]
Winter Weather Impact Updates Jan. 19, 2024
Keep up to date with any potential weather impacts on City of Asheville's programs and services. Watch this post for updates!
Asheville City offices to close for MLK Jr. Day, ART buses will run on a holiday schedule
Asheville City government offices will be closed Monday, January 15, 2024 in observance of Martin Luther King Jr. Day. Here is a look at City services affected by this holiday. Trash and recycling Though City offices will be closed, Sanitation collection services will run on schedule. Residential trash and recycling will be collected as normal, Monday-Thursday, [...]
Cold weather this weekend – How to prepare and follow best practices
With cold weather on the way - City of Asheville staff is standing by, ready to serve the community