Text sign showing Fees.
 City Council passes modest Fees & Charges changes for FY 2019-2020

  At a glance                     On April 9, Asheville City Council adopted its Fees & Charges for FY 2019-2020.                     Fee increases are aimed at cost recovery to lessen the burden on property tax payers.                     There will be a modest increase to water and stormwater fees. Impact per the average household will be 70 cents a month or $8.40 for [...]

glass filled with tap water
Majority of City of Asheville main water lines are now clear

The City of Asheville sympathize with the frustration the community is feeling due to water loss and the discolored water that has persisted in many areas of the community. The City takes these incidences seriously and we understand that both residents and businesses depend on the City to provide excellent water quality. Based on customer service [...]

water testing
Latest water testing results now available for City of Asheville water

Water sample tests indicate municipal water remains safe for customer use and consumption. Testing was completed on samples throughout the entire system. Results are available on the City of Asheville website. While not considered harmful to human health by the Environmental Protection Agency (EPA),  the samples did show heightened levels of manganese. Manganese, is a [...]

Debra Campbell at podium
Asheville leaders brief community on recent water breaks and discoloration

City Manager Debra Campbell speaks from the podium while Assistant City Manager Cathy Ball looks on.   At a glance Monday’s water line break in the River Arts District was unrelated to the discolored water issue. Instead, it stemmed from an equipment failure in a construction project was completed on Sunday. A water line repair last week caused significant amounts [...]

boil water testing in lab
FAST FACTS: City of Asheville boil water advisories

  Clean water helps ensure healthy communities. The City of Asheville is dedicated to ensuring safe, clean water for its residents, upholding extremely high standards and best practices that include rigorous testing. As part of the City’s unswerving dedication to ensuring safe, clean water, the water is tested at all three of Asheville water treatment plants [...]

hydrant with flowing water
Water crews flushing lines in wake of break; here’s who to call if your water does not clear

      In the wake of a break and repair to a water supply line near the North Fork Dam earlier this week, Asheville customers have experienced discolored water. We also understand that while most of the system is clearing now that the line is repaired, there are some isolated pockets of discolored water. We understand people [...]

Water Forms, Reports, Fees, Charges and Policies

Forms   Hydrant Flow Test Application Letter of Commitment Process and Application (large projects) Water Available Application (small projects) Approved Water Manufacturers Product List – updated February 2020 List of Approved Backflow Prevention Assemblies – updated July 19,2017   Reports  

Water Plan Review and Inspections

The Water Resources Department is a delegated authority (requires Adobe Reader) by the North Carolina Department of Environmental Quality (NCDEQ) to review and approve water system extension plans within the City of Asheville Water Resources Department’s service area. The department reviews water line plans when a development requires at least one of [...]