At a glance On April 9, Asheville City Council adopted its Fees & Charges for FY 2019-2020. Fee increases are aimed at cost recovery to lessen the burden on property tax payers. There will be a modest increase to water and stormwater fees. Impact per the average household will be 70 cents a month or $8.40 for [...]
The City of Asheville sympathize with the frustration the community is feeling due to water loss and the discolored water that has persisted in many areas of the community. The City takes these incidences seriously and we understand that both residents and businesses depend on the City to provide excellent water quality. Based on customer service [...]
Water sample tests indicate municipal water remains safe for customer use and consumption. Testing was completed on samples throughout the entire system. Results are available on the City of Asheville website. While not considered harmful to human health by the Environmental Protection Agency (EPA), the samples did show heightened levels of manganese. Manganese, is a [...]
City Manager Debra Campbell speaks from the podium while Assistant City Manager Cathy Ball looks on. At a glance Monday’s water line break in the River Arts District was unrelated to the discolored water issue. Instead, it stemmed from an equipment failure in a construction project was completed on Sunday. A water line repair last week caused significant amounts [...]
Assistant City Manager Cathy Ball speaks from the podium while City Manager Debra Campbell looks on. Related coverage FAST FACTS: City of Asheville boil water advisories
Clean water helps ensure healthy communities. The City of Asheville is dedicated to ensuring safe, clean water for its residents, upholding extremely high standards and best practices that include rigorous testing. As part of the City’s unswerving dedication to ensuring safe, clean water, the water is tested at all three of Asheville water treatment plants [...]
Lyman Street from 304 Lyman Street to Riverside Drive | Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to report an emergency water interruption due to a waterline repair on Lyman Street from 304 Lyman Street to Riverside Drive. This interruption of water requires issuance of a Boil Water Advisory. COA [...]
This morning some residents awoke to little or no water. We apologize for the inconvenience. We always listen, and what we have heard is that the information we provided in regards to who needs to boil their water remains unclear. There is no evidence of contamination in our water system. As a precaution, [...]
In the wake of a break and repair to a water supply line near the North Fork Dam earlier this week, Asheville customers have experienced discolored water. We also understand that while most of the system is clearing now that the line is repaired, there are some isolated pockets of discolored water. We understand people [...]
UPDATE: If your water does not clear… Due to a water supply line repair earlier this week on North Fork Road from Cragmont Road to North Fork Left Fork Road, City of Asheville customers may continue to experience discolored water. Thank you for your patience. Staff members have now resolved the issue related to [...]
Forms
Hydrant Flow Test Application
Letter of Commitment Process and Application (large projects)
Water Available Application (small projects)
Approved Water Manufacturers Product List – updated February 2020
List of Approved Backflow Prevention Assemblies – updated July 19,2017
Reports
The Water Resources Department is a delegated authority (requires Adobe Reader) by the North Carolina Department of Environmental Quality (NCDEQ) to review and approve water system extension plans within the City of Asheville Water Resources Department’s service area. The department reviews water line plans when a development requires at least one of [...]
Water Plan Review and Inspections