City of Asheville Water Resources preparation for winter weather
Winter weather is here in the mountains. The Water Resources Department has taken additional measures to continue to be able to provide service in extremem conditions.
Department: Water
Winter Weather : Tips and best practices for pipes in your home
With winter quickly approaching, the City of Asheville Water Resources Department is encouraging our customers to follow best practices for the prevention of freezing water pipes.
City of Asheville offices close Nov. 23 & 24 in observance of the Thanksgiving holiday
City offices to close Thursday, November 23 and Friday, November 24 in observance of the Thanksgiving holiday. This article contains information about holiday service schdeules.
Backflow Information – For Customers
What is the Backflow Department? What is a backflow assembly? Why is a backflow assembly necessary? What could cause a backflow occurrence? Who needs to install a backflow assembly? Where in the City’s Code of Ordinances does it say that I am required to install and maintain a backflow assembly? Do I already have [...]
Backflow Information – For Testers and Installers
Registering with Aquaresource If you are planning to test backflow assemblies attached to the City of Asheville’s water lines you must first register with our online portal Aquaresource. To register Click here. You will have to submit a photocopy of the certificate you received through either an accredited NC backflow testing certification program or [...]
Independent Review Committee on Water Outage presents its report to City Council
City Council received the report and presentation from the Independent Review Committee (IRC) at the Council’s scheduled June 13 meeting. The IRC was seated to review the water outage experienced by some City of Asheville water customers in late December 2022 and early January 2023. “We thank the IRC members for their diligent work and volunteer [...]
Patton Avenue Waterline
This water system distribution project is located along Patton Avenue (US-19) between Florida Avenue and Haywood Road. The project includes 7,000 feet of 24-inch waterline along with the installation of a 36-inch incasement pipe for a trenchless crossing of Patton Ave at New Leicester Highway, and other miscellaneous water system components including service connections and other appurtenances.
Asheville City Council approves south Asheville water infrastructure improvements
On May 9, 2023, Asheville City Council approved a contract for the engineering services of Hazen and Sawyer for improvements to the South Buncombe Pump Station and Concord Water Service Area. This water infrastructure improvement project serves portions of Biltmore Village, Shiloh, Sweeten Creek, Royal Pines, Mills Gap and Concord water service areas. This project [...]
Climate Justice Data Map provides valuable information during water outage
Climate Justice tools and resources can help operationalize lessons and information gathered in “clear skies” times to react and respond with informed, data driven actions during times of stress and crisis. Reports and data sets from the multi-year process of analyzing Asheville’s climate threats and assets, interviewing community members and hosting community conversations culminated in [...]