What we do Last updated or reviewed on April 16, 2024 The mission of the City of Asheville Fire Department is to protect the lives, property and environment of all people within Asheville by preventing the occurrence and minimizing the adverse effects of fires, accidents, and all other emergencies. This mission will be accomplished with firefighter pride, preparedness and professionalism, with a focus on quality customer service and continuous improvement. The Asheville Fire Department is an accredited agency, receiving its first accreditation status in 2005. AFD members continuously spend countless staff hours examining past, current, and future service levels and internal performances to compare them to current research and industry best practices in order to maintain its accreditation status. This designation, along with an ISO rating of 1, affirms that our firefighters are providing the highest service levels and professionalism while protecting the lives and property of all people in the city of Asheville. 2020 Strategic Plan Request an Incident Report Ride Along Form AVL ! ALERT Sign up to receive up-to-date information on emergency and non-emergency events via email, phone calls, voice or text messages. Decide what types of information you would like to receive, and unsubscribe at any time Latest from @AshevilleFD on Instagram Connect Address 100 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148 Asheville, NC 28802 Phone Number 828-259-5636 Email Address afdmailbox@ashevillenc.gov Emergency 9-1-1 Business HoursMonday-Thursday 8:30 a.m. - 5:00 p.m.EmailAFD MailboxFire on facebookFire on twitterFire on youtubeFire on instagramAdditional LinksREQUEST INCIDENT REPORT HYDRANT INFORMATION@AshevilleFD on Twitter Related Services Activities, Tips, Quick Links and More Keep safe with these fire and life safety helpful resources. Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel. City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter. Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions. Prepare for an emergency Resources and information to help you prepare for an emergency. Get a smoke alarm installed How to submit a request for a smoke alarm. Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance. Explore Related ServicesRelated Projects Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room. Explore Related ProjectsFire News City Council identifies FY25 priorities at Council Retreat February 22-23, 2024 Posted on February 23, 2024February 26, 2024 by Kim Miller During the recent Council Retreat on February 22 & 23, 2024, Asheville City Council was able to establish 6 strategic priorities for the next fiscal year. The strategic priorities help guide City Council, City staff, and the City’s annual operating and capital budget and annual work plans. The 6 priorities for FY2025 are: Neighborhood and Climate Resilience Equitable, [...] Community input requested for Asheville Fire Department’s Strategic Plan Posted on February 20, 2024February 20, 2024 by Christy Edwards As part of an ongoing commitment to collaboration and continuous improvement, the Asheville Fire Department (AFD) is excited to invite the community to participate in a survey to develop its new strategic plan. This short survey, open until March 19, will allow the department to collect the community’s thoughts, expectations, and priorities to [...] Calling all blood donors, Battle of the Badges is back! Posted on February 19, 2024 by Kim Miller Battle of the Badges is back! This good-natured “battle” between our first responders is all about saving lives. Let’s roll up our shirt sleeves and donate blood to save lives on Wednesday, Feb. 21. Bragging rights are on the line as agencies compete to see who donates the most pints of blood. Each donor will receive [...] Explore Fire News
Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel.
City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter.
Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions.
Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance.
Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room.
City Council identifies FY25 priorities at Council Retreat February 22-23, 2024 Posted on February 23, 2024February 26, 2024 by Kim Miller During the recent Council Retreat on February 22 & 23, 2024, Asheville City Council was able to establish 6 strategic priorities for the next fiscal year. The strategic priorities help guide City Council, City staff, and the City’s annual operating and capital budget and annual work plans. The 6 priorities for FY2025 are: Neighborhood and Climate Resilience Equitable, [...]
Community input requested for Asheville Fire Department’s Strategic Plan Posted on February 20, 2024February 20, 2024 by Christy Edwards As part of an ongoing commitment to collaboration and continuous improvement, the Asheville Fire Department (AFD) is excited to invite the community to participate in a survey to develop its new strategic plan. This short survey, open until March 19, will allow the department to collect the community’s thoughts, expectations, and priorities to [...]
Calling all blood donors, Battle of the Badges is back! Posted on February 19, 2024 by Kim Miller Battle of the Badges is back! This good-natured “battle” between our first responders is all about saving lives. Let’s roll up our shirt sleeves and donate blood to save lives on Wednesday, Feb. 21. Bragging rights are on the line as agencies compete to see who donates the most pints of blood. Each donor will receive [...]