Specialized Operations Division Last updated or reviewed on July 1, 2026 The Specialized Operations Division supports a department-wide effort to strengthen community policing across Asheville. The division comprises three dedicated units: the Traffic Safety Unit, School Resource Officers, and the Housing Authority Policing Team, and additionally oversees all department special events and community programs. The division brings together dedicated teams that deliver focused public safety services, localized outreach, and targeted traffic enforcement across Asheville. Division Units & Services Traffic Safety Unit The unit focuses on preventing crashes before they happen. That means addressing dangerous driving behaviors like speeding and impaired driving, investigating serious collisions, and using data to put officers where they’re needed most. Their goal is simple: fewer crashes, fewer injuries, and safer streets for everyone who uses them: drivers, cyclists, and pedestrians. Traffic Enforcement Requests Community members are encouraged to report localized traffic safety concerns. If you notice a persistent traffic problem in your neighborhood, you can help the Asheville Police Department address it by submitting a formal request. Complete the Traffic Enforcement Request Form to submit a report online. Information to Include in Your Request To help officers respond efficiently and deploy resources effectively, please provide the following details in your form: Description of the Problem: For example, speeding, running stop signs, or reckless driving. Specific Location: Provide the exact street name, block number, or closest intersection. Days and Times: Note the specific days of the week and times of day when the violation most frequently occurs. Contact Information For questions or additional inquiries regarding traffic safety initiatives, contact the APD Traffic Safety Unit directly via email at apdtrafficsafetyunit@ashevillenc.gov. Housing Authority Policing Unit The division features a dedicated Housing Authority Policing Team focused entirely on building relationships, improving quality of life, and reducing crime in public housing communities. Officers work collaboratively with residents, housing staff, and community partners through proactive engagement and localized problem-solving. How to Report Suspicious Activity Anonymously APD encourages residents to look out for their neighbors, family, and community by reporting unusual or suspicious activity. What you notice matters, and your voice helps keep the community safe. If you see something that does not feel right, you can share information completely anonymously. Your identity is protected, and you do not have to give your name. Submit an Anonymous Tip via Text: Text the keyword TIP2APD followed by your message to 847411 (TIP411). Download the App: You can also submit tips through the Asheville Police Department TIP2APD Mobile App for iOS and Android. In the event of an immediate emergency or a crime in progress, please dial 911. If you notice something that doesn’t feel right or have information you want to share, you can do so anonymously using Tip411 (TIP2APD). You don’t have to give your name, and your identity is protected. Sharing what you see helps look out for the people who live here—your neighbors, your family, and yourself. What you notice matters. Your voice matters. And when neighbors speak up, it helps make the community safer and stronger for everyone. 📱 How to Send an Anonymous Tip: Text: 847411 and in the message box type TIP2APD and include the tip right after Then: Once your message is sent, you will receive a confirmation text that says: “Thx for submitting your msg to tip411…” Smartphone users: Scan the QR code below to download the Tip411 app ✔️ Tips are 100% anonymous ✔️ Allows for a two-way conversation with police—while protecting your identity ✔️ Available 24/7 Your voice matters. Your experience matters. And your tips help build a safer, stronger community for everyone. See something. Say something. Neighbors looking out for neighbors makes all the difference. School Resource Unit Our School Resource Officers (SROs) work directly within local schools to maintain a safe, supportive learning environment, mentor students, and bridge the gap between youth and law enforcement. To read more about our school safety initiatives, view staff photos, and meet the team, please visit the School Resource Officers Tab to view the names and biographical details of our current SROs. School Resource Officers work with the Traffic Safety Unit to help enhance roadway safety around schools while expanding traffic safety education and awareness for students. Together, they coordinate efforts to reduce traffic-related risks, increase visibility in school zones, and promote safe driving behaviors among students, families, and commuters to help encourage responsible habits at an early age. Community Programs & Public Events The Specialized Operations Division bridges the gap between law enforcement and the Asheville community through interactive education, youth mentorship, and public events. Department Programs: The division hosts interactive community engagement initiatives, including the Citizens Police Academy, Immersion Academy, and Junior Police Academy. To view more information, upcoming dates, eligibility details, and application materials for all three academies, please navigate to the Asheville Police Department Community Programs and Academies Tab. Special Events Coordination: Operational planning, traffic control, and safety monitoring for city-approved public gatherings, parades, and festivals across Asheville.
