Specialized Operations Division Last updated or reviewed on July 21, 2026 The Specialized Operations Division supports a department-wide effort to strengthen community policing across Asheville. The division comprises three dedicated units: the Traffic Safety Unit, School Resource Officers, and the Housing Authority Policing Team, and additionally oversees all department special events and community programs. The division brings together dedicated teams that deliver focused public safety services, localized outreach, and targeted traffic enforcement across Asheville. Division Units & Services Traffic Safety Unit The Traffic Safety Unit focuses on preventing crashes before they happen by addressing dangerous driving behaviors like speeding and impaired driving. The unit investigates serious collisions and uses data to deploy officers where they’re needed most. Their goal is simple: fewer crashes, fewer injuries, and safer streets for drivers, cyclists, and pedestrians. Traffic Enforcement Requests Community members are encouraged to report localized traffic safety concerns. If you notice a persistent traffic problem in your neighborhood, you can help the Asheville Police Department address it by submitting a formal request. Submit a request by using the Traffic Enforcement Request Form. Information to Include in Your Request To help officers respond efficiently and deploy resources effectively, please provide the following details: Description of the Problem: For example, speeding, running stop signs, or reckless driving. Specific Location: Exact street name, block number, or closest intersection. Days and Times: Specific days of the week and times of day when the violation most frequently occurs. Traffic Safety Unit Contact Information For questions or additional inquiries regarding traffic safety initiatives, email the APD Traffic Safety Unit at policetrafficsafetyunit@ashevillenc.gov Housing Authority Policing Unit The Housing Authority Policing Team focuses on building relationships, improving quality of life, and reducing crime in Housing Authority of the City of Asheville (HACA) managed properties. Officers work collaboratively with residents, housing staff, and community partners through proactive engagement and localized problem-solving. How to Report Suspicious Activity Anonymously APD encourages residents to look out for their neighbors, family, and community by reporting unusual or suspicious activity. What you notice matters, and your voice helps keep the community safe. If you see something that does not feel right, you can share information completely anonymously. Your identity is protected, and you do not have to give your name. Text Message: Text the keyword TIP2APD followed by your message to 847411 (TIP411). Once your message is sent, you will receive a confirmation text that says: “Thx for submitting your msg to tip411…” Mobile App: Download the TIP2APD Mobile App for iOS and Android by searching your app store. In the event of an immediate emergency or a crime in progress, please dial 911. If you notice something that doesn’t feel right or have information you want to share, you can do so anonymously using Tip411 (TIP2APD). You don’t have to give your name, and your identity is protected. Sharing what you see helps look out for the people who live here—your neighbors, your family, and yourself. What you notice matters. Your voice matters. And when neighbors speak up, it helps make the community safer and stronger for everyone. Key Benefits of Tip411 Tips are 100% anonymous. Allows for a two-way conversation with police while protecting your identity Available 24/7 Housing Unit Contact Information For general questions, contact the APD Housing Team directly via email at apdhousingteam@ashevillenc.gov School Resource Unit Our School Resource Officers (SROs) work directly within Asheville City schools to maintain a safe, supportive learning environment, mentor students, and bridge the gap between youth and law enforcement. Learn more about school safety initiatives, view staff photos, and meet current SROs on the School Resource Officers Tab. School Zone Safety Collaboration School Resource Officers work with the Traffic Safety Unit to help enhance roadway safety around schools and expand traffic safety education and awareness for students. Together, they coordinate efforts to: Reduce traffic-related risks in school zones. Increase officer visibility in school zones during pick-up and drop-off times. Promote safe driving behaviors among students, families, and commuters. Community Programs and Public Events The Specialized Operations Division bridges the gap between law enforcement and the Asheville community through interactive education, youth mentorship, and public events. Department Programs: The division hosts interactive community engagement initiatives, including the Citizens Police Academy, Immersion Academy, and Junior Police Academy. View program details, dates, eligibility, and applications on the Department Programs and Academies Page. Special Events Coordination: The Division manages operational planning, traffic control, and safety monitoring for city-approved public gatherings, parades, and festivals across Asheville.
