What we do Last updated or reviewed on November 13, 2025 The mission of the City of Asheville Fire Department is to protect the lives, property, and environment of all people within Asheville by preventing the occurrence and minimizing the adverse effects of fires, accidents, and all other emergencies. This mission will be accomplished with firefighter pride, preparedness, and professionalism, focusing on quality customer service and continuous improvement. The Asheville Fire Department is an accredited agency, receiving its first accreditation status in 2005. AFD members continuously spend countless staff hours examining past, current, and future service levels and internal performances to compare them with current research and industry best practices, thereby maintaining its accreditation status. This designation, along with an ISO rating of 1, affirms that our firefighters provide the highest service levels and professionalism while protecting the lives and property of all people in the city of Asheville. 2020 Strategic Plan Request an Incident Report Request an AFD Event or Appearance Request a Smoke Alarm Installation AVL ! ALERT Sign up to receive up-to-date information on emergency and non-emergency events via email, phone calls, voice or text messages. Decide what types of information you would like to receive, and unsubscribe at any time Latest from @AshevilleFD on Instagram Connect Address 100 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148 Asheville, NC 28802 Phone Number 828-259-5636 Email Address afdmailbox@ashevillenc.gov Emergency 9-1-1 Business HoursMonday-Thursday 8:30 a.m. - 5:00 p.m.EmailAFD MailboxFire on facebookFire on twitterFire on youtubeFire on instagramAdditional LinksREQUEST A 911 RECORDREQUEST AN EVENT@AshevilleFD on Twitter Related Services Activities, Tips, Quick Links and More Keep safe with these fire and life safety helpful resources. Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel. City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter. Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions. Prepare for an emergency Resources and information to help you prepare for an emergency. Get a smoke alarm installed How to submit a request for a smoke alarm. Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance. Explore Related ServicesRelated Projects Oakley Public Safety Complex The new fire station is the first of two phases for the Oakley Public Safety Complex project, which will enhance public safety in East Asheville. Municipal Building Capital Repairs & Restoration Project The Municipal Building Capital Repairs & Restoration project is a structural repair project to demolish and replace the elevated slab floor of the Fire Station 1 apparatus bay. Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room. Explore Related ProjectsFire News Controlled burn planned for early December near Aston Park Posted on November 24, 2025December 2, 2025 by Jessica Hughes UPDATE December 2 at 9:30 a.m.: A controlled burn planned near Aston Park for Wednesday, December 3, 2025, has been postponed. A new date has not been determined, but the Asheville Fire Department will alert the media, surrounding residents, and businesses within 48 hours of the new date via AVL Alerts. New Fire Station coming to Oakley: Public invited to learn about and share input on the project Posted on November 5, 2025November 5, 2025 by Kim Miller Get involved! Join us at the Nov. 17 drop-in community event to learn about a project to replace Asheville’s Fire Station 9 in Oakley. Oakley Public Safety Complex Posted on October 27, 2025October 27, 2025 by Meredith Friedheim Click to read more. Explore Fire News
Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel.
City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter.
Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions.
Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance.
Oakley Public Safety Complex The new fire station is the first of two phases for the Oakley Public Safety Complex project, which will enhance public safety in East Asheville.
Municipal Building Capital Repairs & Restoration Project The Municipal Building Capital Repairs & Restoration project is a structural repair project to demolish and replace the elevated slab floor of the Fire Station 1 apparatus bay.
Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room.
Controlled burn planned for early December near Aston Park Posted on November 24, 2025December 2, 2025 by Jessica Hughes UPDATE December 2 at 9:30 a.m.: A controlled burn planned near Aston Park for Wednesday, December 3, 2025, has been postponed. A new date has not been determined, but the Asheville Fire Department will alert the media, surrounding residents, and businesses within 48 hours of the new date via AVL Alerts.
New Fire Station coming to Oakley: Public invited to learn about and share input on the project Posted on November 5, 2025November 5, 2025 by Kim Miller Get involved! Join us at the Nov. 17 drop-in community event to learn about a project to replace Asheville’s Fire Station 9 in Oakley.
Oakley Public Safety Complex Posted on October 27, 2025October 27, 2025 by Meredith Friedheim Click to read more.
