Asheville Asks – What is WaterSmart and how can I use it?
Water Resources is excited to announce the launch of WaterSmart, a free and user-friendly online service for our customers to help manage your water consumption and your utility bill.
Department: Water
City Council takes action on Helene Recovery at January 27, 2026 Council Meeting
All City Council meetings are open to the public , with live streams of meetings and recordings also available on the City of Asheville YouTube channel.
City of Asheville Winter Storm Informational Updates
This post will contain the most recent information pertaining to the extreme winter weather forecasted for our area. Please monitor for rolling updates
Environment & Education Opportunities
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City of Asheville December & January holiday closings and service impacts
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City of Asheville offices close Nov. 27 & 28 in observance of the Thanksgiving holiday
City offices will be closed to oberve the Thanksgiving Holiday. The City wishes all in our community a safe and festive holiday.
Neighborhood Water Line Enhancement Projects Area 7
This project area includes the Beacon Village area in Swannanoa and Joyner Avenue in west Asheville.
City of Asheville offices to close Tuesday, Nov. 11 and Veterans Day Ceremony
City Offices will be closed to Nov. 11 to observe Veterans Day
City Council takes action on Helene Recovery items at October 28 Council Meeting
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Asheville Asks: Why did I receive a notification that my water service will be cut off?
While most customers have since resumed regular payments for utility services; some have not paid their bills since before Hurricane Helene, which occurred a year ago. Beginning in early November, customers who have outstanding balances will be notified of water service cuts.
City Council takes action on Helene Recovery items at October 14 Council Meeting
At the October 14 City Council meeting, Council members undertook consideration of several Helene Recovery agenda items as the City and community continue to move forward with recovery related projects and needs. This article contains a list of the items, grouped by topic or category, actions, and impacts.
Temporary water pre-treatment systems to remain operational through November
The City of Asheville is sharing an update on the temporary water pre-treatment systems installed at the North Fork and DeBruhl water treatment plants after Hurricane Helene. These systems will remain in place and operational through at least November 30, 2025, thanks to continued funding support from FEMA.