Homeless Strategy

Homelessness is bad for our community: people who experience it are community members in dire need, and people not experiencing it are often negatively impacted by its effects.  Whether we’re experiencing homelessness, frustrated by what’s happening around our businesses or in our neighborhoods, or seeking to advocate and take action, we all want the same outcome: zero homelessness in Asheville.  By focusing on that shared goal and working towards it together, we can build a strategy and a community-wide response that ends homelessness and fosters a community where all of us can thrive.

People in our community experience homelessness when they’re unable to afford housing or lack sufficient support and resources during a normal life crisis.  The goal of the community’s homeless service system is to respond to that crisis as quickly and sustainably as possible, with right-sized services that may include homelessness prevention, street outreach, emergency shelter, transitional housing, housing navigation, or permanent housing with rental assistance and case management.  These interventions are provided by an array of individual organizations with a variety of missions, approaches to service delivery, programs, populations served, and funding.


The City of Asheville is not a direct service provider or authority, and instead works alongside service providers and other stakeholders to support and expand community capacity and strategies to meet the needs of people experiencing homelessness.  The City serves as the designated Lead Agency for the NC-501 Asheville-Buncombe Continuum of Care, and in that role facilitates community access to federal funding for homeless and housing programs, manages the Homeless Management Information System to help service providers collect data and decision makers evaluate performance, and supports the Homeless Initiative Advisory Committee (HIAC), which serves as the governance board overseeing policy, strategy, and federal resource allocation for the Continuum of Care. HIAC is responsible for developing a collective vision and an effective and streamlined community-wide collaboration to maximize resources and efforts to best respond to homelessness together as a unified Continuum of Care.

Seeking Housing Assistance?


How to Participate

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Take Action: Join the Continuum of Care

The Continuum of Care is the collaborative planning body responsible for developing and overseeing a comprehensive and well-coordinated system of effective services designed to quickly resolve occurrences of homelessness.  Through membership in the Continuum of Care, stakeholders elect a board of directors, serve on committees and work groups, and take action together to respond to homelessness in Asheville and Buncombe County.

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Sign up to receive updates from the Homeless Strategy Division about initiatives, training opportunities, and funding.



Contact Information

Homeless Strategy Division staff value equity, problem solving, data-driven strategies, collaboration, transparency, and learning from experts, especially people with lived experience of homelessness.  Contact us to learn more about how you can be part of the solution to homelessness in our community.

Emily Ball

Homeless Strategy Division Manager


(828) 271-6129