Water Fees and Charges Last updated or reviewed on April 21, 2026 The City of Asheville (City) strives to ensure information on City websites is accessible. Our goal is to deliver a web experience that achieves “Level AA” conformance according to the Web Content Accessibility Guidelines v2.1 (WCAG 2.1). Some of the content on this page may not be fully accessible per ADA guidelines. If you encounter any accessibility barriers, please contact waterengineering@ashevillenc.gov for personal assistance. July 1, 2025 – June 30, 2026 Fees and Charges Manual All water accounts are charged a base fee (based on meter size). Additionally, there is a volume charge per 100 cubic feet (ccf) of water used (1 ccf = 748 gallons). Residential consumption charges for bills issued on or after September 01, 2025. Residential Consumption Charges Consumption Type Charge Single-Family Residential $5.60 per ccf Multi-Family Residential $5.32 per ccf Commercial consumption charges for bills issued on or after September 01, 2025. Commercial Consumption Charges Consumption Type Charge Commercial less than or equal to 1,000 ccf monthly $5.32 per ccf Commercial over 1,000 ccf monthly $3.82 per ccf Commercial less than or equal to 2,000 ccf bimonthly $5.32 per ccf Commercial over 2,000 ccf bimonthly $3.82 per ccf Irrigation, manufacturer, and wholesale consumption charges for bills issued on or after September 01, 2025. Irrigation, Manufacturer and Wholesale Consumption Charges Consumption Type Charge Irrigation $7.74 per ccf Manufacturer less than or equal to 1,000 ccf monthly $5.32 per ccf Manufacturer over 1,000 ccf monthly $3.71 per ccf Manufacturer less than or equal to 2,000 ccf bimonthly $5.32 per ccf Manufacturer over or equal to 2,000 ccf bimonthly $3.71 per ccf Wholesale Consumption $2.18 per ccf Notice: Wholesale Customers paying a fixed monthly capacity charge are billed $184 per 10,000 gallons per day of capacity committed. Wholesale Customers paying a volume charge are billed $1.23 per ccf unless their contract specifies otherwise. Base Charge Description of Revenue: Fees charged for water connection and usage. All water accounts are charged a Bimonthly Base Fee as well as a volume charge per 100 cubic feet (ccf) of water used (1 ccf = 748 gallons). The Base Fee charge is contingent on the size of the Meter as follows: Fee Schedule Effective July 1, 2024 Meter Size Monthly Base Fee Bimonthly Base Fee 5/8″ $7.34 $13.34 3/4″ $10.04 $18.76 1″ $15.86 $30.40 1 1/2″ $30.40 $59.48 2″ $47.85 $94.38 3″ $94.38 $187.46 4″ $146.74 $292.16 6″ $292.16 $583.01 8″ $466.67 $932.03 10″ $1,222.88 $2,444.45 *Some commercial and manufacturing customers are billed monthly rather than bimonthly. Beginning in July 2022, these customers will be billed half the bimonthly base fee, plus a small fee to cover the administrative cost of more frequent billing. Rate for water use by ccf Single Family Residential: $5.21 per ccf Multi-Family Residential: $4.95 per ccf Irrigation: $7.20 per ccf Delinquent Fees Late payments incur a delinquent fee of $15. The second delinquent fee is $50. Tampering or Obstructing Access Customers who damage or tamper with the water system or who obstruct access to the meter will be charged $200 for the first time, $500 for the second time, and a new tap and meter fee for additional times. Tampering is also subject to criminal charges. There are also additional fees for Unauthorized Fire Hydrant Use. Deposits A $100 refundable deposit will be charged to customers who have not established good credit. Contact Information Customer Services (828) 251-1122
