Water Forms, Reports, Fees, Charges and Policies


Forms

 

Hydrant Flow Test Application

Letter of Commitment Process and Application (large projects)

Water Available Application (small projects)

Approved Water Manufacturers Product List – updated February 2020

List of Approved Backflow Prevention Assemblies – updated July 19,2017

 


Reports

 

Annual Water Quality Report

 


Fees and Charges

 

Consumption charges and other fees

 


Policies

 

Water Policies– revised June 29,2018

Irrigation Meter Requirements – updated April 11,2016

City of Asheville Water Resources Design and Construction Manual – revised December 13,2016

City of Asheville Water Resources Standard Details – updated May 2017

 


Updated 2/5/2020

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Pay your water bill

How to pay your water bill, with convenient online, automatic draft, mail or in person options.

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Rates and Fees

View a list of water consumption charges for various types of activities, as well as information on other water fees.

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Sewer services

Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.

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Water quality and advisories

View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.

Water Forms, Reports, Fees, Charges and Policies News

Process improvement photo illustration
Asheville City Council approves pilot program designed to reduce discolored water following water line breaks or outages  

  As the City of Asheville works to proactively maintain and invest in Asheville’s water system, Water Resources will begin a pilot program this year to identify ways to enhance its flushing program as a tool to help mitigate impacts to our customers.   At their Feb. 25 meeting, City Council authorized execution of a $50,000 contract with [...]

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Asheville is focused on delivering safe, clean water to our customers every time they turn on that tap 

  We’ve heard a lot following this month’s waterline break!  As we continue to invest millions of dollars in our water delivery system, there may be disruptions. While City staff do their best to minimize the inconvenience of water outages and boil water advisories, they will unfortunately happen from time to time. And we are doing everything [...]

photo of fire hydrant open
Crews flushing pockets of discolored water following transmission line break

  Asheville Water Maintenance crews are flushing lines of discolored water following the break of a 24-inch transmission line in east Asheville late Tuesday night. The entire water system is not affected, but discolored water is showing up in pockets from the 200 block of Patton Avenue downtown, to portions of Hilliard Avenue, Amboy Road and as [...]