Water Forms, Reports, Fees, Charges and Policies Forms Hydrant Flow Test Application Letter of Commitment Process and Application (large projects) Water Available Application (small projects) Approved Water Manufacturers Product List – updated February 2020 List of Approved Backflow Prevention Assemblies – updated August 21, 2020 Reports Annual Water Quality Report Fees and Charges Consumption charges and other fees Policies Water Policies– revised June 29, 2018 Irrigation Meter Requirements – updated April 11, 2016 City of Asheville Water Resources Design and Construction Manual – revised December 13, 2016 City of Asheville Water Resources Standard Details – updated May 2017 Updated 8/21/2020 Related Services Learn more about our water, the environment and waste reduction The City of Asheville Water Resources Department has an education program. We offer tours of our water treatment plants, as well as lessons on the environment and water quality. Pay your water bill How to pay your water bill, with convenient online, automatic draft, mail or in person options. Rates and Fees View a list of water consumption charges for various types of activities, as well as information on other water fees. Sewer services Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information. Water quality and advisories View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area. Start or stop water service Instructions for starting or stopping water service. Higher than expected bills What to do if you have received a bill that seems too high, which may be a sign of a water leak. Enroll in e-billing Go green with E-Billing for your water utility services. More Related Services Water Forms, Reports, Fees, Charges and Policies News Asheville City Council clears way for automated water metering system Posted on September 22, 2020 by Polly McDaniel Coming your way in 2021: smart water meters. At their Sept. 22 meeting, Asheville City Council authorized the City Manager to execute an agreement with Cavanaugh and Associates to develop, facilitate and complete the Request for Proposals process for selection of an “advanced metering infrastructure system.” That’s a mouthful but what it means is that the [...] City of Asheville rolls out repayment plan for customers who fell behind in utility payments Posted on August 26, 2020August 25, 2020 by Polly McDaniel On March 13, in response to the COVID-19 public health emergency, Asheville Water Resources suspended all water account disconnections due to non-payment of City of Asheville combined utility bills. On March 31, the state of North Carolina followed suit with an executive order by Gov. Roy Cooper that also suspended utility disconnections due to the [...] City of Asheville provides virtual presentation about completion of the North Fork Dam Improvement Project Posted on August 12, 2020August 17, 2020 by Polly McDaniel After more than two years of construction, the North Fork Dam Improvement Project is nearing completion. This will deliver to our community a safer dam with more capacity to hold water from the reservoir and one that is better enforced against potential seismic activity. It is scheduled to be fully operational as of Oct. 31. As this [...] More Water Forms, Reports, Fees, Charges and Policies News
Learn more about our water, the environment and waste reduction The City of Asheville Water Resources Department has an education program. We offer tours of our water treatment plants, as well as lessons on the environment and water quality.
Pay your water bill How to pay your water bill, with convenient online, automatic draft, mail or in person options.
Rates and Fees View a list of water consumption charges for various types of activities, as well as information on other water fees.
Sewer services Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.
Water quality and advisories View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.
Higher than expected bills What to do if you have received a bill that seems too high, which may be a sign of a water leak.
Asheville City Council clears way for automated water metering system Posted on September 22, 2020 by Polly McDaniel Coming your way in 2021: smart water meters. At their Sept. 22 meeting, Asheville City Council authorized the City Manager to execute an agreement with Cavanaugh and Associates to develop, facilitate and complete the Request for Proposals process for selection of an “advanced metering infrastructure system.” That’s a mouthful but what it means is that the [...]
City of Asheville rolls out repayment plan for customers who fell behind in utility payments Posted on August 26, 2020August 25, 2020 by Polly McDaniel On March 13, in response to the COVID-19 public health emergency, Asheville Water Resources suspended all water account disconnections due to non-payment of City of Asheville combined utility bills. On March 31, the state of North Carolina followed suit with an executive order by Gov. Roy Cooper that also suspended utility disconnections due to the [...]
City of Asheville provides virtual presentation about completion of the North Fork Dam Improvement Project Posted on August 12, 2020August 17, 2020 by Polly McDaniel After more than two years of construction, the North Fork Dam Improvement Project is nearing completion. This will deliver to our community a safer dam with more capacity to hold water from the reservoir and one that is better enforced against potential seismic activity. It is scheduled to be fully operational as of Oct. 31. As this [...]