Water Forms, Reports, Fees, Charges and Policies


Forms

 

Hydrant Flow Test Application

Letter of Commitment Process and Application (large projects)

Water Available Application (small projects)

Approved Water Manufacturers Product List – updated February 2020

List of Approved Backflow Prevention Assemblies – updated August 21, 2020

 


Reports

 

Annual Water Quality Report

 


Fees and Charges

 

Consumption charges and other fees

 


Policies

 

Water Policies– revised June 29, 2018

Irrigation Meter Requirements – updated April 11, 2016

City of Asheville Water Resources Design and Construction Manual – revised December 13, 2016

City of Asheville Water Resources Standard Details – updated May 2017

 


Updated 8/21/2020

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Pay your water bill

How to pay your water bill, with convenient online, automatic draft, mail or in person options.

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Rates and Fees

View a list of water consumption charges for various types of activities, as well as information on other water fees.

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Sewer services

Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.

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Water quality and advisories

View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.

Water Forms, Reports, Fees, Charges and Policies News

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Asheville extends repayment plan for customers who fell behind in utility payments

    Understanding the continuing economic hardships caused by the COVID-19 pandemic, the City of Asheville is extending the safeguarding of City utility accounts for all customers from shut-offs due to nonpayment.   To be clear: Bills will not be forgiven, but rather customers who fell behind in payments will be offered payment plans to help them catch up [...]

Water line installation
Asheville Water Resources to replace water lines in seven areas

  Asheville Water Resources has identified seven areas for neighborhood water line replacements from late 2020 through 2021. This includes multiple water lines along bustling South Tunnel Road, which will be transferred to a newer larger existing waterline; 950 lineal feet of water line on Brevard Road; and other projects, including two residential areas in Buncombe [...]

Water meter illustration
Asheville City Council clears way for automated water metering system

  Coming your way in 2021: smart water meters. At their Sept. 22 meeting, Asheville City Council authorized the City Manager to execute an agreement with Cavanaugh and Associates to develop, facilitate and complete the Request for Proposals process for selection of an “advanced metering infrastructure system.”      That’s a mouthful but what it means is that the [...]