Water Forms, Reports, Fees, Charges and Policies Forms Hydrant Flow Test Application Letter of Commitment Process and Application (large projects) Water Available Application (small projects) Approved Water Manufacturers Product List – updated February 2020 List of Approved Backflow Prevention Assemblies – updated July 19,2017 Reports Annual Water Quality Report Fees and Charges Consumption charges and other fees Policies Water Policies– revised June 29,2018 Irrigation Meter Requirements – updated April 11,2016 City of Asheville Water Resources Design and Construction Manual – revised December 13,2016 City of Asheville Water Resources Standard Details – updated May 2017 Updated 2/5/2020 Related Services Learn more about our water, the environment and waste reduction The City of Asheville Water Resources Department has an education program. We offer tours of our water treatment plants, as well as lessons on the environment and water quality. Pay your water bill How to pay your water bill, with convenient online, automatic draft, mail or in person options. Rates and Fees View a list of water consumption charges for various types of activities, as well as information on other water fees. Sewer services Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information. Water quality and advisories View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area. Start or stop water service Instructions for starting or stopping water service. Higher than expected bills What to do if you have received a bill that seems too high, which may be a sign of a water leak. Enroll in e-billing Go green with E-Billing for your water utility services. More Related Services Water Forms, Reports, Fees, Charges and Policies News Asheville City Council approves pilot program designed to reduce discolored water following water line breaks or outages Posted on February 25, 2020February 25, 2020 by Polly McDaniel As the City of Asheville works to proactively maintain and invest in Asheville’s water system, Water Resources will begin a pilot program this year to identify ways to enhance its flushing program as a tool to help mitigate impacts to our customers. At their Feb. 25 meeting, City Council authorized execution of a $50,000 contract with [...] Asheville is focused on delivering safe, clean water to our customers every time they turn on that tap Posted on January 22, 2020 by Polly McDaniel We’ve heard a lot following this month’s waterline break! As we continue to invest millions of dollars in our water delivery system, there may be disruptions. While City staff do their best to minimize the inconvenience of water outages and boil water advisories, they will unfortunately happen from time to time. And we are doing everything [...] Crews flushing pockets of discolored water following transmission line break Posted on January 8, 2020January 13, 2020 by Polly McDaniel Asheville Water Maintenance crews are flushing lines of discolored water following the break of a 24-inch transmission line in east Asheville late Tuesday night. The entire water system is not affected, but discolored water is showing up in pockets from the 200 block of Patton Avenue downtown, to portions of Hilliard Avenue, Amboy Road and as [...] More Water Forms, Reports, Fees, Charges and Policies News
Learn more about our water, the environment and waste reduction The City of Asheville Water Resources Department has an education program. We offer tours of our water treatment plants, as well as lessons on the environment and water quality.
Pay your water bill How to pay your water bill, with convenient online, automatic draft, mail or in person options.
Rates and Fees View a list of water consumption charges for various types of activities, as well as information on other water fees.
Sewer services Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.
Water quality and advisories View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.
Higher than expected bills What to do if you have received a bill that seems too high, which may be a sign of a water leak.
Asheville City Council approves pilot program designed to reduce discolored water following water line breaks or outages Posted on February 25, 2020February 25, 2020 by Polly McDaniel As the City of Asheville works to proactively maintain and invest in Asheville’s water system, Water Resources will begin a pilot program this year to identify ways to enhance its flushing program as a tool to help mitigate impacts to our customers. At their Feb. 25 meeting, City Council authorized execution of a $50,000 contract with [...]
Asheville is focused on delivering safe, clean water to our customers every time they turn on that tap Posted on January 22, 2020 by Polly McDaniel We’ve heard a lot following this month’s waterline break! As we continue to invest millions of dollars in our water delivery system, there may be disruptions. While City staff do their best to minimize the inconvenience of water outages and boil water advisories, they will unfortunately happen from time to time. And we are doing everything [...]
Crews flushing pockets of discolored water following transmission line break Posted on January 8, 2020January 13, 2020 by Polly McDaniel Asheville Water Maintenance crews are flushing lines of discolored water following the break of a 24-inch transmission line in east Asheville late Tuesday night. The entire water system is not affected, but discolored water is showing up in pockets from the 200 block of Patton Avenue downtown, to portions of Hilliard Avenue, Amboy Road and as [...]