Water Forms, Reports, Fees, Charges and Policies Forms Hydrant Flow Test Application Letter of Commitment Process and Application (large projects) Water Available Application (small projects) Approved Water Manufacturers Product List – updated February 2020 List of Approved Backflow Prevention Assemblies – updated August 21, 2020 Reports Annual Water Quality Report Fees and Charges Consumption charges and other fees Policies Water Policies– revised June 29, 2018 Irrigation Meter Requirements – updated April 11, 2016 City of Asheville Water Resources Design and Construction Manual – revised December 13, 2016 City of Asheville Water Resources Standard Details – updated May 2017 Updated 8/21/2020 Related Services Learn more about our water, the environment and waste reduction The City of Asheville Water Resources Department has an education program. We offer tours of our water treatment plants, as well as lessons on the environment and water quality. Pay your water bill How to pay your water bill, with convenient online, automatic draft, mail or in person options. Rates and Fees View a list of water consumption charges for various types of activities, as well as information on other water fees. Sewer services Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information. Water quality and advisories View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area. Start or stop water service Instructions for starting or stopping water service. Higher than expected bills What to do if you have received a bill that seems too high, which may be a sign of a water leak. Enroll in e-billing Go green with E-Billing for your water utility services. More Related Services Water Forms, Reports, Fees, Charges and Policies News North Fork Dam Improvement Project earns national dam safety award Posted on August 9, 2021August 9, 2021 by Polly McDaniel Doing the right thing is its own reward, but it’s nice to be acknowledged on a national level for a job well done. Completed in 2020, Asheville’s North Fork Spillway and Embankment improvement Project not only makes the North Fork Dam safer against major storm and seismic activity for our community, it’s [...] Asheville Water Resources undertakes multi-year process to identify and eliminate any source of lead from system Posted on June 22, 2021July 23, 2021 by Polly McDaniel In March, the Environmental Protection Agency revised its Lead and Copper Rule that strengthens regulations for eliminating lead from drinking water. The new requirements mandates, among other things, that water utilities nationwide increase tap water testing, and that they create a service line inventory to check for the presence of lead pipes in water systems, [...] Asheville customers asked to conserve water usage Posted on May 26, 2021 by Polly McDaniel Asheville Water Resources continues to make improvements at its water treatment facilities. Current circumstances, combined with hot, dry weather, have produced water demand at a level that will be difficult to sustain. For this reason, the City of Asheville is asking our customers to take voluntary water conservation measures. You can reduce usage the following ways: Stop outdoor [...] More Water Forms, Reports, Fees, Charges and Policies News
Learn more about our water, the environment and waste reduction The City of Asheville Water Resources Department has an education program. We offer tours of our water treatment plants, as well as lessons on the environment and water quality.
Pay your water bill How to pay your water bill, with convenient online, automatic draft, mail or in person options.
Rates and Fees View a list of water consumption charges for various types of activities, as well as information on other water fees.
Sewer services Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.
Water quality and advisories View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.
Higher than expected bills What to do if you have received a bill that seems too high, which may be a sign of a water leak.
North Fork Dam Improvement Project earns national dam safety award Posted on August 9, 2021August 9, 2021 by Polly McDaniel Doing the right thing is its own reward, but it’s nice to be acknowledged on a national level for a job well done. Completed in 2020, Asheville’s North Fork Spillway and Embankment improvement Project not only makes the North Fork Dam safer against major storm and seismic activity for our community, it’s [...]
Asheville Water Resources undertakes multi-year process to identify and eliminate any source of lead from system Posted on June 22, 2021July 23, 2021 by Polly McDaniel In March, the Environmental Protection Agency revised its Lead and Copper Rule that strengthens regulations for eliminating lead from drinking water. The new requirements mandates, among other things, that water utilities nationwide increase tap water testing, and that they create a service line inventory to check for the presence of lead pipes in water systems, [...]
Asheville customers asked to conserve water usage Posted on May 26, 2021 by Polly McDaniel Asheville Water Resources continues to make improvements at its water treatment facilities. Current circumstances, combined with hot, dry weather, have produced water demand at a level that will be difficult to sustain. For this reason, the City of Asheville is asking our customers to take voluntary water conservation measures. You can reduce usage the following ways: Stop outdoor [...]