Water Forms, Reports, Fees, Charges and Policies


Forms

 

Hydrant Flow Test Application

Letter of Commitment Process and Application (large projects)

Water Available Application (small projects)

Approved Water Manufacturers Product List – updated February 2020

List of Approved Backflow Prevention Assemblies – updated July 19,2017

 


Reports

 

Annual Water Quality Report

 


Fees and Charges

 

Consumption charges and other fees

 


Policies

 

Water Policies– revised June 29,2018

Irrigation Meter Requirements – updated April 11,2016

City of Asheville Water Resources Design and Construction Manual – revised December 13,2016

City of Asheville Water Resources Standard Details – updated May 2017

 


Updated 2/28/2020

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Pay your water bill

How to pay your water bill, with convenient online, automatic draft, mail or in person options.

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Rates and Fees

View a list of water consumption charges for various types of activities, as well as information on other water fees.

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Sewer services

Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.

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Water quality and advisories

View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.

Water Forms, Reports, Fees, Charges and Policies News

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East Asheville water repair may result in some discoloration

  Beginning on Friday, some East Asheville water customers may experience discolored water, due to an unexpected and necessary repair. No water outages are expected, though water pressure may vary from May 15-22, while this repair is being completed.   Asheville Water Resources is working to mitigate any impacts through flushing water lines in conjunction with this repair. [...]

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Asheville Water Resources reminds businesses about recommended quality measures that need to be taken before reopening 

    As state and local public health officials begin to ease restrictions, and outline what businesses can reopen, we wanted to share with you some necessary water information and precautions. Although water has been flowing continuously through the City of Asheville’s water system, private plumbing lines at local businesses closed during the Stay Home, Stay Safe [...]

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Asheville Water Resources employees serving vital roles during COVID-19 health emergency

  Water Production and Maintenance staff continue their work during  this pandemic to ensure safe water supply. The City of Asheville is following CDC, state and Buncombe Health Department guidelines in all of our operations. The health and safety of our communities and employees is our highest priority.   Here’s a look behind the scenes of Water Production [...]