Water Forms, Reports, Fees, Charges and Policies Forms Hydrant Flow Test Application Letter of Commitment Process and Application (large projects) Water Available Application (small projects) Approved Water Manufacturers Product List – updated March 2019 List of Approved Backflow Prevention Assemblies – updated July 19,2017 Reports Annual Water Quality Report Fees & Charges Consumption charges and other fees Policies Water Policies– revised June 29,2018 Irrigation Meter Requirements – updated April 11,2016 City of Asheville Water Resources Design and Construction Manual – revised December 13,2016 City of Asheville Water Resources Standard Details – updated May 2017 Related Services Learn more about our water, the environment and waste reduction The City of Asheville Water Resources Department has an education program. We offer tours of our water treatment plants, as well as lessons on the environment and water quality. Pay your water bill How to pay your water bill, with convenient online, automatic draft, mail or in person options. Rates and Fees View a list of water consumption charges for various types of activities, as well as information on other water fees. Sewer services Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information. Water quality and advisories View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area. Start or stop water service Instructions for starting or stopping water service. Higher than expected bills What to do if you have received a bill that seems too high, which may be a sign of a water leak. Enroll in e-billing Go green with E-Billing for your water utility services. More Related Services Water Forms, Reports, Fees, Charges and Policies News Final Asheville water transmission line tie-in to affect one neighborhood, Laurel Ridge Posted on November 18, 2019November 18, 2019 by Polly McDaniel With the final tie-in transmission waterline installation on the North Fork Waterline Bypass Project set for Friday, Nov. 22, into Saturday, Nov. 23, we want to clearly communicate to our customers about the expected timeline and impacts. This transmission line tie-in is expected to affect customers in the Laurel Ridge neighborhood near [...] Asheville streets drying out, Public Works monitoring for potential icy spots Posted on November 12, 2019November 15, 2019 by Polly McDaniel The snow that blew through Asheville this morning left wind in its wake, and that is drying out streets quickly. “We have been all around the city all morning and have found very few to no issues,” said City Streets Manager Chad Bandy. “We will continue to have trucks ready to address spots as they are [...] Final phase of North Fork Waterline Bypass Project installation to trigger slight system-wide impact Posted on October 30, 2019November 12, 2019 by Polly McDaniel As the City of Asheville moves into the final phase of the North Fork Waterline Bypass Project, we want to let everyone know about key dates for the final installations. This phase of the project involves a tie-in to a 36-inch transmission line very near the source at the dam. To do this, Water Resources [...] More Water Forms, Reports, Fees, Charges and Policies News
Learn more about our water, the environment and waste reduction The City of Asheville Water Resources Department has an education program. We offer tours of our water treatment plants, as well as lessons on the environment and water quality.
Pay your water bill How to pay your water bill, with convenient online, automatic draft, mail or in person options.
Rates and Fees View a list of water consumption charges for various types of activities, as well as information on other water fees.
Sewer services Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.
Water quality and advisories View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.
Higher than expected bills What to do if you have received a bill that seems too high, which may be a sign of a water leak.
Final Asheville water transmission line tie-in to affect one neighborhood, Laurel Ridge Posted on November 18, 2019November 18, 2019 by Polly McDaniel With the final tie-in transmission waterline installation on the North Fork Waterline Bypass Project set for Friday, Nov. 22, into Saturday, Nov. 23, we want to clearly communicate to our customers about the expected timeline and impacts. This transmission line tie-in is expected to affect customers in the Laurel Ridge neighborhood near [...]
Asheville streets drying out, Public Works monitoring for potential icy spots Posted on November 12, 2019November 15, 2019 by Polly McDaniel The snow that blew through Asheville this morning left wind in its wake, and that is drying out streets quickly. “We have been all around the city all morning and have found very few to no issues,” said City Streets Manager Chad Bandy. “We will continue to have trucks ready to address spots as they are [...]
Final phase of North Fork Waterline Bypass Project installation to trigger slight system-wide impact Posted on October 30, 2019November 12, 2019 by Polly McDaniel As the City of Asheville moves into the final phase of the North Fork Waterline Bypass Project, we want to let everyone know about key dates for the final installations. This phase of the project involves a tie-in to a 36-inch transmission line very near the source at the dam. To do this, Water Resources [...]