Additional Information


 

Tips to Prevent Frozen Water Pipes

Pressure Reducing Valves (PRV’s) – Questions & Answers

Fire Hydrant Flushing and Waterline Maintenance FAQ’s

 


Updated 10/24/2019

 


 

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Pay your water bill

How to pay your water bill, with convenient online, automatic draft, mail or in person options.

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Rates and Fees

View a list of water consumption charges for various types of activities, as well as information on other water fees.

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Sewer services

Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.

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Water quality and advisories

View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.

Additional Information News

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Asheville City Council approves pilot program designed to reduce discolored water following water line breaks or outages  

  As the City of Asheville works to proactively maintain and invest in Asheville’s water system, Water Resources will begin a pilot program this year to identify ways to enhance its flushing program as a tool to help mitigate impacts to our customers.   At their Feb. 25 meeting, City Council authorized execution of a $50,000 contract with [...]

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Asheville is focused on delivering safe, clean water to our customers every time they turn on that tap 

  We’ve heard a lot following this month’s waterline break!  As we continue to invest millions of dollars in our water delivery system, there may be disruptions. While City staff do their best to minimize the inconvenience of water outages and boil water advisories, they will unfortunately happen from time to time. And we are doing everything [...]

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Crews flushing pockets of discolored water following transmission line break

  Asheville Water Maintenance crews are flushing lines of discolored water following the break of a 24-inch transmission line in east Asheville late Tuesday night. The entire water system is not affected, but discolored water is showing up in pockets from the 200 block of Patton Avenue downtown, to portions of Hilliard Avenue, Amboy Road and as [...]