Additional Information


 

Tips to Prevent Frozen Water Pipes

Pressure Reducing Valves (PRV’s) – Questions and Answers

Fire Hydrant Flushing and Waterline Maintenance FAQ’s

 


Updated 10/24/2019

 


 

Related Services

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Pay your water bill

How to pay your water bill, with convenient online, automatic draft, mail or in person options.

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Rates and Fees

View a list of water consumption charges for various types of activities, as well as information on other water fees.

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Sewer services

Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.

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Water quality and advisories

View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.

Additional Information News

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Asheville extends repayment plan for customers who fell behind in utility payments

    Understanding the continuing economic hardships caused by the COVID-19 pandemic, the City of Asheville is extending the safeguarding of City utility accounts for all customers from shut-offs due to nonpayment.   To be clear: Bills will not be forgiven, but rather customers who fell behind in payments will be offered payment plans to help them catch up [...]

Water line installation
Asheville Water Resources to replace water lines in seven areas

  Asheville Water Resources has identified seven areas for neighborhood water line replacements from late 2020 through 2021. This includes multiple water lines along bustling South Tunnel Road, which will be transferred to a newer larger existing waterline; 950 lineal feet of water line on Brevard Road; and other projects, including two residential areas in Buncombe [...]

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Asheville City Council clears way for automated water metering system

  Coming your way in 2021: smart water meters. At their Sept. 22 meeting, Asheville City Council authorized the City Manager to execute an agreement with Cavanaugh and Associates to develop, facilitate and complete the Request for Proposals process for selection of an “advanced metering infrastructure system.”      That’s a mouthful but what it means is that the [...]