What we do Last updated or reviewed on August 12, 2026 The mission of the City of Asheville Fire Department is to protect the lives, property, and environment of all people within Asheville by preventing the occurrence and minimizing the adverse effects of fires, accidents, and all other emergencies. This mission will be accomplished with firefighter pride, preparedness, and professionalism, focusing on quality customer service and continuous improvement. The Asheville Fire Department is an accredited agency, receiving its first accreditation status in 2005. AFD members continuously spend countless staff hours examining past, current, and future service levels and internal performance to compare them with current research and industry best practices, thereby maintaining its accreditation status. This designation, along with an ISO rating of 1, affirms that our firefighters provide the highest levels of service and professionalism while protecting the lives and property of all people in the city of Asheville. 2025-2030 Strategic Plan Request an Incident Report Request an AFD Event or Appearance Request a Smoke Alarm Installation AVL ! ALERT Sign up to receive up-to-date information on emergency and non-emergency events via email, phone calls, voice or text messages. Decide what types of information you would like to receive, and unsubscribe at any time Click for the latest episode of Asheville Fire Department’s podcast AFD Fireline Latest from @AshevilleFD on Instagram Connect Address 100 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148 Asheville, NC 28802 Phone Number 828-259-5636 Email Address afdmailbox@ashevillenc.gov Emergency 9-1-1 Business HoursMonday-Thursday 8:30 a.m. - 5:00 p.m.EmailAFD MailboxFire on facebookFire on twitterFire on youtubeFire on instagramAdditional LinksREQUEST A 911 RECORDREQUEST AN EVENT@AshevilleFD on Twitter Related Services Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel. City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter. Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions. Prepare for an emergency Resources and information to help you prepare for an emergency. Get a smoke alarm installed How to submit a request for a smoke alarm. Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance. Explore Related ServicesRelated Projects Oakley Public Safety Complex The new fire station is the first of two phases for the Oakley Public Safety Complex project, which will enhance public safety in East Asheville. Municipal Building Capital Repairs & Restoration Project The Municipal Building Capital Repairs & Restoration project is a structural repair project to demolish and replace the elevated slab floor of the Fire Station 1 apparatus bay. Explore Related ProjectsFire News City of Asheville and community commemorates 25th anniversary of September 11 with morning ceremony Posted on September 11, 2026September 11, 2026 by Kim Miller City Staff and members of the community gather to pay tribute at the 25th anniversary of 9-11 ceremony in downtown Asheville September is Emergency Preparedness Month: Be in the Know Posted on September 10, 2026September 10, 2026 by Kim Miller September is National Emergency Preparedness Month. Taking time to prepare now can lessen the impact an emergency has on you, your friends, family, and community. City of Asheville Commemorates 25th Anniversary of September 11th with Special Ceremony Posted on September 8, 2026September 8, 2026 by Kim Miller The City of Asheville invites all members of the public to join us as we mark 25 years since the September 11th attacks with a remembrance ceremony on Friday, Sept. 11, 2026. Explore Fire News
Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel.
City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter.
Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions.
Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance.
Oakley Public Safety Complex The new fire station is the first of two phases for the Oakley Public Safety Complex project, which will enhance public safety in East Asheville.
Municipal Building Capital Repairs & Restoration Project The Municipal Building Capital Repairs & Restoration project is a structural repair project to demolish and replace the elevated slab floor of the Fire Station 1 apparatus bay.
City of Asheville and community commemorates 25th anniversary of September 11 with morning ceremony Posted on September 11, 2026September 11, 2026 by Kim Miller City Staff and members of the community gather to pay tribute at the 25th anniversary of 9-11 ceremony in downtown Asheville
September is Emergency Preparedness Month: Be in the Know Posted on September 10, 2026September 10, 2026 by Kim Miller September is National Emergency Preparedness Month. Taking time to prepare now can lessen the impact an emergency has on you, your friends, family, and community.
City of Asheville Commemorates 25th Anniversary of September 11th with Special Ceremony Posted on September 8, 2026September 8, 2026 by Kim Miller The City of Asheville invites all members of the public to join us as we mark 25 years since the September 11th attacks with a remembrance ceremony on Friday, Sept. 11, 2026.
