Neighborhood Services

Neighborhood Services is dedicated to serving the residents of Asheville because involved, connected neighborhoods are essential for a strong and healthy community. The City of Asheville is committed to building partnerships with residential and business neighborhoods in order to improve the quality of life for everyone who lives, works and visits our community.

Our key objectives include:

  • Effective engagement with various residential and merchant neighborhood groups and associations.
  • Linking neighborhood organizations and city departments to address service needs.

2018 Neighborhood Hero Award has been Extended!

The date has been extended for submission of applications.  Is there a person or team in your neighborhood who works for the good of the community?  The Neighborhood Advisory Committee is once again seeking submissions to recognize individuals or groups who have made a difference in their neighborhood during 2018 and the date is extended for additional applications.  The recipients will again be recognized at a regular meeting of Asheville City Council and be in the neighborhood news throughout the year.  See our 2017 winner, Renee' White, East End / Valley Street Neighborhood, here.  Complete the application and return to Brenda Mills, Neighborhood and Community Engagement Manager, City of Asheville, P.O. Box 7148, Asheville, NC  28802.  See additional contact information below.  Read more about the Neighborhood Hero Award on Asheville City Source here.


Neighborhood Registration

The City of Asheville Neighborhood Services is dedicated to building strong, sustainable neighborhoods by supporting neighborhood-based organizations. The Neighborhood Registration process formally recognizes organized groups in order to create a network of neighborhoods to facilitate communication between the city and ensure a productive flow of information and resources between residents, neighborhoods and their city government.

More information about the benefits and criteria for being a City of Asheville Registered Neighborhood.

Online Registration

For more information, contact:

Brenda Mills, Neighborhood & Community Engagement Manager

MapAsheville Neighborhood Web Map

Find information about City of Asheville neighborhood organizations.

        Click black box above to see list of neighborhoods. 

Neighborhood Plans

The Plans On A Page have been submitted to the city by organized neighborhoods to share their vision and insights into what the future of our city of neighborhoods can be.  A list of all submissions are available on the Neighborhood Planning and the Comprehensive Plan page. 

A-Z Index

This page is a summary with links to most information contained on the City of Asheville website.

City Services

Bus Routes - Ride. Relax. Connect on Asheville's Transit System.

Simplicity - Use Simplicity to find your trash/recycling day and more.

The Asheville App - Report many types of issues including - 

  • General questions
  • Abandoned vehicles
  • Brush collection 
  • Fire hydrant leaks
  • Graffiti
  • Overgrown lots
  • Sanitation issues
  • Street lights
  • Potholes


AVL Alert

AVL Alert - Sign up for citizen alert services.

Community Information

Parks - The Asheville Parks, Recreation and Cultural Arts Department oversees many parks and public facilities. A complete listing of all of the parks and facilities in alphabetical order is available at this link. Each park and facility has a short description and a link to driving directions through the Google Maps feature.

Recreation Centers - Recreation centers are located in neighborhoods throughout Asheville and offer a wide variety of programs and services for preschoolers all the way to senior adults. Citizens can choose from classes, fitness, travel, sports, cultural art and many special summer programs designed just for kids.

Libraries - Buncombe County operates 11 branch libraries. For more than 125 years, the public library has been an integral part of community life. There are programs for adults and children at every branch in the library system.



Public Safety

Community Resource Officers (CROs) are available to talk with citizens about ongoing concerns related to crime and nuisance activities in business and residential neighborhoods. CROs are assigned to a geographic area and work with patrol officers and special operations units and special operations units to maintain and improve the safety of our neighborhoods.

To find out about ways to make your neighborhood and home safer, visit the Crime Prevention Web page.

asheville police department badge


For non-emergency Police Department issues (including filing a complaint or a service request for help addressing noise, animal problems or other police related concerns) please contact (828) 252-1110. For more information on Asheville Police Department services visit the Police Department Web page




Asheville Fire Department badge


For non-emergency Fire Department issues please contact 828-259-5636. For more information on Asheville Fire Department Services, go to the Fire Department web page.


Education & Outreach

Neighborhood Advisory Committee - This committee was created to communicate and advise the City Council on issues affecting neighborhoods.

City Wide Plans - The City of Asheville’s long-range planning involves the establishment, updating, and implementation of master planning elements. Long-range planning initiatives provide the vision and foundation for projects, activities and the overall direction the city pursues over an extended time frame. Plans are developed through extensive community engagement processes, and implementation is considered on an annual basis through the city’s budgetary and business planning cycle.

Small Area Plans - To complement the comprehensive plan for the city and to focus on specific areas of need, the Planning & Development Department has prepared a number of small area plans over the past several years.

Fire Education - The Asheville Fire Department offers several different types of education and prevention programs that target children, adults and seniors. These programs are delivered to the public at no charge and are presented in the most professional manner. These programs allow us to achieve our mission, which is to protect the lives, property and environment of all people within Asheville by preventing the occurrence and minimizing the adverse effects of fires, accidents and all other emergencies.



Get Involved

Boards & Commissions - Through a variety of boards and commissions established by Asheville City Council, citizens can provide input on the policies that shape their government and their city. There are currently more than 30 boards and commissions that advise the mayor and city council on an array of issues.

For additional volunteer opportunities, contact Asheville Greenworks or Hands On Asheville-Buncombe.

Contact Information

Brenda Mills
Neighborhood & Community Engagement Manager