Public Facilities Management Division Last updated or reviewed on June 6, 2024 The Public Facilities Management Division is one of two divisions of the Capital Management Department and oversees the City Hall Operations and Facility Maintenance divisions. The Comprehensive Facility Study is an important project for the Public Facilities Management Division that was completed in 2023. The findings of the study guide long range planning and investment in the City’s building infrastructure. Learn more. City Hall Operations Division The City Hall Operations Division manages an array of staff and contracted services designed to support operations in City Hall and beyond. Direct services include custodial work, elevator operation, and related activities. Also, this division provides specialty services that support all departments such as mail management and delivery services. Amanda van Roekel, City Hall Operations Manager 828-713-9817 James Kelly, City Hall Operations Supervisor 828-545-5020 Facility Maintenance Division The Facility Maintenance Division is responsible for the maintenance of 60+ buildings throughout the City of Asheville. From building envelopes to mechanical, electrical, and plumbing systems, Facility Maintenance staff work on buildings old and new. The maintenance team includes members who have earned licenses from the State of North Carolina in areas including plumbing, electrical, and other trades. In addition, Facility Maintenance employees provide support for key sustainability initiatives ranging from the installation of solar hot water heaters to building controls and automation. Tony Rathbone, Facility Maintenance Division Manager 828-778-0335 Paul Murfin, Facility Maintenance Supervisor 828-778-0758 Contact Walter Ear Public Facilities Division Manager wear@ashevillenc.gov 828-230-3802 Comprehensive Facility Study Identifies long range planning and investment in the City’s building infrastructure