Americans with Disabilities Act


Employment

 

City of Asheville does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Asheville will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

 


Effective Communication

 

City of Asheville will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City of Asheville’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

 


Modifications to Policies and Procedures

 

City of Asheville will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City of Asheville offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of City of Asheville, should contact the office of:

Brad Stein, ADA Coordinator
Risk Management Division
City of Asheville
70 Court Plaza
Asheville, NC 28801
Telephone: 828-259-5687
Fax: 828-259-5686

as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Asheville to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of City of Asheville is not accessible to persons with disabilities should be directed to:

Brad Stein, ADA Coordinator
City of Asheville, Risk Management Division
PO Box 7148
Asheville, NC 28802
Telephone 828-259-5687

City of Asheville will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

 


 

ADA Title II Request for Reasonable Accommodation Form

ADA Title II Grievance Form

ADA Title II Appeal Form

ADA Title II Authorization for Release of Medical Information

 

 

Americans with Disabilities Act News

Asheville utility payment photo illustration
City of Asheville launches easy-to-use Utility Express Pay portal for your Combined Utility Statement

  Paying your City of Asheville Combined Utility Statement just got a whole lot easier. The City has launched a new online payment portal, Utility Express Pay. The enhanced portal now features: Fast and easy registration; A way to schedule recurring payments; Acceptance of debit, credit and eChecks; Paperless billing;  A place to review past bills and payments; and Ability to view and [...]

cover of budget document
Balanced budget, investments in transit and no tax increase highlight Asheville’s 2019-2020 budget

  Construction of a new Fire Station 13, and more than $1 million in funding towards the first-year recommendations of the Transit Master Plan are included in the Fiscal Year 2019-2020 Annual Operating Budget adopted by Asheville City Council during their June 11 meeting.   By law, Council must pass a balanced budget in advance of the fiscal [...]

Cover of proposed budget document
City of Asheville’s proposed Fiscal Year 2019-2020 Annual Operating Budget posted online

    The City of Asheville’s proposed Fiscal Year 2019-2020 Annual Operating Budget is now posted online at this link. It’s available for everyone to review!   The budget was presented to City Council during their May 14 meeting, 5 p.m. in Council Chambers, second floor of City Hall. Find the proposed budget presentation to Council [...]