Pay Your Citation
Citations that are in our system may be paid by Visa or MasterCard on our online citation portal. Please note that recently issued tickets may take up to 1 day to appear in the system. If a ticket does not appear, please call 828-259-5759 during normal business hours.
Pay by Mail
Checks or money orders may be mailed to City of Asheville Parking Services, 45 Wall Street, Asheville, NC 28801. The citation, notice or invoice being paid should be enclosed with the payment. Write the citation number and vehicle tag number in the memo field on the check or money order. Returned checks are subject to a $25 fee in accordance with state law. For their protection, payers should not mail cash.
Pay in Person
Payments are accepted by cash, check, or money order at Parking Services, 45 Wall Street or any downtown garage cashier location. Payments are accepted in person Monday through Friday, 8 a.m. to 5 p.m., except City holidays.
Notice: It is Not Possible to Pay by Phone at This Time.
Appeal Your Citation
Citations may be appealed within 15 days of the citation issue date.
This is the fastest way to file an appeal. Citations that are in our system may be appealed online at our online citation portal. If the citation is older than 15 days, the system will automatically not allow the appeal.
Appeal by mail
Complete the attached citation appeal form and send it to our address below. Please note, appeals already refused by our system because the citation is older than 15 days will be refused again.
Parking Services Mailing address for appeals:
Asheville Parking Services
PO Box 7148,
Asheville, NC 28802-7148
Appeal in person
You may appeal a citation in person at 45 Wall Street, 8:30 a.m. – 5:00 p.m., Monday-Friday.
Note: All appeal outcomes will be mailed. Please note that additional late fees will not accumulate during the appeals process, but they restart again immediately depending on the final outcome.
Parking citation violations
|Subsequent Over Time Parking||$20.00|
Parking citation violation changes coming February 1, 2019
Change in fine
|Subsequent Over Time Parking||$40.00|
For questions call during normal business hours.