The Asheville Police Department is committed to ensuring that anyone affected by crime feels safe and supported. Our Victim Services Unit includes two dedicated advocates who provide confidential support to victims, witnesses, and their families.
How Advocates Can Help You
If you have been a victim of a crime in Asheville and reported it to the police, these services are free and private:
- Helping you create a plan to stay safe, sometimes called a safety plan.
- Connecting you to places that can help with emergency food, clothing, shelter, or rides.
- Connecting you with therapists or support groups.
- Giving you information on the investigation and if the suspect is in jail.
- Helping you understand the legal system and going with you to meetings or interviews.
- Helping you apply for victim’s compensation, if it applies to your case.
- Helping you get items stored by the police.
Protection Orders (Restraining Orders)
If you or your child are being harmed, stalked, or threatened, you can petition the court for protection:
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50B Order: Protection from family members or intimate partners.
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50C Order: Protection from strangers or neighbors (specifically for stalking or sexual assault).
Need help applying? Contact the Victim Services team or visit the Buncombe County Family Justice Center.
Victim Compensation
You may be eligible for financial assistance to cover medical bills, counseling costs, funeral expenses, or lost wages if you were a victim of a crime.
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Online Application: North Carolina Department of Public Safety (NCDPS)
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Phone Support: Call 1-800-826-6200
The Victim Services team is available to guide you through this application process.
Community Resources
Resource |
Best for |
Phone Number |
|---|---|---|
| Buncombe County Family Justice Center | All-in-one services for victims of domestic violence, sexual assault, and elder abuse | (828) 250-6900 |
| Our VOICE | 24-hour sexual assault crisis line | (828) 255-7576 |
| Helpmate | 24-hour domestic violence crisis line | (828) 254-0516 |
| Mobile Crisis | 24-hour mental health crisis support | (888) 573-1066 |
| United Way | Finding local community resources | Dial 211 |
| Pisgah Legal | Free or low-cost legal advice for low-income clients (non-criminal cases) | (828) 253-0406 |
| Asheville-Buncombe Community Christian Ministry (ABCCM) | Crisis, shelter, medical, and jail ministries | (828) 259-5300 |
| Buncombe County Department of Social Services (DSS) | Medicaid, food stamps, and emergency services | (828) 250-5500 |
Contact Us
The Victim Services Unit is available Monday through Friday, 8:30 am to 5:00 pm.
Raine Harrison
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Title: Victim Services Coordinator
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Phone: 828-259-5912
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Email: rharrison@ashevillenc.gov
Tammy Jones
- Title: Victim Services Coordinator (Family Justice Center)
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Phone: 828-250-6913
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Email: tgjones@ashevillenc.gov