Scheduled GIS Outage on March 14 & 15

top of Asheville City Hall building

The City IT team will be conducting an upgrade of the City’s GIS (Geographic Information System) on March 14th and 15th, 2024. As a result, all GIS services, including Simplicity, Map Asheville, REST Services, GIS Dashboards, Web Maps, and Open Data Portal data, will be temporarily unavailable during the upgrade period.

What: ArcGIS Enterprise Upgrade – GIS Services will be down

When: Thursday, March 14, 8:00 a.m. – Friday, March 15, 2024, 5:00 p.m.

Action Required:

Please mark your calendars and plan accordingly for the outage. We recommend saving any work and preparing for the downtime to minimize any potential disruptions to your workflow.

Need Help?

If you have any questions or concerns regarding this planned outage or the upgrade process, please don’t hesitate to reach out to the Help Desk by emailing

We appreciate your cooperation and understanding as we work to enhance our GIS services.