Whether you ride the bus every day or have never stepped on board, Asheville Rides Transit (ART) and the City of Asheville want to hear from you. Today, the City is launching a community-wide survey to kick off the ART Comprehensive Operational Analysis (COA)—a strategic initiative to improve Asheville’s public transit services and align them with current and future community needs and available resources.
The survey is open to all Asheville residents, workers, and visitors, regardless of how often you use transit. It takes less than 10 minutes to complete and will help shape draft recommendations to be released later this year. Your input will guide efforts to make ART more efficient, convenient, and community-centered. Take the survey here.
Why This Matters
As Asheville continues to grow, a strong and accessible transit system is more important than ever. The COA will:
- Identify strategies to improve service reliability and frequency
- Address barriers to transit access for underserved populations
- Support future growth, development, and climate resilience
- Incorporate lessons learned from Tropical Storm Helene
- Ensure ART resources match the needs of today—and tomorrow
Opportunities for Community Involvement
The City of Asheville is committed to a transparent, inclusive planning process. Throughout the project, community members will have several ways to get involved, including:
- Rider and non-rider surveys
- Public meetings and stakeholder workshops
- Project updates via social media, newsletters, and partner organizations
Stay Connected
To learn more about the project, access the survey, and stay up to date on upcoming engagement opportunities, visit the ART COA project webpage.