Asheville City Council continues remote meetings with advance sign up for public comment 

City Council meeting modified graphic
City Hall



Due to the State and locally declared States of Emergency, there will be no public attendance at City Council meetings. 

While we are Staying Safer at Home, City Council still wants you to have the opportunity to participate in the decisions of your government. There are three options for providing public comment. Please note the City has a recent change to the procedure for providing public comment for Council meetings and we are providing detailed directions for residents who want to participate.


The agenda for Council’s Aug. 25 meeting is posted at this link


How to follow the meeting live

Watch live by television on Charter Cable channel 193 and on AT&T U-Verse channel 99 or by live stream on the City’s Virtual Engagement Hub at  In addition to the stream on the Virtual Engagement Hub, a live stream of the meeting is also available on the City’s YouTube Channel at

Listen live by calling 855-925-2801, then enter code 7725.


Pre-meeting public comment

To leave pre-recorded voicemail comments for the agenda (including public hearings), call 855-925-2801, then enter code 7725.

To submit written comments for agenda (including public hearings), email


Live public comment during meeting

Persons wishing to speak during the meeting must sign up in advance using an online form found at or by calling the Clerk’s office at 828-259-5900, no later than noon Aug. 24.  

Live Caller Queue Because the upcoming City Council meeting will be a remote participation meeting, and to allow staff time to assist community members in preparing for such a meeting format, persons wishing to speak during the meeting must sign up in advance using the online form below ( or call the Clerk’s office at 828-259-5900 no later than noon Aug. 24, to add their names to the list of speakers. The web form is on this page now.  

In order to be added to the list of speakers, an individual must provide his/her name, area of residence, phone number the caller will use to listen to the meeting live and join the speaker queue, the item the individual is commenting on (Examples:  Consent Agenda, Public Hearing A, Open Public Comment), and an alternative form of contact (for example: text number, email address or a different phone line if a land line will be used to call into the meeting). 

City staff will use the phone numbers callers submitted during sign up to manage the speaker queue. 

The “alternative form of contact” in the sign-up form will be used to provide technical assistance during the meeting if needed. 

Each speaker will need to listen to the meeting through the live phone application by calling 855-925-2801, meeting code: 7725. Callers who have signed up to speak should press “*” and then “3” to join the speaker queue during the meeting. To best ensure staff can  support you in the case of technical difficulties, we ask that you join the queue no later than the beginning of the agenda item before the agenda item on which you have signed up to speak. 

Additionally, if you have joined the speaker queue and need to disconnect before your time to speak, please hit *4 before hanging up. You can then call back in using the same directions listed above and staff will enter you back into the speaker queue if 1) you signed up to speak for the agenda item and 2) public comment is still being accepted for the agenda item. Each speaker is allotted 3 minutes to speak for up to one hour for each agenda item. The Mayor or presiding officer may, at his/her discretion, increase or decrease this time allocation depending on the number of speakers. 

A speaker may speak only if they have signed up to speak in accordance with these procedures. All speaker names will be displayed when speaking.  

In order for speakers to know where they fall in the caller queue, the speaker list (name only) will be posted to the City of Asheville Public Engagement Hub at by noon the day of the meeting.

The Clerk will deliver the list of those persons who signed up to speak to the Mayor or presiding officer before the beginning of the meeting. The speakers will be called upon in the order the requests were received by the Clerk.

These remote format City Council meetings are a temporary measure for the health and safety of everyone, as we collectively work through social distancing techniques to prevent the spread of COVID-19, taking into consideration guidance from the CDC, N.C. Department of Health and Human Service and Buncombe County Health and Human Services.

The top priorities are the safety of our community and to slow the spread of COVID-19.

We continue to coordinate City response with Buncombe County and State officials. These actions are all designed with public health in mind, as we pull together to slow the spread of the COVID-19 pandemic.