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Communication and Public Engagement

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Home / Departments / Communication and Public Engagement

What we do

Last updated or reviewed on May 29, 2024

The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy.

CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience.

  • External Communication
  • Internal Communication
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  • Address

    70 Court Plaza, Asheville, NC 28801

  • Mailing Address

    PO Box 7148, Asheville, NC 28802

  • Phone Number

    828-259-5981

  • Email Address

    kmiller2@ashevillenc.gov
  • Business Hours

    Monday-Friday, 8:30 a.m. - 5 p.m.
  • Director

    Dawa Hitch

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Communication and Public Engagement News

City Council meeting May 27 5 p.m. at City Hall

City of Asheville announces City Council Meeting: May 27, 2025

Posted on May 23, 2025May 22, 2025 by Kim Miller

City Council meetings are open to all members of the public. The May 27 session is the Public Hearing on the proposed FY26 budget. Come in person, watch a live stream or view it at your conveninece by accessing the recordings on the City of Asheville YouTube channel

Sam, Lindsay and Tony in the WRES studio

What’s Up AVL! This week City of Asheville finance staff talk proposed FY2026 budget

Posted on May 20, 2025 by Kim Miller

With the FY2026 proposed budget public hearing session on Council's agenda for the May 27 - get a primer from the City of Asheville finance folks on this week's episode of What's up AVL!

City of Asheville launches Temporary Activation Program (TAP), facilitating temporary initiatives to support Helene Recovery in partnership with the community

Posted on May 20, 2025May 19, 2025 by Kim Miller

Is your organization looking to help out with post Helene recovery? TAP into a new program designed to streamline the authorization of quick-action, community-led recovery initiatives on public properties impacted by Tropical Storm Helene.

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The City of Asheville Dome
The City of Asheville 70 Court Plaza
P.O. Box 7148
Asheville, NC 28802
828-251-1122
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