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Communication and Public Engagement

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Home / Departments / Communication and Public Engagement

What we do

Last updated or reviewed on May 29, 2024

The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy.

CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience.

  • External Communication
  • Internal Communication
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  • Public Engagement Efforts

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  • Address

    70 Court Plaza, Asheville, NC 28801

  • Mailing Address

    PO Box 7148, Asheville, NC 28802

  • Phone Number

    828-259-5981

  • Email Address

    kmiller2@ashevillenc.gov
  • Business Hours

    Monday-Friday, 8:30 a.m. - 5 p.m.
  • Director

    Dawa Hitch

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Communication and Public Engagement News

Juneteenth June 15-20 list of sponsors

Local MLK Association and City of Asheville announce 2025 Juneteenth Celebration June 16-20

Posted on June 12, 2025June 5, 2025 by Kim Miller

2025 Juneteenth festivities offer movies, geneologu, fashion, music and more. Check out the line up and plan ahead

picture of City Hall and American flag with lower third banner "City offices closed for Juneteenth"

City of Asheville offices to close Thursday, June 19, in observance of the Juneteenth holiday: Know your service impacts

Posted on June 12, 2025June 5, 2025 by Kim Miller

Our offices will be closed Thursday, June 19, but regular hours resume the next day. Water plant production staff and Emergency Services personnell operate on a normal schedule on any oberserved holiday.

People with cleaning carts in downtown Asheville

Downtown Improvement District launches services

Posted on June 4, 2025June 5, 2025 by Kristina Israel

  The Asheville Downtown Improvement District (ADID) began to roll out services this spring, officially launching on June 2, 2025. Targeted services supplemental to those provided by the City are being delivered throughout the downtown area within the defined district boundary. Services include enhanced cleaning, maintenance and hospitality programs designed to help keep downtown Asheville [...]

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The City of Asheville 70 Court Plaza
P.O. Box 7148
Asheville, NC 28802
828-251-1122
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