What we do Last updated or reviewed on May 29, 2024 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Receive City News in your inbox! Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News City Council announces Helene recovery priorities for Fiscal Year 2026 at the conclusion of the City Council retreat Posted on February 14, 2025 by Kim Miller Asheville City Council members met on February 13 and 14 at their annual retreat to discuss Helene recovery priorities for the next 18 months. Throughout the 2 day retreat, Council members identified guiding principles and a vision specific to Helene Recovery. Recovery Vision Rooted in resilience Rising in unity Repairing with care Ready for tomorrow Agreed-upon guiding principles will remain at the [...] City of Asheville announces City Council Meeting: February 11, 2025 Posted on February 7, 2025February 7, 2025 by Kim Miller City Council Meetings are open to all members of our community. Come participate or watch the live stream of the February 11 meeting starting 5:00 p.m. City of Asheville Announces Public Meetings for Community Input on Disaster Recovery Funding Posted on January 31, 2025 by Kim Miller The City of Asheville invites residents to participate in one of six public meetings throughout February to learn about the Community Development Block Grant – Disaster Recovery (CDBG-DR) program and provide input on your unmet needs related to Helene Recovery. The feedback received will influence the creation of the Action Plan Draft, which outlines how [...] Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
City Council announces Helene recovery priorities for Fiscal Year 2026 at the conclusion of the City Council retreat Posted on February 14, 2025 by Kim Miller Asheville City Council members met on February 13 and 14 at their annual retreat to discuss Helene recovery priorities for the next 18 months. Throughout the 2 day retreat, Council members identified guiding principles and a vision specific to Helene Recovery. Recovery Vision Rooted in resilience Rising in unity Repairing with care Ready for tomorrow Agreed-upon guiding principles will remain at the [...]
City of Asheville announces City Council Meeting: February 11, 2025 Posted on February 7, 2025February 7, 2025 by Kim Miller City Council Meetings are open to all members of our community. Come participate or watch the live stream of the February 11 meeting starting 5:00 p.m.
City of Asheville Announces Public Meetings for Community Input on Disaster Recovery Funding Posted on January 31, 2025 by Kim Miller The City of Asheville invites residents to participate in one of six public meetings throughout February to learn about the Community Development Block Grant – Disaster Recovery (CDBG-DR) program and provide input on your unmet needs related to Helene Recovery. The feedback received will influence the creation of the Action Plan Draft, which outlines how [...]