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Communication and Public Engagement

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Home / Departments / Communication and Public Engagement

What we do

Last updated or reviewed on May 29, 2024

The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy.

CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience.

  • External Communication
  • Internal Communication
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Connect

  • Address

    70 Court Plaza, Asheville, NC 28801

  • Mailing Address

    PO Box 7148, Asheville, NC 28802

  • Phone Number

    828-259-5981

  • Email Address

    kmiller2@ashevillenc.gov
  • Business Hours

    Monday-Friday, 8:30 a.m. - 5 p.m.
  • Director

    Dawa Hitch

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Communication and Public Engagement News

sam parada and clay chandler in the wres studio

What’s Up AVL! This week the City of Asheville talks with Water Resource Department’s Clay Chandler

Posted on July 7, 2025July 3, 2025 by Kim Miller

Clay Chandler from the City of Asheville Water Resources Department takes time to talk about continued Helene impacts on our water system - and measures the department is taking in resiliency.

Picture of city hall with the grpahics " New Public Rocrds Platorm" imposed in an overlay

City of Asheville launches new public records request portal

Posted on July 1, 2025July 1, 2025 by Kim Miller

A new and more user friendly way to request the Public Record Information you need.

City hall and flag with tex: City offices clsoed for July 4th

City of Asheville offices to close July 4 in observance of Independence Day

Posted on June 27, 2025July 8, 2025 by Kim Miller

The staff at City of Asheville wishes you and yours a fun and safe Fourth of July. READ MORE about the SOUTH SLOPE CELEBRATION, traffic impacts and any potential impacts to City services you may use.

Explore Communication and Public Engagement News
The City of Asheville Dome
The City of Asheville 70 Court Plaza
P.O. Box 7148
Asheville, NC 28802
828-251-1122
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