What we do Last updated or reviewed on May 29, 2024 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Click to read more. Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News City Council takes action on Helene Recovery items at December 9 Council Meeting Posted on December 9, 2025December 9, 2025 by Kim Miller Recordings of all City Council meetings are available on the City of Asheville YouTube channel NCDOT pipe repair to require closure of Swannanoa River Road Saturday, Dec. 6 & 7 Posted on December 5, 2025December 5, 2025 by Kim Miller Click to read more. City of Asheville announces City Council Meeting: December 9, 2025 Posted on December 5, 2025December 5, 2025 by Kim Miller City Council meetings are open to all members of the public. Come in person, watch a live stream, or view it at your convenience by accessing the recordings on the City of Asheville YouTube channel. Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
City Council takes action on Helene Recovery items at December 9 Council Meeting Posted on December 9, 2025December 9, 2025 by Kim Miller Recordings of all City Council meetings are available on the City of Asheville YouTube channel
NCDOT pipe repair to require closure of Swannanoa River Road Saturday, Dec. 6 & 7 Posted on December 5, 2025December 5, 2025 by Kim Miller Click to read more.
City of Asheville announces City Council Meeting: December 9, 2025 Posted on December 5, 2025December 5, 2025 by Kim Miller City Council meetings are open to all members of the public. Come in person, watch a live stream, or view it at your convenience by accessing the recordings on the City of Asheville YouTube channel.