What we do Last updated or reviewed on January 14, 2026 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Click to read more. Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News Asheville Mardi Gras Parade takes place on Sunday February 15 Posted on February 9, 2026February 9, 2026 by Kim Miller Let the good times roll with family and friends as Asheville celebrates Mardi Gras 2026! Downtown Parade Feb 15 - kicks off 3 p.m. What’s Up AVL! This week we look at City emergency reponse to recent winter weather Posted on February 4, 2026 by Kim Miller This week on What's Up AVL! How lessons learned in Helene helped shape our City staff and resources response to recent winter weather storms Winter Weather Updates Posted on January 30, 2026February 9, 2026 by Christy Edwards LATEST UPDATE: Feb 5 8:30 a.m. Continuous updates for City of Asheville service impacts related to winter weather Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Asheville Mardi Gras Parade takes place on Sunday February 15 Posted on February 9, 2026February 9, 2026 by Kim Miller Let the good times roll with family and friends as Asheville celebrates Mardi Gras 2026! Downtown Parade Feb 15 - kicks off 3 p.m.
What’s Up AVL! This week we look at City emergency reponse to recent winter weather Posted on February 4, 2026 by Kim Miller This week on What's Up AVL! How lessons learned in Helene helped shape our City staff and resources response to recent winter weather storms
Winter Weather Updates Posted on January 30, 2026February 9, 2026 by Christy Edwards LATEST UPDATE: Feb 5 8:30 a.m. Continuous updates for City of Asheville service impacts related to winter weather
