What we do Last updated or reviewed on January 14, 2026 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Click to read more. Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News City of Asheville announces City Council Meeting: January 27, 2026 10:00 a.m. Posted on January 23, 2026 by Kim Miller Please be advised that impending weather and concern for public safety may impact the ability to hold this meeting. Please continue to monitor this and City of Asheville social media sites for updates to any required scheduling changes. City of Asheville Winter Storm Informational Updates Posted on January 22, 2026January 25, 2026 by Kim Miller This post will contain the most recent information pertaining to the extreme winter weather forecasted for our area. Please monitor for rolling updates What’s Up AVL! This week we talk Riverfront Recovery Projects Posted on January 20, 2026January 21, 2026 by Kim Miller Listen in and learn more about the city's Riverfront recovery program Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
City of Asheville announces City Council Meeting: January 27, 2026 10:00 a.m. Posted on January 23, 2026 by Kim Miller Please be advised that impending weather and concern for public safety may impact the ability to hold this meeting. Please continue to monitor this and City of Asheville social media sites for updates to any required scheduling changes.
City of Asheville Winter Storm Informational Updates Posted on January 22, 2026January 25, 2026 by Kim Miller This post will contain the most recent information pertaining to the extreme winter weather forecasted for our area. Please monitor for rolling updates
What’s Up AVL! This week we talk Riverfront Recovery Projects Posted on January 20, 2026January 21, 2026 by Kim Miller Listen in and learn more about the city's Riverfront recovery program