What we do

Mission

“Empowering Asheville through people, technology, and data.”

Department Overview

Information Technology Services is working hard to support a distributed city-wide workforce by providing the tools and training necessary to help staff perform their duties safely and effectively. The department is comprised of eight teams:

  • Business Services and Project Management
  • Geographic Information Systems
  • Security and Infrastructure
  • Server Modernization and Major Applications
  • Software Development
  • Technical Support

In all of our work, Information Technology Services is committed to a high level of customer service by providing quality deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with a goal of increasing the quality of life for residents and employees.

Related Services

Geographic Information Systems

The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

IT Services News

aerial view of a field with title Discovering the world through GIS

World GIS Day: Celebrating the Power of Mapping in Asheville

November 19, 2025 is GIS Day, where folks around the world celebrate geographic data and technology. GIS, or Geographic Information Systems, are systems that collect, store, analyze, manage, and present spatial data, or data based on location. This year, the City of Asheville is celebrating by highlighting several interesting and innovative projects that are great examples of using GIS to help our community.

screenshot of Map Asheville showing streets in central area of the city

Map Asheville gets an upgrade

Map Asheville is the City’s GIS Map Viewer with layers and tools to help staff and the public visualize spatial information.  The City of Asheville’s GIS team first developed Map Asheville in 2006 and on October 6 we will be launching its third rendition.

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